Posted:4 days ago
Role Purpose
The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.
Areas of responsibility
Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.
Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.
Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.
Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.
Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.
Team Management-Collaborate with team members to resolve open tickets and service requests.
Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.
5 days work from customer office in HYD or BLR
Regular shift timings.
Rate :- 120K/M
exp :- 8+ years
Cloud Database Migration Engineer (AWS) – JD
Role Overview
Migrate on-premises relational databases to AWS using strong database expertise, cloud architecture
skills, and AI-accelerated tooling to deliver secure, reliable, low-downtime migrations.
Key Responsibilities
Required Skills (Core)
Required Skills (AI)
PL/pgSQL).
infrastructure code.
recommendations.
Soft Skills
Problem-solving, clear communication, and project management awareness.
Nice to Have
AWS Certified Database - Specialty or Solutions Architect; enterprise migration experience.
India - Bengaluru
Goldman Sachs Services Private Limited
Helios Business Park,
150 Outer Ring Road,
Kadubeesanahalli,
Bengaluru
PIN 560 103 | India
India - Hyderabad
Goldman Sachs Services Private Limited
Opel, Salarpuria Sattva
Knowledge City
Hi-Tec City, Hyderabad
500081 | India
Wipro
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