About Cityflo Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read their book, watch Netflix, nap or simply soak in the view of the city. We're bringing joy back to commuting and turning around urban traffic woes in a big way. Today, we run 550 buses and log 15000 daily bookings in Mumbai. After having established a strong product-market fit and building a profitable business, we’re expanding services to Hyderabad, where the commute problem is as urgent and exciting. Over the next 2 years, we plan to scale to 1000 buses, 75,000 daily rides bookings across both the cities. Cityflo is well-funded by prominent VCs — India Quotient, Lightbox Ventures. Website: https://cityflo.comhttps://www.cityflo.com/ App: https://bnc.lt/cityflo Job Description - Intern - Control Tower - Operations As a Control Tower (Tech Admin), you will play a crucial role in managing bus scheduling, overseeing fleet operations, and making customer-facing decisions. Your responsibilities will also include serving as the central point of contact for contingencies, analyzing data to facilitate decision-making, and coordinating fleet launches with various stakeholders Role responsibilities - Bus Scheduling and Fleet Operations: Manage and modify bus schedules to optimize efficiency. Centrally oversee the operations of the Cityflo fleet. Customer-Facing Decisions: Make direct decisions that impact customers and ensure effective communication. Ensure constant communication and interaction with customer service teams to enhance the overall CX. Contingency Management: Act as the central point of contact to manage contingencies. Coordinate with the operations team and support to address issues promptly. Data Analysis and Decision Facilitation: Fetch and analyze data to derive analytical results. Use data insights to facilitate informed decision-making. Stakeholder Coordination: Coordinate fleet launches with multiple stakeholders. Collaborate with various teams to ensure seamless implementation.
About Cityflo Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read their book, watch Netflix, nap or simply soak in the view of the city. We're bringing joy back to commuting, and turning around urban traffic woes in a big way. Today, we run 350 buses and log 15000 daily bookings. After having established a strong product-market fit and building a profitable business in Mumbai, we’ve expanded services to Hyderabad, where the commute problem is as urgent and exciting. Over the next 2 years, we plan to scale to 1000 buses and 100,000 daily bookings across both the cities. Cityflo is well-funded by prominent VCs — India Quotient, Lightbox Ventures. Website: https://cityflo.com App: https://bnc.lt/cityflo Role – Executive Assistant to Co-Founder Key Responsibilities: 1. Calendar, Meeting & Travel Management Own the cofounder’s calendar: prioritize meetings, block focus time, and handle rescheduling with professionalism Coordinate internal and external meetings, ensuring all stakeholders are aligned Handle all logistics for domestic and international travel (flights, hotels, local transport) 2. Communication & Coordination Act as a bridge between the cofounder and internal/external stakeholders Draft, proofread, and format emails, presentations, and communication material Handle follow-ups from meetings and ensure timely execution of action items 3. Strategic Support Assist in project tracking, reporting, and cross-functional coordination Conduct internet research, compile business briefs, and maintain confidential documents Prepare pitch decks, meeting notes, and documentation as required 4. Operations & Miscellaneous Manage expenses, invoices, reimbursements, and other operational tasks Help plan internal events, town halls, and offsites Occasionally assist in personal tasks to enable better work-life balance for the cofounder Skills & Qualifications: Graduate in any discipline; post-graduate or MBA preferred (not mandatory) 2–4 years of experience as an EA Excellent verbal and written communication skills in English Strong proficiency with Google Workspace (Docs, Sheets, Slides, Calendar) High attention to detail and ability to multitask effectively Professional, trustworthy, and able to handle sensitive information with discretion Presentable personality with a positive, can-do attitude What We’re Looking For: Someone who understands the pace and mindset of growing startups High emotional intelligence and strong relationship-building skills Self-starter who takes ownership and doesn't need micromanagement Comfortable with ambiguity and quick decision-makin What You’ll Gain: Exposure to strategic decision-making at the leadership level Cross-functional visibility and mentorship from top leadership A dynamic role where no two days look the same Opportunities to grow into Chief of Staff or Operations Lead roles Cityflo Blog - https://blog.cityflo.com Funding news - https://inc42.com/buzz/app-based-bus-service-cityflo-bags-7-7-mnfrom-lightbox-to-expand-service Our journey through Covid - https://bit.ly/3wBiSZx To apply, shoot us a mail at [email protected] with your resume.
About Cityflo Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read their book, watch Netflix, nap or simply soak in the view of the city. We're bringing joy back to commuting, and turning around urban traffic woes in a big way. Today, we run 350 buses and log 15000 daily bookings. After having established a strong product-market fit and building a profitable business in Mumbai, we’ve expanded services to Hyderabad, where the commute problem is as urgent and exciting. Over the next 2 years, we plan to scale to 1000 buses and 100,000 daily bookings across both the cities. Cityflo is well-funded by prominent VCs — India Quotient, Lightbox Ventures. Website: https://cityflo.com App: https://bnc.lt/cityflo Role – Executive Assistant to Co-Founder Key Responsibilities: 1. Calendar, Meeting & Travel Management Own the cofounder’s calendar: prioritize meetings, block focus time, and handle rescheduling with professionalism Coordinate internal and external meetings, ensuring all stakeholders are aligned Handle all logistics for domestic and international travel (flights, hotels, local transport) 2. Communication & Coordination Act as a bridge between the cofounder and internal/external stakeholders Draft, proofread, and format emails, presentations, and communication material Handle follow-ups from meetings and ensure timely execution of action items 3. Strategic Support Assist in project tracking, reporting, and cross-functional coordination Conduct internet research, compile business briefs, and maintain confidential documents Prepare pitch decks, meeting notes, and documentation as required 4. Operations & Miscellaneous Manage expenses, invoices, reimbursements, and other operational tasks Help plan internal events, town halls, and offsites Occasionally assist in personal tasks to enable better work-life balance for the cofounder Skills & Qualifications: Graduate in any discipline; post-graduate or MBA preferred (not mandatory) 2–4 years of experience as an EA Excellent verbal and written communication skills in English Strong proficiency with Google Workspace (Docs, Sheets, Slides, Calendar) High attention to detail and ability to multitask effectively Professional, trustworthy, and able to handle sensitive information with discretion Presentable personality with a positive, can-do attitude What We’re Looking For: Someone who understands the pace and mindset of growing startups High emotional intelligence and strong relationship-building skills Self-starter who takes ownership and doesn't need micromanagement Comfortable with ambiguity and quick decision-makin What You’ll Gain: Exposure to strategic decision-making at the leadership level Cross-functional visibility and mentorship from top leadership A dynamic role where no two days look the same Opportunities to grow into Chief of Staff or Operations Lead roles Cityflo Blog - https://blog.cityflo.com Funding news - https://inc42.com/buzz/app-based-bus-service-cityflo-bags-7-7-mnfrom-lightbox-to-expand-service Our journey through Covid - https://bit.ly/3wBiSZx To apply, shoot us a mail at ashwini.mahadik@cityflo.com with your resume.