Job Description Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences. As a Senior Product Associate in the Machine Learning and Intelligence Operations team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences. Job Responsibilities Support the product strategy, roadmap, prioritization, and backlog for machine learning application for customer service (Agent Assist) Analyze contact volumes and customer journey/friction points across a variety of channels to drive product feature prioritization Coordinate activities of agile product team that includes research, design, data scientists, machine learning engineers, and data analytics members Manage existing product features and collaborate on the research, definition and development of new features to advance the product roadmap and performance Help to maximize product value delivered through backlog creation, management, and prioritization of epics and user stories Partner with user research and business / operations teams to analyze and ideate customer experience, behavior, and improvement opportunities Refine strategies and solutions to enhance self-service utilization and reduce customer contact volume Collaborate with Controls/Risk, Audit, Compliance, Data & Model Governance and Technology to ensure readiness to deliver on product roadmap Required Qualifications, Capabilities, And Skills 8+ years experience in Product Management Experience in Technical Product Management, ideally with AI / ML related products Familiarity with multi-disciplinary teams in a large, matrixed organization and fast paced agile development environment Demonstrated ability to contribute to strategic decisions, while vocally participating in team activities and adding value on execution activities Technical acumen; ability to grasp and help manage complex relationships with internal technology partners Ability to effectively leverage the power of analytics and customer insights for robust outputs Strong communicator with ability to fluidly interact with leaders, stakeholders, employees and third party vendors Preferred: Experience working in or with customer service operations About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description Job Description The Wholesale KYC Operations Team play a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets. As an Associate in the FIG Production Team, you will play a crucial role in partnering with the Middle Office or the client to conduct periodic renewals for complex client types such as Financial Institutions and Fintechs. In addition to your regular work, you will also champion initiatives and process efficiencies. As a case lead, you will become a specialist in policy and local diligence standards applicable to these clients after completing necessary trainings and certifications. You will issue RFIs, perform specialized due diligence for high-risk segments of clients, and work towards uncovering and mitigating risks associated with a Foreign Correspondent Banking client. You will also promote to improve our performance metrics on both productivity and quality for the department, participate in country governances, and be a change champion on procedures & technology to further mitigate risks and improve stakeholder experience. Job Responsibilities Partner with WKO Middle office & Sales Partners to onboard and conduct KYC periodic renewals for Financial Institution Group clients to including Banks & NBFIs. Act as a case lead, this is a specialist role. Post trainings and certifications, the preferred candidate will graduate to being an SME for policy and local diligence standards applicable to these clients. Issue RFIs, perform specialized due diligence amongst others, for high-risk segments of clients. Possess working knowledge of Correspondent Banking Due Diligence Questionnaire and its objectives to uncover & mitigate underlying risks associated with a Foreign Correspondent Banking client. Drive and improve our performance metrics on both productivity and quality for the department. Participate in country governances; share progress and undertake priorities as per service levels agreed with key stakeholders. Be a change champion on procedures & technology on how we can further mitigate risks and improve stakeholder experience in the process. Required Qualifications, Capabilities, And Skills Minimum 3 years of experience in KYC / Client Onboarding functions within the banking industry. B.S. Degree or equivalent with CAMs or similar certifications on Anti Money laundering & KYC Risk mitigation & a strong controls mindset. Strong sense of accountability and ownership, with a focus on quality and best practices. Adaptable, flexible, and willing to work in a dynamic environment. Preferred Qualifications, Capabilities, And Skills Minimum 2 year of AML Industry Experience covering Financial Institutions. Basic understanding of other Asian languages such as Mandarin/ Japanese/ Korean will be advantageous as the team covers the APAC region and reviews documents in different languages. Experience on intelligence automation & other digital initiatives to improve process and speed of onboarding will be an added advantage. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Job summary: Join our team to play a pivotal role in mitigating technology and cybersecurity risks and upholding operational excellence, driving innovation in risk management. As a Technology Risk & Controls Lead in India, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, Compliance Leaders and Regulators, you will contribute to the reporting of a comprehensive view of technology and cybersecurity risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse group of stakeholders in a dynamic and evolving risk landscape. Job Responsibilities Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations Develop and maintain robust relationships, becoming a trusted partner with LOB and Corporate technologists, Location controls, Compliance and assessments teams to facilitate cross-functional collaboration and progress toward shared goals Establish strong connectivity and partnerships in the branch with technology and business leaders and externally with business clients, industry associations and regulatory agencies Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work in branch control, risk and management forums Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements Demonstrated strong understanding and experience in interpreting and overseeing adoption and compliance of local regulatory requirements within a globally aligned and delivered technology and cybersecurity capability Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives Preferred Qualifications, Capabilities, And Skills CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Show more Show less

