Kgisl Technologies

1 Job openings at Kgisl Technologies
Gcp Developer Gurugram 5 - 9 years INR 7.0 - 16.0 Lacs P.A. Work from Office Full Time

Job Title: GCP Developer (Contact Center AI & CCAI) Experience: 5-9 Years Location: Gurgaon / Gurugram Employment Type: Full-time Key Skills Required: Google Cloud Platform (GCP) Strong expertise in CCAI (Contact Center AI), CES (Customer Engagement Solutions) Hands-on experience with Dialogflow CX for advanced conversational AI design Proficient in building Conversation Agents & Virtual Agents for contact centers Knowledge of Contact Center solutions (Genesys, Avaya, or similar is a plus) Experience in AI/ML, NLP, and chatbot integration in cloud environments Ideal Candidate: 7-9 years of experience in GCP, CCAI, and cloud-based contact center solutions Strong understanding of Dialogflow CX, Agent Assist, and Speech-to-Text/Text-to-Speech Ability to design, deploy, and optimize AI-driven customer engagement solutions