Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Guest Relations Executive at KVMS Hospitality Pvt. Ltd., located in North Goa. The Guest Relations Executive will be responsible for managing guest relations, providing exceptional customer service, handling receptionist duties, and assisting in sales initiatives. Day-to-day tasks include greeting and checking in guests, answering inquiries, resolving complaints, coordinating with other departments, and ensuring a pleasant experience for all visitors. Qualifications Strong skills in Guest Relations and Communication Excellent Customer Service abilities Experience with Receptionist Duties and handling front desk operations Sales skills and the ability to assist with sales initiatives Outstanding interpersonal and problem-solving skills Ability to work on-site in North Goa Previous experience in the hospitality sector is a plus Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
Company Description We suggest you enter details here Role Description This is a full-time on-site role for a Guest Relations Executive located in North Goa. The Guest Relations Executive will be responsible for managing guest inquiries and complaints, ensuring a high level of customer service, and overseeing guest satisfaction. Day-to-day tasks include greeting guests upon arrival, coordinating front desk activities, handling bookings and reservations, and organizing personalized services for guests. The role also involves working closely with other departments to ensure a seamless guest experience. Qualifications Skills in Guest Relations and Customer Service Strong Communication skills Experience in Sales and Receptionist Duties Ability to handle guest inquiries and complaints effectively Excellent interpersonal and problem-solving skills Organizational and multitasking abilities Previous experience in the hospitality industry is a plus Bachelor's degree or equivalent in Hospitality Management or related field preferred