Job Description Join our OTC Derivative Operations team, where you'll manage a diverse client base and ensure seamless transaction execution. Leverage your expertise in a fast-paced environment, collaborating with global teams to drive strategic initiatives. Be part of a company that values diversity and offers opportunities for growth in Mumbai, a vibrant financial hub. Job Summary As a Trade Support Analyst in OTC Derivative Settlements, you will manage matrix reporting relationships and build strong client partnerships. You will ensure timely settlement of payments and drive process improvements. Your role will involve collaborating with Middle and Front Offices to meet key performance indicators and strategic goals. Job Responsibilities Consistently meet KPIs and deadlines. Communicate work status to relevant parties. Respond to queries and escalate when needed. Listen to client needs and prioritize effectively. Settle payments for counterparties independently. Participate in strategic initiatives and process improvements. Verbally confirm details of Derivative Trade products. Utilize technical infrastructure for daily tasks. Develop relationships outside of business functions. Persist in achieving goals despite obstacles. Strive for efficiency in daily workflow. Required Qualifications, Capabilities, And Skills Hold a Bachelor's Degree with minimum 4 years of experience. Demonstrate proficiency in Microsoft Excel (Pivot, macros, vlookup). Exhibit strong partnership abilities and motivation. Handle high complexity in product coverage. Shift workload according to changing priorities. Operate in a fast-paced trading environment. Be willing to work all shifts. Preferred Qualifications, Capabilities, And Skills Have experience with Derivative products. Possess ISDA and Derivatives Product knowledge. Adapt to shifting gears with ease. Be flexible in workload management. Manage stress in a dynamic environment. Build strong relationships with clients and teams. Identify and capitalize on efficiency opportunities ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Commercial and Investment Bank's Markets Tech Group, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Execute creative software solutions, design, development and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develop secure high-quality production code and reviews and debugs code written by others Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Lead evaluation sessions with external vendors, startups and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Lead communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Add to team culture of diversity, equity, inclusion and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 5+ years applied experience 8+ years of hands on experience in software development with good knowledge of Java, Spring and AWS technologies. Hands-on practical experience delivering system design, application development, testing and operational stability Proven experience as a Java Developer with a strong understanding of object-oriented programming and solid understanding of Linux operating systems and shell scripting. Hands-on experience with AWS cloud services (e.g., EC2, S3, Lambda, MSK, ECS, Opensearch ). Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, Security and DevOps practices Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred Qualifications, Capabilities, And Skills Knowledge of investment banking processes and financial markets, proficiency in the FIX protocol and its application in financial systems. Experience with Python programming and AI/ML technologies is a plus. Experience with GIT, Jira, Confluence, Wiki, microservices architecture and containerization (e.g., Docker, Kubernetes) Understanding of database management systems (e.g., SQL, NoSQL). Certification in AWS or related technologies is a plus. Show more Show less

Job Description Join our Wealth Management team and be part of a global leader in financial services! As an Associate within the Advisor and Investor Engagement Analytics team, you will leverage technical skills, interpersonal abilities, and financial market knowledge to autonomously drive projects forward. You will collaborate with sales, investments, and controls partners to create business insights and develop tools for Advisors and Investors. Your role involves managing complex business challenges, tight deadlines, and engaging with senior management. Job Responsibilities Collaborate effectively as a team player with an entrepreneurial mindset and strong interpersonal skills to engage with colleagues across the firm. Navigate complex tasks and manage priorities in a dynamic professional environment. Demonstrate initiative, energy, and confidence in completing assignments with minimal supervision. Maintain attention to detail in data and project tasks. Exhibit excellent communication and relationship management skills. Utilize business and market knowledge, along with data expertise, to provide valuable insights to business leaders. Partner with key stakeholders to identify optimal solutions, define roadmaps, and execute them using SQL, Alteryx, Python, and/or Tableau. Conduct in-depth data analysis using Alteryx/Python. Develop dynamic dashboards for senior management using Tableau. Required Qualifications, Capabilities, And Skills Understanding of all relevant investment products (managed accounts, equities, fixed income, mutual funds, ETFs). BE/BTech in Comp Science, Information Technology, Data Science, Electronics, Electronics and Telecommunication OR Masters in Data Science, Business Intelligence, Data Analytics. 