KYC Analyst

Job Description

Job Title: KYC/CDD Remediation Analyst Job Summary: We are seeking a KYC/CDD Remediation Analyst to support Customer Due Diligence (CDD) and tax-related reviews across various business lines. The role focuses on ensuring compliance with AML regulations and delivering high-quality service through efficient case handling and customer interaction. Key Responsibilities: Conduct KYC analysis in line with regulatory requirements and internal policies. Manage assigned remediation tasks accurately and within deadlines. Handle inbound/outbound calls, assisting customers with CDD-related queries. Liaise with relationship managers and onshore teams to resolve issues. Take ownership of problems, ensuring timely and effective resolution. Support Assistant Managers and contribute to team performance. Adapt quickly to changing procedures and business needs. Qualifications: Bachelors degree or equivalent work experience. Proficient in MS Excel, Word, and Outlook. Strong communication skills in English (spoken and written). Fast learner with the ability to handle change and prioritize quality. Self-motivated, detail-oriented, and able to work under pressure. Flexible to work different shifts as per business requirements. Desirable: Experience in AML/KYC/CDD processes. Strong customer service mindset.