Company Description Kirtani Freight Carrier Private Limited, leverages over four decades of expertise in logistics, transportation, and manpower supply. With a wide array of services including equipment rental, freight consulting, vehicle hiring, and contractual business, we cater to various logistics needs under one roof. Operating across India, we pride ourselves on delivering cutting-edge technology, superior workmanship, and top-notch manpower at affordable prices. Our focus is on enabling customers to grow efficiently, proactively, and cost-effectively, while maintaining sustainable business practices. Role Description This is a full-time hybrid role for a Strategic Account Manager, based in Surat with some work from home flexibility. The Strategic Account Manager will be responsible for managing key accounts, developing and maintaining strong client relationships, and ensuring customer satisfaction. Daily tasks include overseeing logistics operations, coordinating with various departments to meet client requirements, managing contracts, and identifying opportunities for account growth. The role also involves preparing reports, analyzing market trends, and implementing strategic plans to achieve organizational goals. Qualifications Account Management, Client Relationship Management, and Customer Service skills Logistics, Transportation, and Supply Chain Management experience Project Management, Strategic Planning, and Analytical skills Excellent communication and negotiation skills Ability to work independently and as part of a team Proficiency in relevant software and technology Experience in the logistics or transportation industry is a plus Bachelor's degree in Business, Logistics, or a related field
Role Overview: You will be a full-time Strategic Account Manager based in Surat with the flexibility of working from home. Your main responsibilities will include managing key accounts, building strong client relationships, and ensuring customer satisfaction. You will oversee logistics operations, collaborate with different departments to meet client needs, handle contracts, and identify opportunities for account growth. Additionally, you will be required to prepare reports, analyze market trends, and implement strategic plans to achieve organizational goals. Key Responsibilities: - Manage key accounts and maintain strong client relationships - Oversee logistics operations and coordinate with various departments to meet client requirements - Handle contracts and identify opportunities for account growth - Prepare reports, analyze market trends, and implement strategic plans - Ensure customer satisfaction through excellent communication and negotiation skills - Work independently and as part of a team to achieve organizational goals - Utilize relevant software and technology for efficient account management Qualifications: - Proficient in Account Management, Client Relationship Management, and Customer Service - Experience in Logistics, Transportation, and Supply Chain Management - Skills in Project Management, Strategic Planning, and Analytics - Strong communication and negotiation skills - Ability to work independently and collaboratively in a team - Proficiency in relevant software and technology - Experience in the logistics or transportation industry (preferred) - Bachelor's degree in Business, Logistics, or a related field,