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3 Job openings at Lakn Design Technologies (opc)
About Lakn Design Technologies (opc)

Lakn Design Technologies is a tech-driven design company specializing in innovative product design and development, offering solutions in both hardware and software.

Customer Support Representative

Not specified

2 - 5 years

INR 4.75 - 6.5 Lacs P.A.

Work from Office

Full Time

Role & responsibilities : Responsible for finding new business opportunities US virtual construction Industry, developing strategies to pursue them, and maintaining relationships. Should be able to handle clients & business accounts worth millions of dollars in construction projects. The primary focus is on delivering high-quality customer service, assisting with inquiries, troubleshooting issues, and providing solutions. This role requires proficiency in communication, problem-solving, and the ability to manage customer concerns effectively while maintaining a professional demeanor.Key Responsibilities: Identify opportunities: Find new markets, clients, and partnerships with our potential clients in the US High Tech Construction industryDevelop strategies: Create plans to reach new opportunities and improve the business Build relationships: Maintain and develop relationships with clients and partners Customer service: Making outbound calls to clients to establish and nurture long-term relationships & Bring Business. Following Scripts: Adhere to established communication scripts for consistency and compliance with company policies and regulations.Skills and Abilities:Excellent verbal and written communication skills in English (US accent preferred).Be able to develop Relations with the Business team in your territory of US states.Ability to work in a fast-paced environment and manage multiple tasks simultaneously.Basic computer skills, including knowledge on other customer management tools.Good problem-solving skills Experience:Prior experience in the US calling process (customer support, sales, etc.) is a must advantage.Experience with handling outbound/inbound calls is mandatory.Soft Skills:Strong interpersonal and communication skills.Patience and resilience Positive attitude and a team-oriented mindset.Preferred Traits:Ability to work on a night shift or flexible timings due to the nature of the US time zone.Familiarity with the US market, customer expectations, and communication styles & US Culture.Additional Information:Training about our services will be provided for candidates who meet the basic eligibility criteria.Performance-based incentives may be offered for top performers.Perks and benefits :1.Competitive Work Benefits Outstanding Career growth opportunities 2.Exposure to International Projects in the USA and Canada regions. 3. Exposure to work with Top General contractors across the globe. 4.Health insurance and Accidental Insurance 5.5 Days working (Saturday and Sunday fixed off) 6.Cab pickup and drop for Gurgaon & south Delhi location7. Sabbatical leaves8.Businees Bonus9.Graduity

Counsellor

Not specified

6 - 10 years

INR 0.7 - 1.0 Lacs P.A.

Work from Office

Full Time

Job Title: Counsellor - Education Industry/College InstitutionLocation: GurugramJob Type: Full-time Experience: Minimum 6 years in the education industry or college institution We are seeking a Counsellor to join our team and provide guidance, support, and information to prospective students.Key Responsibilities: Tele-Counselling: Conduct outbound and inbound calls to prospective students, addressing their queries and providing information about programs, admissions, and related matters. Student Engagement: Build rapport and maintain positive relationships with students through effective communication. Admission Guidance: Provide detailed information about course offerings, admission requirements, scholarships, and financial aid options. Documentation: Assist students in completing application forms and other required documents accurately and in a timely manner. Follow-Up: Conduct regular follow-ups with students to ensure their questions are answered and they are progressing through the admission process. Data Management: Maintain accurate and up-to-date records of interactions with students in our CRM system. Reporting: Provide regular reports on your activities, conversion rates, and challenges to the management team. Professional Development: Stay up-to-date with industry trends, admission procedures, and institutional policies to provide accurate information to students.Qualifications:1. Minimum of 6 year of experience as a counsellor in the education industry or a college institution. 2. A degree in a related field is preferred. 3. Excellent communication and interpersonal skills.4. Strong problem-solving and organizational abilities. 5. Empathetic and patient when dealing with students' queries and concerns.6. Ability to work independently and as part of a team. 7. Knowledge of the education system and admission processes.Benefits: competitive salary,Healthcare,professional development opportunities, etc

Estimator

Not specified

- 1 years

INR 3.0 - 4.25 Lacs P.A.

Work from Office

Full Time

cta

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