Site Services Technician Cushman & Wakefield

2.0 - 3.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Role & responsibilities JOB DESCRIPTION Job Position: Desktop Support Specialist/Specialist Desktop Support/Site Services Technician Business Title: Site Services Technician REPORTS TO: Territory Lead CLASSIFICATION: Exempt POSITION PURPOSE Resolve incidents escalated from first line of support as well as the internal tech/genius bar and assist end users with technology adoption within an assigned market. Incident resolution must be done in alignment with internal incident, change, configuration, and project management processes while adhering to established Service Level Agreements. Responsible for but not exclusive to the following: o Audio Visual equipment within the office space. o Web Conferencing setup and monitoring for VIP executives. o PC break fix support for the business within market. o Facilitation of onboarding and off-boarding. o VoIP (MS Teams) support. o Mobile phone/device support (IOS & Android). o Training end-users and assisting with deployment of new technology. o Manage data closet technology to agreed global standards. o Assist remote support staff when additional resources are required. o Maintain established service level agreements to meet customer expectations and quality standards. o White Glove support for company executives. o Provide after hours or weekend support during scheduled maintenance or emergencies. o Working with various SMEs, engineering teams, vendors to provide onsite and in the moment, troubleshooting and hands on application of technical procedures. ACCOUNTABILITIES • Daily work routines o Provide break-fix support for local and remote offices. o Responsible conference room technology health checks, technical support, and training. o Tech/Genius Bar support (when applicable). o Perform coverage within an office or regional market. o Perform support functions including setup of peripheral equipment, software installations, and configurations, wireless and LAN configurations, and resolve access issues and other incidents as required. o Smart Hands support: working with various SMEs, Engineering Teams, Vendors to provide onsite and in the moment, troubleshooting and hands on application of technical procedures. o Engage with Project Leads and Engineering Team during scheduled projects including office moves, Infrastructure Refreshes and Software Updates. o Providing documented input to keep knowledge-based articles and procedural documentation up to date. o Provide proper ticket and incident management. o Ensure onboarding, off-boarding, and asset management processes are followed Preferred candidate profile -Male Candidate

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Computer Hardware Technician C-35 sector-2 ground floor near by nirula Prime Support

0.0 - 2.0 years

1 - 3 Lacs

Noida

Work from Office

Responsibilities: * Troubleshoot hardware issues with laptops * Install, configure & maintain computer systems * Collaborate with software team on system integration * Provide laptop repair, service & support

Posted 2 weeks ago

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Field Support Engineer pulton automation

0.0 - 3.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Field Support Engineer, you will be responsible for providing technical assistance and support to customers in the field. You will need to have a degree in BCA/BSC/BE/BTECH (EEE/ECE/CSE/MECH) and should be a 2021/22/23 passout with 0-3 years of experience. Your primary skills should include expertise in laptop service, blue screen error troubleshooting, and system troubleshooting. We are looking for immediate joiners who have a strong understanding of hardware and software issues. The role requires you to be proactive in resolving technical issues faced by customers. The position is full-time and permanent, with benefits such as PF & ESI included. In this role, you will be entitled to health insurance and provident fund benefits. The job requires you to work in rotational shifts from Monday to Friday. The work location will be in person, where you will directly interact with customers to address their technical concerns.,

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Computer Repair Technician Wefixpc

1.0 - 2.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Responsibilities: *Visit customer locations across Hyderabad for onsite laptop repairs * Diagnose and troubleshoot hardware issues (RAM, HDD/SSD, screen, battery, etc.) * Handle customer interactions in a polite and professional manner

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Operations Manager-IT Break Fix TVS Electronics

5.0 - 10.0 years

4 - 5 Lacs

Chennai

Work from Office

Role & responsibilities 1. Oversee the end-to-end delivery of IT Products, ensuring SLAs and KPIs are met. 2. Act as the primary point of contact for clients, addressing service-related concerns and escalations. 3. Ensure high-quality service standards by implementing best practices and process improvements 4. Develop and maintain strong relationships with clients, understanding their needs and expectations. 5. Conduct regular service reviews and feedback sessions with stakeholders. 6. Drive customer satisfaction through proactive engagement and issue resolution. 7. Monitor and analyse service performance metrics, identifying areas for improvement. 8. Lead and mentor the delivery team, fostering a culture of accountability and excellence. 9. Conduct training and performance evaluations for team members. 10. Ensure resource allocation aligns with business objectives and client needs. 11. Identify opportunities for process improvements and automation. 12. Manage risks associated with service delivery and implement mitigation strategies. "Candidates with relevant experience in the IT Break Fix industry are preferred."

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Compuer Service Engineer (Fresher & Experience) THE Pride System

0.0 - 5.0 years

1 - 3 Lacs

Perundurai

Work from Office

Service Engineer: Troubleshoot Hardware Issues : Diagnose and resolve hardware malfunctions in PCs, laptops, CCTV and peripherals. Software Installation & Configuration : Install, configure, and update operating systems and software applications. Network Support : Assist in setting up and maintaining local area networks (LAN), including routers, switches, and firewalls. Customer Support : Provide technical support to customers via phone, email, or in-person, ensuring a high level of customer satisfaction. Remote Support : Utilize remote access tools to diagnose and resolve issues without requiring physical presence. Field Service : Travel to client locations as needed to perform on-site repairs and installations.

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Laptop Chip Level Engineer Saudewala Electro

1 - 6 years

1 - 4 Lacs

Ghaziabad

Work from Office

Responsibilities: * Perform chip-level repairs on laptops * Ensure quality control standards met * Collaborate with motherboard team * Adhere to safety protocols at all times * Solder components onto motherboards

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