Job
Description
About the role This position is a member of the STRM - Security Threat and Response Management . Plan and manage a group of related technology projects, initiatives and activities in a coordinated way from inception through successful delivery with deep understanding of the business and technical requirements for the solutions being built and understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system. All staff at Mastercard are expected to demonstrate Mastercard Way cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive - with a relentless focus on our customers. As a Lead Technical Program Manager at Mastercard, you are expected to perform the following general responsibilities: Align dependent organizations and other stakeholders as required to remove/mitigate all blocking issues. Conceptualize, rationalize, and drive execution of features to deliver engineering work across the portfolio in our scrum execution model Management and execution against delivery plans and commitments Operates in an Agile/Scrum environment, working across delivery squads, release roadmaps, associated OKRs, and collaboration with members of the product team Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan Conducts meaningful retrospectives; processes and recommends actions for the team to take, along with communicating pain points outside the team s control to leadership Clearly articulate scope, timelines, dependencies, owners, and actions. Report progress to teams and senior leadership in regular cadence Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with Looked to as first point of contact for your team or area and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time All about you Help business and the engineering teams make trade-off decisions by considering all of the data including business objectives, technical platform strategy Identify, assess, track and mitigate issues and risks at multiple levels Demonstrated ability to operate with independence and autonomy Prior experience defining and building technical products as a platform at scale with a deep understanding of those platforms capabilities and underlying technologies Coordination and organization skills and the ability to work with multiple stakeholders and vendors across locations to ensure success of the project. Technical capability to effectively solve software engineering challenges, communicate with engineers, scope technical programs, and identify technical risks. Proven track record of data driven decision-making and applying continuous improvement methodologies across teams Enjoys diving deep to understand platforms capabilities and underlying technologies Expertise in cyber security, third party software management is huge plus along with expertise in CI/CD, databases, microservices APIs, and distributed systems. Experience operating in an agile delivery model, including but not limited to sprints, releases, managing dependencies, roadmaps, and backlog prioritization
