Job Summary: We are looking for a dynamic and enthusiastic CRO to join our team to take care of Interstate calling. The CRO will be responsible for contacting potential and existing customers, explaining our products/services, addressing inquiries, and driving sales or providing support. The ideal candidate should possess excellent communication skills and have the ability to work efficiently in a team-oriented environment. Key Responsibilities: Make outbound calls to potential and existing customers to promote products/services. Provide information about the products or services, address inquiries, and resolve customer complaints. Follow up on customer leads and convert them into sales or appointments. Maintain accurate records of customer interactions, feedback, and sales transactions. Meet or exceed call and sales targets. Offer solutions and alternative products/services to meet customer needs. Handle inbound calls from customers and provide excellent service. Update customer information in the database. Maintain high levels of customer satisfaction through effective communication. Work collaboratively with other team members and departments. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Customer service: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Job Title: Business Development Officer(Male) Location: All over Kerala Experience: 2-3 Years in Plywood/Building Materials Industry Job Type: Full-time Job Summary: Seeking a results-driven Business Development Officer to expand market presence and drive sales growth across Kerala. Key Responsibilities: Identify and develop new business opportunities. Build and maintain strong client relationships. Conduct market research and analyze sales trends. Achieve sales targets and generate leads. Collaborate with internal teams for smooh operations. Requirements: 2-3 years of sales experience in plywood/building materials. Strong negotiation and communication skills. Proficiency in English & Malayalam. Willingness to travel across Kerala. Valid two-wheeler/four-wheeler license. Benefits: Competitive salary Career growth opportunities. Travel allowances and DA Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Language: English (Preferred) Work Location: In person
Job Title: Dispatch Coordinator (Male) Location: Era International, Athani, Nedumbasserry Department: Logistics & Operations Reporting To: Operations Manager / Management Job Summary: Era International is seeking a responsible and proactive Dispatch Coordinator (Male) to manage and oversee daily dispatch operations. The ideal candidate will coordinate our own fleet and drivers, ensure timely delivery of goods, and arrange vehicles and manpower as required — all while maintaining cost-effective freight practices without compromising efficiency. Key Responsibilities: Fleet Management: Coordinate the movement of our own vehicles and drivers for daily dispatch requirements. Maintain records of vehicle availability, fuel usage, and service schedules. Dispatch Planning: Ensure all materials are dispatched on time as per team requirements. Prepare daily dispatch plans in coordination with the sales, store, and logistics teams. Vehicle & Driver Coordination: Monitor driver schedules, duty allocation, and compliance. Arrange substitute drivers/vehicles in case of breakdowns or shortages. Outsourcing & Freight Optimization: Source third-party vehicles and drivers as required, ensuring timely and safe delivery. Negotiate and finalize freight charges within budget to avoid loss to the company. Communication & Coordination: Maintain clear communication with warehouse, sales, and admin teams. Share timely updates including vehicle numbers, dispatch details, and freight charges with concerned departments. Documentation & Records: Ensure proper documentation of dispatches including order forms, delivery challans, and freight invoices. Maintain logs of outsourced vehicle usage and payments. Requirements: Minimum 2–3 years of experience in dispatch/logistics coordination (experience in plywood/building materials sector preferred). Strong negotiation and communication skills. Ability to work under pressure and handle multiple tasks efficiently. Proficient in using basic MS Office tools and WhatsApp for communication. Should be locally available and familiar with routes around Kerala, Tamil Nadu, and South India. Additional Information: Gender Preference: Male (due to field coordination and shift flexibility) Working Hours: Full-time; must be available for urgent dispatches even after working hours if needed. Location: On-site role at Athani, Nedumbasserry Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Paid sick time Expected Start Date: 18/08/2025