Managing clients calendar and appointments. Interacted with clients to explain services and ensure clear communication. Handle incoming and outgoing correspondence, emails, and couriers. Handled client grievances efficiently, providing timely and effective resolutions to enhance client satisfaction. Introduced clients to the latest organizational offers and schemes to promote engagement. Managed billing, invoicing, and financial analysis tasks accurately. Oversaw pharmacy and other inventory management processes to ensure adequate stock and minimize wastage. Maintained patient records in both physical and digital formats, ensuring data accuracy and confidentiality. Prepared and analyzed periodic reports for management review and strategic planning. Took additional responsibility for coordinating and managing domestic operations as required.