Job Description Position Summary Lead all aspects of the organization’s import and export operations ensuring compliance with international trade regulations, optimizing logistics and costs, and driving strategic global trade initiatives. Key Responsibilities Strategic Planning & Policy · Develop and implement import/export policies aligned with business goals covering licensing, customs, duties, and tariffs · Design and optimize international logistics strategies to minimize lead times and control costs. Compliance & Documentation · Ensure full compliance with trade regulations, customs protocols, and global shipping laws · Oversee accurate preparation and verification of documentation: bills of lading, certificates of origin, LC documentation, duty forms, etc. Operations & Logistics Management · Manage end-to-end import/export operations, including coordination with freight forwarders, customs brokers, and carriers · Monitor shipments closely to ensure timely delivery and resolve issues promptly · Regular Follow-up with the suppliers to ensure the production is on-time Supplier & Partner Relations · Build and maintain supplier and freight partner relationships; negotiate rates and service terms · Communicate with suppliers including email for introductions and company visits, maintain supplier documentations · Coordinate with internal teams Sales, Finance, Quality to align workflows and schedules · Customer Engagements by researching on new clients, emailing clients with introductions, engaging with them to generate enquiries Risk & Regulatory Management · Perform risk assessments (e.g., customs delays, trade disruptions) and enact contingency plans · Keep updated on changes in international trade regulations and adapt procedures accordingly Financial Oversight & Cost Optimization · Manage import/export budgets, track freight and duty expenses, analyse margins · Identify cost-saving opportunities through optimized routing, carrier consolidation, and freight cost benchmarking · Licensing, Customs Duties & Tariffs Management · Oversee and maintain all necessary import/export licenses, certifications, and registrations · Monitor and manage customs duties and tariff exposures; implement duty mitigation strategies Team Leadership & Training · Lead and mentor the import/export team; define roles and monitor performance · Conduct training on compliance, documentation, and logistics best practices · Reporting & Continuous Improvement · Generate regular reports on trade activities, KPIs, and cost performance for senior management