Lead Assistant Manager

Job Summary:

Technical Business Analyst

Key Responsibilities:

• Collaborate with business stakeholders to gather, analyze, and document detailed functional and non-functional requirements.
• Translate business needs into technical specifications for development teams.
• Create user stories, use cases, process flow diagrams, and wireframes to support project development.
• Liaise with developers, testers, and project managers throughout the software development lifecycle (SDLC).
• Conduct feasibility analysis and impact assessments of proposed solutions.
• Support User Acceptance Testing (UAT) by preparing test cases and coordinating testing activities.
• Assist in troubleshooting and resolving system issues by working closely with technical teams.
• Facilitate communication between technical teams and business units to ensure alignment and transparency.
• Document business processes, identify gaps, and recommend process improvements.
• Maintain clear and concise documentation, including reports and presentations for stakeholders.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Administration (with IT focus), or a related field.
• 3+ years of experience as a Business Analyst, preferably in a technical or IT environment.
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
• Proficiency in requirement gathering, analysis, and documentation techniques.
• Experience with tools such as JIRA, Confluence, SQL, and wireframing/prototyping software.
• Basic knowledge of databases, APIs, and system integration concepts.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively with cross-functional teams.