4+ years of relevant experience in data & analytics. Demonstrated experience in Alteryx /SQL/Python (Numpy, Pandas, Matplotlib, Seaborn). Demonstrated experience in Tableau/PowerBI/Qliksense. Automation skills with demonstrated experience in LLM based automation, AI frameworks like PyTorch etc. Possess hard programming and data modeling skills combined with the softer communication, analytical thinking and problem-solving skills needed to scope, develop, and deliver elegant solutions to complex problems. Preferred Qualifications, Capabilities, And Skills MBA or CFA designation is a plus. Experience in equity, fixed income, foreign exchange trading, or analytics roles is advantageous. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Show more Show less

Job Description Job Summary: J.P. Morgan is seeking talented candidates for an Associate level position in Legal Entity Market Risk team. This is an independent risk group, overseen by the Corporate Investment Bank Chief Risk Officer, which measures, monitors and controls market risk. Within Market Risk department, Legal Entity Market Risk team focuses on market risk management across each individual legal entity. Market risk management seeks to ensure that the firm's market risk profile is transparent to senior management, the Board of Directors and regulators. Legal Entity Market Risk coverage staff has regular dialogue with the trading desks and businesses with respect to risk appetite, risk limits and individual large and complex transactions. The group has teams aligned to each legal entities and region and works closely with the Front Office, CFOs, CROs and legal entity Finance and other support functions to ensure compliance to regulatory requirements and provide independent risk return assessments to support business growth. As an Associate in the Legal Entity Market Risk team, you will manage the interface and relationship with local regulators around Market Risks. This requires an understanding and interpretation of the local regulatory requirements and providing a consistent response to each of the individual regulators with whom we interact. For those entities, Legal Entity Market Risk is responsible for risk oversight and control of the legal entities, which involves the establishment of a cross line of business framework for the measurement and control of market risks at the legal entity level. Job Responsibilities Provide leadership on India Legal Entity Market Risk strategy. Understand the Legal Entity requirements around Market Risk in India or APAC region. Handle effectively Legal Entity onsite and offsite inspections/examination and establish & ensure a robust risk governance framework. Establish and monitor risk limits for the legal entity. Provide commentary and analysis as required. Assist in limit escalations and monitor key control processes. Monitor market risk positions – with the aim to identify material risks, concentrations and tail risks to ensure no surprise. Conduct ad hoc risk scenario analysis for and respond to urgent requests from senior risk and trading management. Understand the factors that drive the risk and P&L on the books, follow market movement/activities affecting positions, highlight and discuss risk changes and top risks. Actively engage with location trading desk managers to remain current on risks, business activity, exposures, material trade approvals, limits and etc. Participate in the location Risk Committee meetings to cover changes in and understanding of risk profiles and any market risk issue arising. Participate and drive deep dive and risk analysis, including cross asset risks across the trading desks and businesses. Improve risk transparency, methodologies and reports by conducting deep-dives on various basis risks, curve risks, specific structure risks etc. Coordinate with FO, MO, Finance and Technology on projects relating to FRBT, VaR, stress, risk reporting and interact extensively with technology support teams relating to methodology and infrastructure changes and improvements. Support the APAC legal entity team resiliency initiatives, which includes supporting the rest of the Asia Legal Entities in the regulatory deliverables and commitments Required Qualifications, Capabilities, And Skills Minimum Bachelor’s degree Strong knowledge of local financial markets and products, including derivatives. Strong analytical skills and highly numerate. Sound understanding of quantitative concepts relating to risk sensitivity, P&L explain, VaR and stress testing. Familiar with Market Risk Management related to local regulations. Strong knowledge on risk control processes and governance Excellent written and spoken communication skills; experienced in presenting to auditors and regulators. Deep sense of accountability and able to work independently with limited supervision. Work well under pressure with commitment to deliver under tight deadlines. Excellent interpersonal and influencing skills to drive cross functional initiatives and solve complex issues Preferred Qualifications, Capabilities, And Skills At least 8 years’ experience in financial markets, previous trading or market risk management experience preferred. Prior managerial experience preferred About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description The Treasury and Chief Investment Office (TCIO) is responsible for managing the firm's assets and liabilities. Key responsibilities include aggregating and managing interest rate risk across the firm's main lines of business. Overseeing the firm's funding and handling significant short-term cash deployment activities. Managing liquidity risk, deploying excess liquidity, and ensuring compliance with internal and regulatory liquidity requirements. Managing structural foreign exchange risk. Job Summary As a Portfolio Manager within