GENERAL MANAGER- HYVE HOTEL,Siliguri Position Overview: The Hotel General Manager is responsible for the overall management and operation of the hotel, ensuring exceptional guest satisfaction, revenue growth, and profitability. The General Manager will lead and manage the hotel team, develop and implement business strategies, and maintain high standards of quality and service. Key Responsibilities : Leadership and Management : Lead, motivate, and manage the hotel team to achieve exceptional guest satisfaction, revenue growth, and profitability. Business Strategy and Planning : Develop, implement, and monitor business strategies to drive revenue growth, increase market share, and maintain competitiveness. Guest Satisfaction and Quality : Ensure exceptional guest satisfaction by maintaining high standards of quality, service, and cleanliness. Revenue Management: Analyze market trends, competition, and guest behavior to optimize room rates, occupancy, and revenue. Financial Management : Manage hotel finances, including budgeting, forecasting, and controlling expenses to achieve profitability. Marketing and Sales : Develop and implement marketing and sales strategies to drive revenue growth and increase market share. Human Resources : Manage human resources, including recruitment, training, and development of hotel staff. F&B Management: Supervise Restaurant budgets, quality control of food and satisfaction of guests Risk Management : Identify, assess, and mitigate risks to ensure the safety and security of guests, staff, and hotel assets. Compliance and Regulatory : Ensure compliance with all relevant laws, regulations, and industry standards Communication and Stakeholder Management : Communicate effectively with guests, staff, owners, and other stakeholders to build strong relationships and achieve business objectives. Knowledge of all hotel & restaurant departments as well as supervising and grievance management. Qualification: Experience: Minimum 15+ years of experience in hotel management, with at least 5-7 years as a General Manager or Assistant General Manager. Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Skills: Strong leadership, communication, and interpersonal skills. Proven ability to drive revenue growth, improve guest satisfaction, and manage finances effectively. IT & Software :To be well equipped with Hospitality management Softwares Certifications: Certified Hotel Administrator (CHA) or Certified Hospitality Manager (CHM) preferred. Working Conditions: Work Environment : Hotel environment, with frequent interactions with guests, staff, and owners. Work Schedule : Variable schedule, including evenings, weekends, and holidays. Travel: Occasional travel for business meetings, conferences, and training. Salary and Benefits : Salary: Negotiable Benefits & Perks: As per Industry Standards
Job Description Legal Documentation & Drafting: Draft, review, and vet legal documents such as Sale Deeds, Lease Deeds, MOUs, JDA (Joint Development Agreements), Power of Attorneys, and Agreements for Sale. Ensure accuracy, enforceability, and compliance with applicable laws. 2. Property Due Diligence: Conduct title verification and due diligence of land/property documents. Coordinate with external advocates for title searches, legal opinions, and reports. Ensure all statutory approvals, licenses, and clearances are in place before acquisition/development. 3. Litigation Management: Handle litigation related to land disputes, consumer complaints, RERA cases, arbitration, and civil/criminal proceedings. Liaise with external counsels, law firms, and regulatory bodies. Draft replies, petitions, affidavits, and assist in court documentation. 4. Compliance & Regulatory Matters: Ensure compliance with RERA, Stamp Act, Registration Act, Contract Act, Companies Act, and local municipal laws. Keep updated with changes in real estate regulations and government notifications. Support in maintaining compliance trackers and audit requirements. 5. Contract Management: Draft, negotiate, and review vendor, consultant, and contractor agreements. Mitigate risks by ensuring clarity and legal safeguards in contracts. 6. Advisory & Support: Advise management on legal risks, disputes, and strategies. Support other departments (Sales, Marketing, Projects, Finance) with legal inputs in their operational activities. Assist in corporate governance and secretarial matters, if required. Preferred candidate profile Experience: - Min. 5-10 Years experience in related field(preferably in real estate industry/Infrastructure/construction sector) Qualification: LLB/LLM from a reputed institute Strong knowledge of property & real estate laws, RERA, and regulatory framework. Expertise in drafting, vetting, and negotiation of contracts/agreements. Good command over legal research, documentation, and case law analysis. Excellent communication, analytical, and problem-solving skills. Ability to liaise with government authorities and external counsels Industry Type: Real Estate & Hospitality Functional Area: - Legal Administration Employment Type: Permanent.
Job Description Regular update of Personal file of employees. Preparation of Organization Chart & planning manpower resource as per requirement Preparation of HR policies & HR Manual. Prepare & maintain KRA of all employees Maintain Attendance & Leave records Maintain HR application and update /training to employees as per requirement Preparation & maintain JDs of all available positions Sourcing right candidates that match the desired skills from Job Portals & Placement Agencies Screening the candidates through telephonic interview Arranging a personal interview of the candidates in consultation with the respective HODs Issuing offer letter to the selected candidates & ensuring their joining. Issuing Appointment Letter to the employees after successful completion of induction. Maintaining proper induction & exit clearance formalities of employees Background verification of selected candidates. Preparing salary fitment & offer letter of the selected candidates Payroll Management- Salary & Payslip generation Complying with the PF, ESI formalities Regular updation of events to team/celebration with team Maintain discipline in terms of presentation, communication, habits etc. Proficiency in excel or any other software Company Asset List Update & Asset handover forms to be maintained. Office general administration Desired Candidate Profile: MBA/PGDBM(HR), with excellent interpersonal skill Minimum 3-5 Years of experience Knowledge in Ms. Word,Excel & Powerpoint Fluent in English, Hindi and Bengali
GUEST SERVICE ASSOCIATE Front Office (Receptionist) Key Responsibilities: Guest Interaction: Greet and welcome guests with a warm and professional demeanor. Handle check-ins, check-outs, and reservation management efficiently. Information Support: Provide guests with accurate information about HYVE services, room features, and local attractions. Offer concierge services such as travel arrangements and recommendations. Complaint Resolution: Address guest complaints and resolve issues promptly, escalating when necessary. Ensure guest satisfaction at all times. Cash and Record Management: Handle billing, process payments (cash, cards, or other methods), and maintain accurate records in the hotel property management system. Coordination: Collaborate with housekeeping, maintenance, and other departments to meet guest requests and ensure a seamless stay experience. Reporting: Prepare daily reports on occupancy, revenue, and any significant guest interactions for the management team. Qualifications: Diploma/Degree in Hospitality or related field. Proficiency in hotel management software (e.g., Opera, IDS). Excellent communication skills in English and local languages. Strong customer service mindset and ability to work under pressure. Salary & Benefits Salary - Rs. 2,10,000 /- P.A Benefits & Perks As per Industry standards
GUEST SERVICE ASSOCIATE - House Keeping Staff Key Responsibilities: Room Maintenance: Clean and maintain guest rooms, public areas, and corridors according to HYVE standards. Ensure amenities and supplies are replenished. Inspection: Perform thorough checks to ensure rooms are clean, orderly, and ready for guest occupancy. Report any damages or maintenance needs. Special Requests: Respond promptly to guest requests such as additional toiletries, extra bedding, or cleaning services. Laundry Services: Assist with laundry operations, including washing, drying, and ironing. Health and Safety: Adhere to hygiene, health, and safety protocols during cleaning and disposal of waste. Inventory Management: Maintain records of housekeeping supplies and coordinate with the store and purchase team for replenishments. Qualifications: High school diploma; training in housekeeping is a plus. Previous experience in a similar role preferred. Attention to detail and ability to work independently. Physically fit and comfortable with manual labor tasks. Salary & Benefits Salary - Rs. 1,70,000/- P.A Benefits: As per Industry standard