Job Summary: We are looking for a proactive and result-oriented Senior Associate – Sales and Operations to support business growth and ensure smooth coordination across teams and clients. The ideal candidate should have strong communication, organizational, and execution skills, with the ability to manage operations while meeting monthly sales and performance targets. Key Responsibilities: Client Coordination & Account Management: Understand client requirements and ensure timely delivery of services. Address and resolve client queries promptly and professionally. Conduct regular follow-ups to ensure satisfaction and retention. Team Coordination: Work closely with internal teams to align on tasks, deadlines, and goals. Assign responsibilities, monitor progress, and ensure on-time execution. Facilitate smooth communication between departments. Lead Generation & Sales: Identify and qualify potential clients through outreach, networking, and referrals. Share company offerings and close deals through effective communication. Maintain a strong sales pipeline and contribute to revenue growth. Target Achievement & Reporting: Meet defined monthly and quarterly sales and operational targets. Prepare and maintain accurate records, trackers, and reports. Share regular updates and insights with senior management. Operational Oversight: Ensure project timelines and service commitments are met. Identify operational challenges and implement process improvements. Support planning and execution of daily business functions. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 2 to 5 years of experience in a sales and operations role. Strong communication and interpersonal skills. Proficiency in MS Excel, basic reporting, and CRM tools. Ability to multitask and manage responsibilities independently. Preferred Skills: Experience in managing client accounts and internal operations. Strong negotiation and coordination skills. Goal-oriented mindset with attention to detail. Ability to work in a fast-paced, target-driven environment. Show more Show less
Job Summary: We are looking for a proactive and result-oriented Senior Associate – Sales and Operations to support business growth and ensure smooth coordination across teams and clients. The ideal candidate should have strong communication, organizational, and execution skills, with the ability to manage operations while meeting monthly sales and performance targets. Key Responsibilities: Client Coordination & Account Management: Understand client requirements and ensure timely delivery of services. Address and resolve client queries promptly and professionally. Conduct regular follow-ups to ensure satisfaction and retention. Team Coordination: Work closely with internal teams to align on tasks, deadlines, and goals. Assign responsibilities, monitor progress, and ensure on-time execution. Facilitate smooth communication between departments. Lead Generation & Sales: Identify and qualify potential clients through outreach, networking, and referrals. Share company offerings and close deals through effective communication. Maintain a strong sales pipeline and contribute to revenue growth. Target Achievement & Reporting: Meet defined monthly and quarterly sales and operational targets. Prepare and maintain accurate records, trackers, and reports. Share regular updates and insights with senior management. Operational Oversight: Ensure project timelines and service commitments are met. Identify operational challenges and implement process improvements. Support planning and execution of daily business functions. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 2 to 5 years of experience in a sales and operations role. Strong communication and interpersonal skills. Proficiency in MS Excel, basic reporting, and CRM tools. Ability to multitask and manage responsibilities independently. Preferred Skills: Experience in managing client accounts and internal operations. Strong negotiation and coordination skills. Goal-oriented mindset with attention to detail. Ability to work in a fast-paced, target-driven environment.
You should have a minimum of 5 years of experience in MuleSoft B2B Partner Manager role, focusing on partner onboarding, B2B message flow configuration, EDI mapping, and monitoring partner transactions within a centralized platform. Your primary responsibility will be to ensure seamless data exchange and streamlined operations across the partner ecosystem. Key Technical Skills required for this role: - Proficiency in MuleSoft AnyPoint Platform, particularly AnyPoint Partner Manager - Understanding of EDI standards such as X12, EDIFACT, TRADACOMS, and data mapping techniques - Familiarity with communication protocols like AS2, SFTP, HTTP - Knowledge of API design principles and API management tools - Basic understanding of integration patterns and best practices As a MuleSoft B2B Partner Manager, your responsibilities will include: Partner Onboarding: - Setting up new trading partners on the AnyPoint Partner Manager platform - Defining partner profiles, communication protocols, and data mapping requirements - Guiding partners through the onboarding process and ensuring compliance with regulations and standards B2B Message Flow Design: - Creating and configuring message flows within Partner Manager for data exchange - Defining message formats and transport protocols based on partner requirements - Handling validation and transformation steps for incoming and outgoing data EDI Mapping and Translation: - Mapping partner-specific EDI data elements to internal system format - Ensuring accurate data exchange using Partner Manager's translation capabilities - Transforming data between different EDI standards as required Partner Monitoring and Support: - Actively monitoring B2B transactions for errors or delays - Troubleshooting integration issues with partners in real-time - Providing technical support to partners and guiding them on best practices Reporting and Analytics: - Generating reports on partner performance metrics like transaction volume, error rates, and response times - Analyzing data to optimize partner integrations and identify areas for improvement,