Role & responsibilities We are seeking a dedicated M365 Break-Fix L1 Engineer to join our CSP support team. The ideal candidate will be responsible for troubleshooting and resolving issues related to Microsoft 365 applications and services.This role requires strong technical skills, attention to detail, and a customer-focused mindset.Key Responsibilities:• Provide first-level break fix support for Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive etc• Troubleshoot and resolve break-fix issues related to M365 services and applications.• Monitor and manage support tickets through the ticketing system, ensuring timely resolution.• Assist users with account setup, password resets, and application access.• Collaborate with L2 and Microsoft support teams for escalated issues.• Document issues, solutions, and best practices in the knowledge base.• Stay updated with M365 features, updates, and industry trends. Provide exceptional customer service and support to end-users Preferred candidate profile Perks and benefits

Role & responsibilities The Associate Project Manager is responsible for the planning, execution, and delivery of Cloud based projects. The ideal candidate will have 4 to 6 years of experience in project management and a strong understanding of Infra / cloud, Microsoft Azure services and SW Development project lifecycle solutions. Preferred candidate profile Poject Planning and Execution:o Develop, manage, and execute project plans for Azure-based initiatives, ensuring they are completed on time and within budget.o Collaborate with ross-functional teams to define project scope, goals, and deliverables.o Track project progress, identify risks and issues, and implement corrective actions as needed.• Azure Expertise:o Demonstrate a good understanding of Microsoft Azure services and solutions.o Work closely with technical teams to ensure the successful implementation of Azure projects.o Stay up-to-date with Azure best practices and industry trends.• Resource Management:o Allocate resources effectively to ensure project success, including resources and budget.o Coordinate with team members and stakeholders to ensure tasks are completed according to project schedules.• Communication:o Foster open and clear communication within the project team and with stakeholders.o Provide regular project status updates and reports to senior management.• Quality Assurance:o Ensure that all Azure projects meet quality standards and are delivered in accordance with best practices and guidelines.o Conduct thorough testing and quality assurance to identify and resolve issues.• Risk Management:o Identify potential project risks and develop risk mitigation plans.o Proactively manage risks to prevent project delays or failures.Perks and benefits

We are looking for SOC Analyst/Cyber Security Specialist who has got IBM Radar SIEM tool Administration experienceSkill Set PositionsQRadar - L1 -5 positions 1 to 3 year expreience.Qradar/SONAR - L2 - 2 in QRadar and 1 - Sonar - 3to 5 year experience.QRadar - L3 - more than 5 years of exprerience.

Job OverviewOur Client is seeking an experienced Microsoft developer to deliver training on GitHub Copilot to our development teams. The successful candidate will be a highly skilled developer with extensive practical experience using GitHub Copilot and a passion for sharing knowledge. This role demands expertise in leveraging GitHub Copilot to enhance developer productivity and align with our operational goals. The training will follow a pre-designed curriculum and workshop materials.Role & responsibilities Deliver engaging and effective GitHub Copilot training sessions based on a provided curriculum. This includes instructor-led training, hands-on exercises, and Q&A sessions.Maintain a strong understanding of GitHub Copilot's features, capabilities, best practices, and its integration with various IDEs (specifically Visual Studio).Guide developers on best coding practices, ensuring they utilize GitHub Copilot effectively to enhance productivity and code quality while adhering to our coding standards.Address participant questions and concerns; adapt training to meet the varied skill levels within the groups.Provide post-workshop support to participants, addressing any follow-up questions or challenges faced.Track training metrics (e.g., participant feedback, completion rates) and provide regular updates to management.Stay current with the latest GitHub Copilot updates, features, and best practices, updating training materials as needed.Contribute to the ongoing improvement of our training materials.