the TCIO team, you will execute liquidity funding trades as part of our liquidity risk management activities. Your responsibilities will also include managing securities for regulatory and investment books, which involves trade booking, reporting, and coordinating with back and middle office teams regarding cash positions. Additionally, you will assist in resolving operational issues and provide market updates and ad hoc reports to support senior managers in making informed decisions about portfolio management. Job Responsibilities Responsible for daily funding and liquidity risk management for the Mumbai Branch and related entities, including local currency, USD, and other active currency nostros. Responsible for collateral and reserve management, including purchasing Government/Corporate securities for settlement and regulatory compliance. Managing positions within assigned limits, including BPV and liquidity profile. Executing funding trades such as money markets, repo/reverse repo, and FX with internal and external counterparties. Responsible for daily pricing and submission of transfer pricing rates for loans and deposits and daily P&L estimation and reporting. Preparing and reviewing liquidity-related reports, including collateral reports, stress tests, and daily market commentary. Participating in front-office projects such as balance sheet analysis, quarterly Structural Interest Rate Risk (SIRR) review, and FX quarterly write-up. Collaborating with internal functions including Funds Transfer Pricing & Liquidity Management Team, Liquidity Risk Oversight, Middle Office, Risk, Finance, and Business Management teams. Liaising with interbank counterparties and other branch stakeholders such as CIB businesses, LEC, and local compliance. Required Qualifications, Capabilities, And Skills MBA, Masters Degree in Finance, or related disciplines. Minimum of 5 years of experience in APAC regional currency and fixed income markets, funding, liquidity, and balance sheet management. Knowledge of local markets and regulatory landscape in India to support the India treasury team in funding and liquidity management of the local balance sheet. Attention to detail and understanding of different types of risk in investment activities. Strong sense of governance to ensure compliance with regulatory and internal requirements. Excellent team player with strong interpersonal and communication skills. Self-directed, highly motivated, and able to work independently. Proficiency in Microsoft Excel, PowerPoint, Bloomberg, and Reuters Eikon. Preferred Qualifications, Capabilities, And Skills Knowledge of VBA and coding is a plus. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Asset and Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities And Skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Show more Show less

Job Description This role is for you as an experienced Technology Audit professional to join the Consumer and Community banking Audit Team. The Consumer and Community banking audit team is responsible for assessing the adequacy of the control environments. This is achieved through a program of audit coverage that is performed and managed by a global team of technology auditors. Job Summary As a Technology Auditor – Consumer and Community Banking Audit Associate in our Internal Audit group, you will assess and evaluate the key technology risks and controls for business process and information systems, strengthen internal controls in a fast paced environment, communicate audit findings to management and identify opportunities for improvement in the design and effectiveness of key controls. This role will report locally into Audit Manager/Director in India, functionally to Audit Director onshore and will be based in India (Bengaluru). Job Responsibilities Lead and execute planning, scope development, and project execution for integrated and core technology audits. Conduct audit test work and prepare documentation on management’s control effectiveness in accordance with prescribed methodology. Build and maintain strong relationships with management, technology teams, and control groups like Risk Management and Compliance. Monitor key risk indicators, significant change activities and escalation of emerging technology issues to management in a timely fashion and stay up-to-date with evolving technology changes and market events impacting technology processes. Develop recommendations to enhance internal controls, improve operational efficiency, and mentor junior auditors while collaborating with cross-functional teams. Required Qualifications, Capabilities, And Skills Minimum 3 years of auditing or relevant business experience, with a Bachelor's degree in Information Systems, Software Engineering, Computer Science, or a related field. Demonstrate a strong understanding of internal control concepts and the ability to evaluate control design and effectiveness. Skilled in executing audit testing, completing documentation, and assessing technology risks and controls for business processes. Experienced in assessing and evaluating technology risks and controls for business processes (e.g., IT Automated Controls, ITGC, Interface controls & Core Technical controls, etc.). Capable of finalizing audit findings, providing opinions on control environments, and communicating results clearly both verbally and in writing. Proven ability to manage multiple projects, deliver high-quality results, and apply strong analytical and problem-solving skills to develop actionable solutions. Preferred Qualifications, Capabilities, And Skills Related professional certification such as Certified Information System Auditor, Certified Information Systems Security Professional, or Certified Internal Auditor. Knowledge of coding, data analytics and/or emerging technologies. Prior experience with Big 4 accounting firm and/or internal audit department in financial services industry. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. The Audit department provides independent assessments to evaluate, test and report on the adequacy and effectiveness of our governance, risk management and internal controls. The team’s priorities are focused on strong governance, transparency, strategic engagement, and fostering a diverse and inclusive culture that develops our talent. Show more Show less

