About the job: Key Responsibilities: 1. Recruitment & staffing: Posting job ads, screening resumes, interviewing, and onboarding new hires. Coordinating with managers to meet workforce needs. 2. Employee onboarding & orientation: Introducing new employees to company culture, policies, and processes. Ensuring smooth integration into teams. 3. Payroll & benefits administration: Managing salaries, incentives, and bonuses. Handling leave policies, insurance, and retirement benefits. 4. Performance management: Implementing appraisal systems. Setting KPIs, reviewing employee performance, and giving feedback. 5. Training & development: Identifying skill gaps and arranging workshops, courses, or mentorship programs. Supporting career development. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Hyderabad only Salary: ₹ 5,00,000 - 6,00,000 /year Experience: 1 year(s) Deadline: 2025-10-28 23:59:59 Other perks: Informal dress code, 5 days a week, Free snacks & beverages, Cab/Transportation facility, Health Insurance, Life Insurance Skills required: Human Resource Information System (HRIS) and ATS Other Requirements: 1. A bachelor’s degree in HR, business administration, master’s degree (MBA in HR) is often preferred for senior roles. About Company: KSB Services provides high-quality, reliable customer support services designed to help clients build stronger brand loyalty, improve customer satisfaction, and streamline issue resolution. Whether via phone, email, chat, or social media, our goal is to make every interaction positive, efficient, and effective.
Responsibilities: * Handle international customer calls with confidence * Meet KPIs related to call volume, resolution time * Maintain high NPS through effective communication