JPR Systems

JPR Systems is looking for Telecaller - 1 to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities: Make outbound calls to customers to promote products and services, or follow up on recent purchases Respond to customer inquiries and provide information about products and services Resolve customer complaints and provide appropriate solutions Keep records of all customer interactions and transactions, updating customer information in a database as necessary Meet and exceed sales and customer satisfaction targets Continuously improve product and service knowledge to provide accurate information to customers Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings Follow all company policies and procedures, including those related to confidentiality and data security Participate in training and development opportunities to improve skills and knowledge 0 Adhere to schedules and work efficiently under pressure to meet deadlines Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.