Job Description When you mentor and advise multiple technical teams and move financial technologies forward, it’s a big challenge with big impact. You were made for this. As a Senior Manager of Software Engineering at JPMorgan Chase within the Commercial Cards, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities. Job Responsibilities Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures Ensures successful collaboration across teams and stakeholders Identifies and mitigates issues to execute a book of work while escalating issues as necessary Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise Extensive experience in full-stack development experience- Java/ J2EE, React (Front end), Spring Boot (Back end) along with AWS/Azure/GCP. In-depth knowledge of building and supporting Payments/ Processing. Experience leading teams of technologists Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives Experience with hiring, developing, and recognizing talent Practical cloud native experience Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines Preferred Qualifications, Capabilities, And Skills Experience working at code level ABOUT US Show more Show less

Job Description Are you ready to make a significant impact in the world of property management? At JPMorgan Chase, we believe in creating a place where you belong, and your journey starts with us. As a GRE Property Manager, you'll play a crucial role in enhancing the value of our property portfolio through strategic asset and property management practices in the vibrant city of Bengaluru. Job Summary As a Vice President within the Global Real Estate team, you'll oversee daily operations, ensuring our properties meet JPMorgan Chase's high standards and compliance requirements. Collaborate with various support partners to maintain a safe and healthy environment for our staff and clients. Your proactive approach will keep our properties in top condition, while your commitment to sustainability will drive energy management goals. Job Responsibilities Oversee daily property management operations, ensuring alignment with JPMorgan Chase standards and compliance requirements. Collaborate with security, Resiliency , technology, and support partners to maintain a safe and healthy environment for our employees and service partners Implement sustainability initiatives, focusing on renewable energy, waste management, and efficient systems. Manage lease renewals and coordinate with landlords and functional teams to support the real estate strategy for Bengaluru. Oversee vendor management, ensuring service delivery meets KPIs and compliance with local laws. Guide financial management, including budgeting, forecasting, and adherence to financial controls. Lead capital projects and collaborate on new developments, ensuring successful execution and delivery. Oversee fire, life safety, and environmental health programs. Engage with key stakeholders to enhance workplace experience. Required Qualifications, Capabilities, And Skills Bachelor's degree in Engineering or Hotel Management. 15+ years of experience in real estate property operations, preferably within multinational financial institutions. Strong results orientation with a focus on meeting deadlines, financial targets, and project goals. Excellent customer service, interpersonal, organizational, and administrative management skills. Ability to manage complex and changing priorities across a diverse property portfolio. Strategic and holistic thinking regarding business units' unique real estate needs. Proven ability to attract and retain staff, fostering a team atmosphere that encourages discussion and creative thinking. Preferred Qualifications, Capabilities, And Skills Experience in managing real estate operations within multinational financial institutions. Familiarity with innovative real estate service delivery methods to enhance customer satisfaction. Strong ability to communicate complex ideas clearly and deliver well-organized presentations. Proven track record of setting measurable expectations and holding vendors and partners accountable to high standards. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Show more Show less

Job Description Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President within the Design and Customer Experience team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience. Job Responsibilities Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience Preferred Qualifications, Capabilities, And Skills Examples of recent work/portfolio for it to be presented ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction. As a Content Design Senior Associate within the Design and Customer Experience team, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality. Job Responsibilities Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences Required Qualifications, Capabilities, And Skills 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms Experience in creating content architectures, storytelling, and clear and concise writing Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement Proficient technical literacy in content platforms and understanding their impact on user experience Adaptive learner in new financial services products and offerings Preferred Qualifications, Capabilities, And Skills Examples of recent work/portfolio for them to be presented ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution. As an Agility Lead in [Insert LOB and/or Sub LOB], you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance. As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function. Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities. Job Responsibilities Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context Preferred Qualifications, Capabilities, And Skills Formal training on Agile coaching, such as recognized coaching certifications ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Join us for an exciting opportunity to advance your career as a Quant Analyst Associate, driving impactful business insights. As a Quant Analytics Associate within the Data and Analytics team, you will collaborate with cross-functional teams to deliver timely insights that enhance customer engagement and business performance. You will nurture a culture of continuous experimentation and innovation. Job Responsibilities Synthesize large data from various sources to derive actionable insights for business functions. Solve business problems through fact-based and scientific analytics. Define metrics, evaluate results, and draw business insights. Evaluate and implement new tools for data collection, analysis, and reporting. Present key findings and recommendations to senior stakeholders to enable decision-making. Required Qualifications, Capabilities, And Skills Bachelor's degree in statistics, business analytics, finance, economics, mathematics, or engineering. 4+ years of analytics experience in a financial services firm or consulting firm supporting financial firms. Proficiency in data querying (Snowflake SQL/Python), Alteryx, and Tableau. Ability to navigate loosely defined business problems independently. Deliver persuasive presentations using data-driven storytelling techniques. Preferred Qualifications, Capabilities, And Skills Strong grasp of big data disciplines, AWS, Agile (scrum) methodologies, and new technologies. Effective communication with senior leaders to enable collaboration and decision-making. Flexibility, adaptability, and ability to manage and deliver in a fast-paced environment. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers. Show more Show less

Job Description Credit Support Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Credit Support Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning of our banking office. Join us to make a significant impact and gain valuable exposure in the financial industry Job Summary As a Credit Support Manager - Associate in our Loans group, you will oversee daily team activities to ensure compliance with Service Level Agreements (SLAs). Your responsibilities will include supervising processes such as Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to develop your skills in managing Nostro & Past Due Reconciliation while making a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution. Supervise processes including Deal Closing, Drawdowns, Rollovers, and more. Ensure adherence to QUALITY & QUANTITY SLAs with a robust workflow model. Serve as the SME, handling complex queries and routing them to onshore teams if needed. Implement a Knowledge Management model with SOP maintenance and training. Drive 100% compliance with Process Policies, Guidelines, and Controls. Motivate and support team members to achieve their goals and identify high-potential employees. Identify alternatives and options for addressing issues and exploring scenarios. Collaborate effectively with colleagues, leveraging diverse skills to achieve goals. Identify training needs for process and soft skills to enhance performance. Ensure team depth with trained backups for critical work queues. Required Qualifications, Skills And Capabilities Hold a bachelor's degree with at least 10 years of relevant Credit Support experience in syndicated loans or the financial industry. Possess knowledge of loan systems like Loan IQ. Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive projects effectively, showcasing strong people, performance, and escalation management skills. Preferred Qualifications, Skills And Capabilities Influence and lead conversations effectively with stakeholders. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management. Cultivate strong interpersonal and communication skills for domain learning. Apply analytical thinking and problem-solving skills to challenges. Understand product lifecycle and area product management. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Asset and Wealth management, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job Responsibilities Develop and maintain robust backend services using Java, with a focus on scalability and performance. Design and implement scalable microservices-based solutions. Collaborate with product managers, designers, and other developers to define and implement innovative solutions for product direction and backend architecture. Conduct code reviews and provide constructive feedback to team members. Optimize applications for maximum performance and scalability. Stay up-to-date with emerging technologies and best practices in backend development. Ensure the security and integrity of backend services and data. Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 2+ years applied experience Strong proficiency in Java and experience with backend frameworks (e.g., Spring Boot). Experience with microservices architecture and RESTful APIs. Proficiency in AWS environments and cloud-based solutions. Ability to understand business requirements and translate them into technical requirements. A knack for benchmarking and optimization. Familiarity with code versioning tools such as Git. Strong problem-solving skills and ability to work independently. Ability to collaborate effectively with business stakeholders, product owners, and platform teams. Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Client Tax Associate II in the Indirect Tax Operations team, you will play a key role in gathering tax requirements, assessing potential business impacts, and offering guidance and support to business areas affected by regulatory change. You should be a motivated, fast learner with strong business analytical background, ready to work independently and grow your expertise in a dynamic environment. Job Responsibilities Work closely with Corporate Tax SMEs and external tax consultants to gather requirements, identify impacted business scope and transactions as part of a global E-Invoicing programme. Identify in-scope billing systems, capture key business metrics and document billing system functionality Develop and maintain up-to-date documentation related to tax requirements, billing systems, processes, and procedures, ensuring accessibility for all stakeholders. Conduct due diligence to evaluate billing system and invoice compatibility with tax requirements, identifying potential risks and compliance issues. Conduct training sessions and provide ongoing guidance to business lines on new e-invoicing tax requirements, compliance processes, and any changes to e-invoicing tax regulations. Support the communication of tax and functional guidance to business lines in partnership with Corporate Tax SMEs. Provide support and training to the PMO team, assisting development of technical knowledge, project planning and preparation of project working group materials. Maintain project documentation and prepare updates and reports for senior management and stakeholders, as required. Identify and mitigate potential risks, monitor risks, and escalate issues as needed. Monitor e-invoicing regulatory changes and share insightful reports and analyses with the project team. Partner with tax technology teams to ensure system builds are compliant with tax requirements. Required Qualifications, Skills And Capabilities Project Management: Demonstrated ability to plan, execute, and oversee projects, ensuring they are completed on time and within scope. Communication: Excellent verbal and written communication skills, capable of conveying complex information clearly to various stakeholders. Collaboration: Proven ability to work effectively with cross-functional teams, including line of business product, operations and technology. Analytical Skills: Strong ability to assess and document business requirements, evaluate systems, and identify compliance risks. Attention to Detail: High level of accuracy in documentation, risk identification, and regulatory adherence. Controls Mindset: A focus on identifying risks, implementing preventative measures, and ensuring adherence to compliance standards. Problem-Solving: Ability to analyse complex regulatory requirements and provide practical, business-aligned recommendations. Adaptability: Ability to stay updated on regulatory changes and apply them to ongoing and future projects. Technical Proficiency: Proficiency in Microsoft Excel and PowerPoint, with experience in using business intelligence tools for data analysis and reporting. Preferred Qualifications, Skills, And Capabilities At least 5 years indirect tax project management experience within either a ”Big 4” or in-house tax function of a financial institution possessing a professional qualification or CA/CPA background. Understanding of UK and/or EU VAT/APAC indirect tax principles in line with e-invoicing requirements. Familiarity with billing system architecture and their functionality in relation to tax compliance Experience working with indirect taxes, such as VAT, and familiarity with international e-invoicing regulations and compliance requirements. Ability to understand and hands-on design processes and controls to manage compliance obligations and risks associated with large volumes of complex data. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Join our team as a Solutions Analyst II and be at the forefront of driving technical innovation and strategic business solutions. Your role will be key to transforming complex challenges into efficient, tailored solutions, fostering both personal and professional growth. As a Solutions Analyst II in Commercial & Investment Bank, you will play a pivotal role in bridging the gap between product owners, business, operations, and software developers by leveraging your technical and analytical reasoning skills. You’ll elicit and document business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will be crucial in ambiguous situations and in effectively handling dependencies. Your strong foundation in data analytics will be instrumental in developing innovative architecture designs and operating systems. Excellent verbal and written communication skills will ensure clear and compelling exchanges with diverse stakeholders, fostering collaboration and driving the success of the company's projects and programs. Job Responsibilities Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques Collaborate with cross-functional teams to provide input on architecture designs and operating systems, ensuring alignment with business strategy and technical solutions Assist in managing project dependencies and change control by demonstrating adaptability and leading through change in a fast-paced environment Promote continuous improvement initiatives by identifying opportunities for process enhancements and applying knowledge of principles and practices within the Solutions Analysis field Guide the work of others, ensuring timely completion and adherence to established principles and practices Required Qualifications, Capabilities, And Skills 2+ years of experience or equivalent expertise in solutions analysis, with a focus on eliciting and documenting business and data flow requirements Demonstrated proficiency in data fluency, including experience with data extraction, interpretation, and making data-informed decisions Developing technical fluency in relevant platforms, software tools, and technologies, with a curiosity to continuously expand technical knowledge Experience in data visualization and analytics, including understanding of vendor products and managing vendor relations. Financial Technology experience is a must. Strong written communication skills, with a proven ability to effectively translate complex information for diverse stakeholder audiences Experience as Business Analyst, Product Owner or Product Manager. Preferred Qualifications, Capabilities, And Skills The following domain experience is preferred : Banking Payment Domain (Clearing, Faster Payment, P2P payments etc.), Mobile Payment Domain (Wallet Payment, Payment through Partner or Gateway) About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less