Role & responsibilities: Act as the key liaison between the hospital, patients, families, media, and the public. Handle patient queries, concerns, and grievances, ensuring prompt redressal and satisfaction. Manage hospitals public image, media relations, press releases, and communication strategies. Organize and coordinate hospital events, health camps, community outreach programs, and CSR activities. Assist in promoting hospital services, new departments, and specialties through various channels. Coordinate with hospital administration, clinical teams, and marketing for patient engagement initiatives. Maintain records of feedback, public inquiries, and prepare monthly reports for management. Stay updated on healthcare trends, competitor activities, and community needs to recommend outreach strategies. Preferred candidate profile: Bachelors or Masters Degree in Public Relations, Mass Communication, Hospital Administration, or related field. 3–5 years of relevant experience in a hospital or healthcare setting. Strong communication, interpersonal, and problem-solving skills. Ability to handle patient grievances tactfully and professionally. Knowledge of media handling, digital communication, and branding. Fluency in English, Hindi, and Marathi is highly preferred. Well-groomed, presentable, and committed to hospital’s mission of compassionate care.

Marketing Head | Lata Mangeshkar Hospitals, Sitabuldi, Nagpur Location: Sitabuldi, Nagpur, Maharashtra Experience: 8-15 years in Hospital Domain Qualification: MBA/PGDM in Marketing or equivalent with a strong background in healthcare/hospital/pharma marketing About Us: Lata Mangeshkar Hospitals, Sitabuldi Nagpur, is a renowned healthcare institution dedicated to delivering exceptional patient care through innovation and compassionate service. With a commitment to excellence and continuous improvement, we are seeking a visionary Marketing Head to elevate our brand presence and drive strategic marketing initiatives. Key Responsibilities: Strategic Planning: Develop and execute comprehensive marketing strategies aligned with the hospitals vision and business goals. Brand Management: Enhance brand positioning, manage corporate communications, and oversee digital and traditional marketing campaigns. Market Analysis: Conduct market research to identify trends, customer needs, and competitive landscape, and translate insights into actionable strategies. Campaign Management: Lead the planning, implementation, and monitoring of integrated marketing campaigns to promote hospital services and special initiatives. Stakeholder Collaboration: Work closely with internal teams, including clinical, administrative, and external agencies, to ensure cohesive messaging and successful campaign execution. Budget Management: Oversee the marketing budget, ensuring cost-effective strategies and measurable ROI for all marketing activities. Performance Metrics: Establish KPIs and regularly report on the effectiveness of marketing efforts, using data-driven insights to refine strategies. Skills & Competencies: Proven leadership experience in marketing, preferably within the healthcare sector. Strong strategic thinking, creativity, and an analytical mindset. Excellent communication, negotiation, and interpersonal skills. Proficiency in digital marketing, social media, and brand management. Ability to work collaboratively and lead cross-functional teams in a fast-paced environment. Why Join Us? Innovative Environment: Be part of a forward-thinking institution that values creativity, excellence, and professional growth. Impactful Role: Lead strategic initiatives that directly influence the hospitals market presence and community outreach. Career Advancement: Enjoy opportunities for professional development and leadership within a dynamic organization. Competitive Package: Attractive salary and benefits, aligned with your experience and performance.