Develop, maintain, and automate daily, weekly, and monthly MIS reports related to collections performance, delinquency trends, bucket-wise recovery, agency performance, etc. Track and monitor key metrics like DPD buckets, bounce rates, recovery rates, roll forward/roll back rates, etc. Coordinate with collection agencies and internal teams to gather accurate and timely data. Perform variance analysis and identify gaps or trends in collection performance. Design and maintain dashboards in Excel. Support the collection strategy team with ad hoc data requests and deep-dive analyses. Ensure accuracy and integrity of data in all reports. Prepare reports for senior management reviews and regulatory requirements. Contribute o automation and process improvement initiatives. Preferred candidate profile
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