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ORM and Comment Marketing- Executive Dot & Key Skincare

1.0 - 3.0 years

0 Lacs

kolkata, west bengal, india

On-site

Job Title: ORM & Comment Marketing Executive Job Overview: The ORM & Comment Marketing Executive is responsible for managing the brand's online reputation, engaging with customers across social media platforms, and driving meaningful conversations through proactive comment marketing. This role ensures timely responses, improved sentiment, stronger community engagement, and seamless coordination with internal teams for effective customer issue resolution. Key Responsibilities: 1. Customer Interaction & Response Management Monitor and respond to customer comments, DMs, and queries across Instagram, Facebook, and YouTube. Ensure all interactions reflect the brand's tone, empathy, and problem-so...

Posted 1 week ago

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