KYC QCC Manager

As a KYC QCC Manager at Barclays in Chennai, you will oversee client service and operational execution tasks, ensuring risk control and regulatory compliance in your areas of responsibility. Your role will involve following established procedures, drawing on your experience to make informed judgments. Key Responsibilities: - Identify areas for process improvement and recommend changes through quality assurance processes. - Develop and implement quality control procedures to mitigate risks and enhance operational efficiency. - Collaborate with cross-functional teams to establish quality improvement guidelines and action plans. - Prepare reports and presentations on quality control performance for internal stakeholders. - Monitor and evaluate the performance of customer-facing colleagues through reviews and quality reporting. - Conduct quality audits aligned with regulatory requirements and internal policies. - Stay updated on industry trends to implement best practices in quality assurance services. - Participate in projects and initiatives to enhance quality control efficiency. Qualifications Required: - Prior experience in Quality Control within KYC, KYC Analyst, AML or Fin Crime Operations in BFSI. - Familiarity with CDD, EDD, PEP, Negative News Screening, and money laundering. - Strong written and verbal communication skills. - Ability to perform tasks with high standards consistently, driving continuous improvement. - In-depth technical knowledge and experience in your assigned area of expertise. - Leadership skills to guide and support a team, allocate work requirements, and coordinate resources effectively. At Barclays, all colleagues are expected to embody the values of Respect, Integrity, Service, Excellence, and Stewardship, along with the Barclays Mindset of Empower, Challenge, and Drive.,