Company DescriptionLabVantage Solutions, Inc., headquartered in Somerset, NJ with offices around the world, provides laboratories with a comprehensive portfolio of informatics products and services, including LIMS (Laboratory Information Management System), integrated electronic laboratory notebooks (ELN), and business intelligence. With over 35 years of experience in laboratory informatics, LabVantage leverages state-of-the-art technology to optimize laboratory operations. The company has a strong track record in delivering return on investment through legacy system migration, global laboratory harmonization, and laboratory business intelligence. For more information, please visit LabVantage Solutions. Role Description• Gather, develop, and document functional business requirements for customer projects. Transform the users’ requirements in to functional requirements leveraging the both the Sapphire architecture and functionality.• Interfacing with Configuration Designer and, if necessary, Applications Programmer to ensure the functional requirements and solutions are properly transferred for configuration / development. Review project construction efforts / development.• Interface with Project Management to insure strong communication regarding timelines, deliveries, project issues and changes are addressed.• Provide assistance and guidance to the customer in adding master data to the configuration prior to or during the implementation.• Administrative responsibilities.• Business Analyst responsibilities include the following: This is not an exhaustive task list and other duties may be assigned as deemed appropriate or warranted by immediate manager.• Generate consulting revenue coupled with the requirements of ensuring that each system configuration is delivered with a high degree of quality and within the required time frame.• Developing and implementing appropriate methods for capturing and documenting customer business requirements for system development, third party software integration and external database interfaces.• Conducting and facilitating customer workshops for information gathering.• Collaborating with Application Designer and Application Programmers to implement customer’s solutions.• Preparation of functional requirements specification (FRS).• Ensure that proposed FRS and corresponding design is line with the number of consulting days that have been ordered by the customer for this engagement.• Collaborating with Project Management on project issues, concerns, schedules of deliveries and completion estimates.• Provide day-to-day contact for the customer during the implementation.• Orchestrate system reviews and gather feedback from the customer on required changes• Provide input to the Project Manager on any change orders that may be requested by the customer• Execute the Acceptance Test Plan (ATP) with the customer, and document all exceptions, and coordinate a resolution plan with the designer/application programmers.• Work with the Project Manager to ensure that the developed configuration is handed off to the LabVantage support team. Qualifications• Business Analyst must have at least a Bachelor's degree, 3-5 years of experience interfacing with customers in a consulting environment• 2-3 years of experience in performing business analysis and/or process re-engineering• Must possess strong technical documentation and organizational skills.• Designed by Elegant Themes | Powered by WordPress

Job Description Objective The Inside Sales Representative plays a vital role in supporting LabVantage Europe by generating new business opportunities, qualifying inbound inquiries from potential customers, and maintaining an accurate CRM database. This position is key to expanding our market reach, ensuring a healthy sales pipeline, and enabling the sales team to focus on closing deals. Responsibilities include the following: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or warranted by immediate manager. Proactively identify, research, and engage target accounts and contacts within the region. Generate qualified leads through outbound prospecting activities, including emailing, and social selling. Respond promptly to inbound requests from prospects via website forms, email, phone and qualify them for further sales engagement. Engage prospects to understand their needs and schedule meetings or product demonstrations for the sales team. Monitor tender platforms and public procurement sites for relevant tenders in the assigned region; notify the sales team and assist with the preparation and submission of tender documents. Maintain up-to-date and accurate information in the CRM database to ensure clear pipeline visibility and smooth handoffs. Collaborate closely with the sales and marketing teams to align on messaging and campaigns that drive both outbound and inbound lead flow. Provide regular reports and feedback to the sales and marketing team on lead quality, conversion rate, pipeline status, tender opportunities, and market insights. Qualifications: Education: High school diploma required; bachelor’s degree in business, Marketing, or a related field is a plus. Experience: 1–3 years of experience in an inside sales/lead generation; previous experience in B2B sales or customer service is preferred. Skills: Excellent verbal and written communication skills in English Strong interpersonal and relationship-building abilities. Ability to learn and understand scientific or software-specific terminology. Familarity with European business culture and sales practice is a plus. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with knowledge of CRM software (Dynamics) is a plus. Ability to work independently and as part of a team in a fast-paced environment. Personal Traits: Hands-on, proactive, and customer-focused attitude. Strong interpersonal and problem-solving skills and ability to adapt to changing priorities.

LabVantage is seeking a proactive commercial attorney with extensive experience in SaaS customer negotiations. This position has a regional focus and will support contracting and negotiations with customers located outside of India, including customers in Asia, the Middle East and Europe. The position is hybrid remote / Kolkata office. Job Description • Drafts and negotiates non-standard software, services and SaaS agreements, included related security addenda, NDAs and Data Protection Agreements for commercial and government customers; • Serves as the trusted advisor to the Sales team to help drive deal closure and increase revenue. • Helps to develop standard templates and alternate negotiation positions; • Reviews legal terms associated with Requests for Proposals (RFPs) and provides guidance to proposal manager; • Partners with Sales and Services teams to meet customer needs; • Trains Sales and Services team on best practices, processes and emerging issues • Participates in weekly deal review calls, QBRs and Sales team meetings; • Assists with corporate governance and compliance issues on occasion; • Performs other projects as requested. Requirements • An LL.B. degree (3-year or 5-year) from a law college or university recognized by the Bar Council of India (BCI) or any reputed Foreign University. • Prior in-house legal experience; • 5-7 years of experience drafting and negotiating SaaS, software licensing, and technology services agreements • Clear legal drafting, without “legalese;” • Strong oral and written English communications; • Strong commercial judgment and knowledge of deal structure; • Excellent interpersonal skills and the ability to drive win-win solutions. • Demonstrated ability to partner with go-to-market Sales Operations, Services, Legal, Proposals, and Finance Teams. • Highly organized, customer-focused, innovative and strong attention to details. • Excellent communicator, transparent, professional, with demonstrated integrity and open to feedback. • Ability to facilitate change. • Ability to multitask and prioritize at times of high volume, and schedule flexibility during end of month, quarter and fiscal year Additional preferred qualifications • Experience supporting HR teams and employment legal issues