Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As an Analytics Solutions Analyst within our Finance team, you will be responsible for defining, refining, and achieving set goals for our firm. You will be a part of the Commercial Banking Global Finance and Business Management organization, where you will assist with the development of data and management reporting for regulatory operations. Your role will involve understanding core business processes, developing metrics and management reports, and providing decision support through ad hoc reporting and data analytics. You will have the opportunity to contribute to high-impact initiatives that enhance profitability and efficiency across the Commercial Banking organization. Your responsibilities will also include assisting the business in the ongoing development and maintenance of Business Intelligence tools, data management, data analytics, and reporting and analysis. Job Responsibilities Define, monitor, and report key managements metrics around the health of an operations program Manage a high-volume and high-complexity reporting & dashboarding book of work, leveraging rigorous project management discipline Partner with senior leaders in advancing the business analysis and reporting agenda, focused on insights delivery in areas around operational efficiency, cost modeling, capacity planning, quality enhancements, etc. Define, design, and drive high priority strategic initiatives with senior level visibility in areas above – ranging from delivering business initiatives to engineering enabling capabilities Develop a deep understanding of systems and processes in order to extract insights from existing data while identifying and recommending IT enhancements to improve data quality Develop strong partnerships with IT application owners and data management teams to align on a roadmap for continual improvement while providing support around in-flight projects Required Qualifications, Capabilities And Skills Need hands on experience with Programming languages: SQL, Python/R Data visualization tool: Qlik Sense Tableau Analytical tools, e.g., Alteryx Ability to understand business problems/processes and design solutions/methodologies that are rooted in data Ability to design and execute repeatable and scalable data solutions (extraction / mining / modeling / visualization) Effectively communicate insights/recommendations (verbal and written) Team player with a demonstrated strong work ethic. Preferred Qualifications, Capabilities, And Skills Knowledge of Distributed file systems, e.g., Hadoop, Hive. Jira & MS Office is plus Minimum 3 years of experience, preferably in financial services or commercial banking Graduate/Post Graduate preferably with Computer/Finance/Statistics as core areas About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As an Analytics Solutions Analyst within our Finance team, you will be tasked with defining, refining, and achieving set objectives for our firm daily. You will become an integral part of the Commercial Banking Global Finance and Business Management organization, where your responsibilities will include assisting in the development of data and management reports for regulatory operations. This role provides you with the opportunity to familiarize yourself with core business processes, develop metrics and management reports, and offer decision support through ad hoc reporting and data analytics. You will have the chance to contribute to high-impact initiatives that enhance profitability and efficiency across the Commercial Banking organization. Your key role will involve the ongoing development and maintenance of Business Intelligence tools, data management, data analytics, and reporting and analysis. Job Responsibilities Define, monitor, and report key managements metrics around the health of an operations program Manage a high-volume and high-complexity reporting & dashboarding book of work, leveraging rigorous project management discipline Partner with senior leaders in advancing the business analysis and reporting agenda, focused on insights delivery in areas around operational efficiency, cost modeling, capacity planning, quality enhancements, etc. Define, design, and drive high priority strategic initiatives with senior level visibility in areas above – ranging from delivering business initiatives to engineering enabling capabilities Develop a deep understanding of systems and processes in order to extract insights from existing data while identifying and recommending IT enhancements to improve data quality Develop strong partnerships with IT application owners and data management teams to align on a roadmap for continual improvement while providing support around in-flight projects Required Qualifications, Capabilities And Skills Need hands on experience with Programming languages: SQL, Python/R Data visualization tool: Qlik Sense Tableau Analytical tools, e.g., Alteryx Ability to understand business problems/processes and design solutions/methodologies that are rooted in data Ability to design and execute repeatable and scalable data solutions (extraction / mining / modeling / visualization) Effectively communicate insights/recommendations (verbal and written) Team player with a demonstrated strong work ethic. Preferred Qualifications, Capabilities, And Skills Knowledge of Distributed file systems, e.g., Hadoop, Hive. Jira & MS Office is plus Minimum 3 years of experience, preferably in financial services or commercial banking Graduate/Post Graduate preferably with Computer/Finance/Statistics as core areas About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a KYC Operations Analyst within our client-facing teams, you will be tasked with ensuring all client KYC records adhere to regulatory standards. Your responsibilities will include validating all documentation involved in the operational KYC activities for new clients and managing the periodic renewal process for all clients, ensuring a high-quality product. You will also oversee the collection and verification of data, ensuring all KYC records are accurate and complete before the final review by the client-facing team. Staying current with all regulatory changes and requirements around client KYC, Suitability, and Documentation is a key expectation in this role. This position provides the opportunity to work closely with the Lines of Business (LOBs) to implement and operate a sustainable and scalable operational process supporting clients throughout the KYC lifecycle. Job Responsibilities Understand and implement KYC standards, guidelines, policies, and procedures. Handle and maintain confidential client documentation. Collect and verify confidential client data via publicly available and internal sources. Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD). Review client data/processes to meet firm-wide quality standards. Interpret alerts and communicate to management when applicable. Engage with Middle Office and be part of KYC/AML interactions to complete the case as per the timeline. Comprehend the KYC risk factors and draft the overall risk summary for the client. Required Qualifications, Skills And Capabilities Bachelor’s Degree or Graduate Degree. Knowledge of KYC is essential with Minimum 4 years experience (Audit, Control, Risk, AML, and Research may also be areas of experience) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with great customer engagement skills Experience in adhering to controls and compliance standards Self-starter with high levels of commitment & motivation to work with data, fix issues and achieve success in a team environment ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description You are a natural leader. You do what’s right for customers and colleagues and you inspire others to do the same. Join our dynamic team and make a meaningful impact by leading your team to create great customer experiences that cultivate long-lasting relationships. Job Summary As a Fraud Supervisor in our dynamic team, you will manage team members who are proactive, adaptable, positive, and accountable. You will have the opportunity to create great customer experiences that cultivate long-lasting relationships. You will lead by example, inspire your team, and handle challenging situations by offering customers alternative solutions and enhanced products. This role requires you to operate with urgency, meet deadlines, and be willing to work in an environment that requires phone-based customer interaction Job Responsibilities We're looking for individuals with a passion for managing a team and the following skills: Develop and lead team of Specialists Lead by example and coach on key behaviors to drive results Handle performance management Select and retain talent Identify ways to support inclusion and diversity Manage team performance, leading by example and coaching on key behaviors to Motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards Resolve employee and escalated customer problems and inquires Operates with urgency and meet deadlines Required Qualifications, Skills And Capabilities Minimum of two years management experience as a Team Leader on papers Must be willing to work in an environment that requires phone-based customer interaction Experience with multiple browsers, multiple tabs, window navigation and instant messenger tools Fluency in Windows Operating Systems and Microsoft Office tools Ability to delegate tasks, Conflict resolution skills, Prioritize diverse workloads Participates in execution of strategy Specialized functional or technical knowledge that allows for independent thought and action on important department activities Required to abide by all applicable regulatory and department practices and procedures Drive risk and control initiatives Preferred Qualifications, Skills And Capabilities Advanced proficiency with computer functions with MS Office Suite strongly preferred High School Diploma or equivalent required, Bachelor’s degree preferred Communicate both verbally and written Ability to influence internal and external business partners Relationship management Work schedules vary and could include a schedule that includes working in the evening and on the weekend. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description We are reimagining the future of work at JPMorgan Chase and building digital products that fundamentally change the way our employees interact with the firm. From engaging with content and building community, to accessing essential services, information, and tools – we are redefining what it means to work in the modern workplace. Our employee digital products are at the center of every employee’s day and we’re expanding our team focused on the digital employee experience. Job Summary As an Associate Digital Analytics within the Employee Experience team, you will play a key role in supporting the development and execution of data strategies that align with product development initiatives. Reporting to the Head of Employee Experience Analytics, this individual assists in analyzing data, supporting digital data collection frameworks, generating insights, and creating data visualizations to enhance product insights and employee experience across platforms. Job Responsibilities Assist in crafting and presenting data-driven stories that integrate both digital and offline data sources to support product development and strategic decisions, ensuring stakeholders understand the impact of data on product performance. Contribute to the development of product insights for various audiences, leveraging both digital and offline data to provide a comprehensive view of product performance and user behavior. Support the optimization and implementation of analytics frameworks that encompass both digital and offline data collection, using tag management systems and other relevant tools to improve data accuracy and functionality. Collaborate with the engineering team to translate business goals into technical specifications, ensuring alignment with digital product strategies and operational needs, while considering the integration of offline data sources. Work closely with Digital Product Owners on product roadmap feature scoping and enhancements to ensure data-driven decisions shape user experience and product functionality, incorporating insights from both digital and offline data. Assist in documenting product requirements, defining acceptance criteria, and ensuring that technical implementation aligns with business objectives through data governance and hygiene practices, including the management of offline data sources. Facilitate collaboration among different business units to ensure that new features integrate well with existing systems and support the overall digital strategy, while also considering the impact of offline data. Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise in analytics, with a focus on synthesizing and integrating both digital and offline data sources to derive insights. Proficient in using a variety of data analytics tools and platforms to collect, analyze, and report on data, with an emphasis on integrating diverse data sets to form a cohesive narrative. Experience with tag management systems and other data collection frameworks to ensure accurate and comprehensive data capture from multiple sources, both digital and offline. Familiarity with journey analytics tools that combine digital and non-digital data to understand the complete user journey is a plus. Basic knowledge of Virtual Assistants and measurement strategies to assess VA performance, with an understanding of how offline interactions can impact overall performance. Demonstrable skills in SQL, R, Python, or similar tools for data analysis, critical for joining and analyzing diverse data sets to drive insights and optimize product strategies. Strong communication skills, capable of transforming complex and varied data into insights; this role involves more than reporting – it’s about weaving together data from multiple sources into narratives that support strategic decisions. Preferred Qualifications, Capabilities, And Skills Experience in product analytics within a technologically sophisticated environment, demonstrating the ability to support analytics teams and contribute to product strategies. Knowledge in creating and managing insightful, actionable dashboards and reports using business intelligence tools, enhancing decision-making and performance monitoring. Good organization skills, capable of handling multiple concurrent projects in a dynamic setting, and contributing to teams achieving digital excellence. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description Introductory Marketing Language Customer Resolution Services (CRS) is a Business unit within the Centralized Transaction Operations, Service and Resolution organization and part of the larger Consumer and Community Banking (CCB) group. CRS is responsible for researching and resolving requests for both image and paper-based exceptions resulting from the forward collection. Job Summary As a Global Operations Specialist within the Customer Resolution Services (CRS) team, you will be responsible for researching and resolving customer claims, processing debit/credit adjustments, and providing high-quality service to customers, internal departments, and other financial institutions. You will need to evaluate and analyze data from multiple sources in a fast-paced environment, and communicate effectively with various stakeholders. Your strong analytical and decision-making skills will help the bank avoid losses and enhance the customer experience. You will also be expected to actively participate in team activities and complete assigned trainings on time. This role requires a graduate in commerce or a related field with 3-4 years of banking experience, strong MS Office skills, and excellent client focus and customer care working practices. Job Responsibilities Conduct research and process debit/credit adjustments by liaising with clearing partners, including branches and other financial institutions. Deliver high-quality service for research requests from customers, internal departments, and other financial institutions. Evaluate and analyze data from various sources in a dynamic environment. Identify and escalate issues promptly. Track the age of requests, which may involve contacting bankers and providing updates as requested by requestors or management. Investigate and report suspicious transactions by conducting thorough research on customer accounts and verifying transactions. Adhere to banking guidelines set by the Federal Government. Analyze cases and apply resolution methods according to SOP guidelines. Refer and transfer complex issues or inquiries to subject matter experts and team leaders. Improve customer experience by achieving customer impact accuracy levels and reducing case resolution turnaround time. Maintain processing discipline by meeting non-customer impact accuracy levels and responding to escalations urgently. Required Qualifications, Capabilities And Skills Exhaustive knowledge in CRS Graduate with minimum 3 year of banking experience Expert in the process/business knowledge Adaptability to change Excellent Client focus and Customer care working practices Attention to detail Problem solving Ability to work as a team Knowledge on Business processes and procedures Strong time management skills required to work on BAU & other initiatives Flexible attitude towards working hours due to the demands of the working place About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description Job Summary: As a Senior Team Member in Alternative Fund Services - Transfer Agency, you will process investor transactions and maintain investor registers. You will collaborate with global teams to ensure compliance with JPMorgan's Risk Management policies. Your role is crucial in producing accurate reports and driving strategic initiatives. Job Responsibilities Process trades and investor transactions. Partner within TA Ops and AIS teams. Maintain high standards for quality assurance. Produce client and investor reporting. Collaborate with leadership teams. Follow established processes and procedures. Modify processes to improve accuracy. Identify and action priority items. Escalate issues as necessary. Resolve aged items relentlessly. Ensure team is 'Always Audit Ready'. Required Qualifications, Capabilities, And Skills Hold a Bachelor's degree. Demonstrate extensive knowledge of Microsoft Office. Have up to 2 years' experience in Financial Services. Exhibit proficiency in Excel functions like VLOOKUP. Communicate effectively orally and in writing. Work independently with strong follow-through. Understand alternative funds operations. Preferred Qualifications, Capabilities, And Skills Be a proactive team player. Solve problems with a positive attitude. Work precisely in fast-paced environments. Exhibit strong oral and written communication. Collaborate effectively with global teams. Drive strategic initiatives. Maintain audit readiness at all times. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description Join our ACES Operations team to make a difference in customer satisfaction at JPMorgan Chase. You'll play a vital role in resolving ATM-related claims, ensuring accuracy and efficiency. Be part of a dynamic team that values innovation and customer service excellence. Job Summary As an ATM Claims Specialist within the ACES Operations team, you will enhance customer experience by resolving ATM-related claims. You will manage exceptions, discrepancies, and fraud mitigation for ATM transactions. Your role involves ensuring accuracy and timely resolution of customer issues. Job Responsibilities Ensure understanding of Standard Operating Procedures. Analyze cases and apply resolution methods per SOP guidelines. Manage case inventory and aging as per guidelines. Refer complex issues to Subject Matter Experts. Enhance customer experience by improving accuracy. Ensure processing discipline and respond to escalations. Participate in PMR, Q-board, and team huddles. Identify areas for process improvement. Complete assigned trainings on time. Review and resolve ATM deposit exceptions. Mitigate ATM deposit fraud and notify customers. Required Qualifications, Capabilities, And Skills Demonstrate basic accounting knowledge. Communicate effectively both orally and in writing. Adapt to change and new processes. Pay attention to detail in all tasks. Work collaboratively as part of a team. Analyze and resolve customer claims efficiently. Manage case inventory with precision. Preferred Qualifications, Capabilities, And Skills Graduate in Commerce or any stream with 0-2 years of experience. Understand ATM transaction processes. Enhance customer experience through resolution. Participate actively in team activities. Identify process improvement opportunities. Respond to escalations with urgency. Complete trainings promptly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description Join J.P. Morgan, a global leader in financial services, where we provide strategic advice and products to prominent corporations, governments, and team members. Our approach to serving clients is first-class, aiming to build trusted, long-term partnerships to help achieve their business objectives. We value diversity and inclusion, ensuring equal opportunities for all, regardless of race, religion, gender, age, or disability. As part of the Client Operations team, the KYC Audit & Exam team focuses on regulatory, external, and internal audits relating to AML/KYC activities across the EMEA region. As a KYC Audit & Exam Team Associate within the Client Operations team at J.P. Morgan, you will be at the forefront of mitigating regulatory, financial, and operational risks. You will have the opportunity to engage in a range of specialist areas including AML/KYC, Regulatory engagements, and Internal audits. Your role will be pivotal in developing an appropriate risk culture across the Client Onboarding team and key partners. This role requires a proactive approach to issue management, strong analytical skills, and the ability to maintain strong working relationships with key stakeholders. We value your enthusiasm, self-motivation, and your ability to work effectively under pressure. Job Responsibilities Partake in engagements across a range of specialist areas including AML/KYC, Regulatory engagements, Internal audits and Issue management. Assist in mitigating and escalating all risks (operational, reputational, financial, regulatory etc.) that may impact on EMEA Client Onboarding. Assist in developing an appropriate risk culture across the Client Onboarding team and key partners. Assist in issue management through proactive management of Action Plans including analysis of solutions, plan proposal, oversight of plan tasks, validation, manage chain of approvals and closure. Maintain strong working relationships with key business stakeholders, Compliance, Control Management, Business Management, Product & Platform and Technology on fulfilling responsibilities of the risk team in EMEA. Required Qualifications, Capabilities And Skills Bachelor’s degree or equivalent experience required. Experience in the financial services industry, with demonstrated knowledge of AML/KYC and Economic Sanctions. Background in controls, audit, operational risk, legal or compliance Proven track record of consistent delivery in a fast paced environment. Strong analytical and organizational skills, with a problem-solver mindset. Enthusiastic, self-motivated, effective under pressure and with a strong sense of ownership and accountability. Excellent communication skills, with the ability to present complex issues to key stakeholders. Ability to work effectively in a team environment and to adapt to a rapidly changing environment. Excellent working knowledge of MS Excel (pivot tables, v-lookups, etc.), PowerPoint, Word and Visio. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As an Analytics Solutions Analyst within our Finance team, you will be responsible for defining, refining, and achieving set objectives for our firm. As a part of the Commercial Banking Global Finance and Business Management organization, you will contribute to the data and management reporting development agenda for regulatory operations. In this role, you will gain knowledge of core business processes, develop metrics/management reporting, and provide decision support through ad hoc reporting and data analytics. You will have the chance to contribute to high-impact initiatives that enhance profitability and efficiency across the Commercial Banking division. Your tasks will include assisting the business in the ongoing development and maintenance of Business Intelligence tools, data management, data analytics, and reporting & analysis. Job Responsibilities Define, monitor, and report key managements metrics around the health of an operations program Manage a high-volume and high-complexity reporting & dashboarding book of work, leveraging rigorous project management discipline Partner with senior leaders in advancing the business analysis and reporting agenda, focused on insights delivery in areas around operational efficiency, cost modeling, capacity planning, quality enhancements, etc. Define, design, and drive high priority strategic initiatives with senior level visibility in areas above – ranging from delivering business initiatives to engineering enabling capabilities Develop a deep understanding of systems and processes in order to extract insights from existing data while identifying and recommending IT enhancements to improve data quality Develop strong partnerships with IT application owners and data management teams to align on a roadmap for continual improvement while providing support around in-flight projects Required Qualifications, Capabilities And Skills Need hands on experience with Programming languages: SQL, Python/R Data visualization tool: Qlik Sense Tableau Analytical tools, e.g., Alteryx Ability to understand business problems/processes and design solutions/methodologies that are rooted in data Ability to design and execute repeatable and scalable data solutions (extraction / mining / modeling / visualization) Effectively communicate insights/recommendations (verbal and written) Team player with a demonstrated strong work ethic. Preferred Qualifications, Capabilities, And Skills Knowledge of Distributed file systems, e.g., Hadoop, Hive. Jira & MS Office is plus Minimum 3 years of experience, preferably in financial services or commercial banking Graduate/Post Graduate preferably with Computer/Finance/Statistics as core areas About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description You are a strategic thinker passionate about driving solutions in Financial analysis. You have found the right team. As a Planning & Analysis Analyst in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be primarily responsible for leading and coordinating the budgeting and forecasting process, including the short- and long-term projection of earnings and capital over varying economic scenarios. You will be operating in close cooperation with firmwide groups in each line of business to prepare management reports and presentations for the Operating Committee and the Board of Directors. Job Responsibilities Serve as a liaison between Firm-wide P&A, lines of business, Functional Finance teams, and other support teams to deliver impactful reporting, planning, and insightful analyses. Produce presentations, analyses, and supporting materials for key internal clients, including senior management; participate in and support ad-hoc special projects and requests as needed. Develop, consolidate, and present insightful and robust qualitative and quantitative financial analyses, including annual budgets and quarterly/monthly forecast variances. Create, maintain, and review financial models and analyses, both recurring and ad-hoc. Conduct "deep dive" analyses on key issues impacting clients to determine root causes and propose solutions. Collaborate with business partners across P&A, lines of business, and the firm to ensure the timely, accurate, and effective delivery of recurring and ad-hoc initiatives. Build and maintain strong relationships with key business stakeholders, including firm-wide, Functional Finance, and lines of business teams. Required Qualifications, Capabilities, And Skills Self-starter who is able to work in a fast paced, results driven environment BA/BS in Finance, Economics, Accounting Excellent organizational, management, and both verbal and written communication skills Strong quantitative, analytical, and problem solving skills Strong technical and analytical skills, including Excel, PowerPoint, Essbase, Visual Basic and macros Ability to navigate multiple data sets and synthesize into cohesive presentation and recommendations Detail oriented with the ability to work well under pressure, handling multiple projects and initiatives simultaneously Team oriented, inquisitive, critical thinker who anticipates questions from internal clients and senior management Ability to build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically Preferred Qualifications, Capabilities, And Skills (CFA, CPA, MBA a plus) ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Product Delivery team to partner with the Business. As a Project Management Associate within JPMorgan Chase, you play a crucial role in improving and streamlining the delivery of our products to customers. You are instrumental in devising solutions and efficiencies that facilitate an exceptional customer experience in a timely and orderly manner. Job Responsibilities Experience managing end-to-end project lifecycles including scope, schedule, budget, risk and stakeholder communication Strong knowledge of project management methodologies, (Agile, waterfall or hybrid) with hands-on experience leading complex projects/ programs across product, technology or operations, ensuring alignment with firm/department strategy and delivering on-time within budget Experience building and Scaling project management functions, implementing governance framework, optimizing cross-functional execution across distributed teams such as Tech, product and business management Support the product vision, goals and objectives in order to maximize the business value of the investment Partner with Operations and Technology and drive teams toward robust set of delivery milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in product development lifecycle. Demonstrate governance by ensuring that workstreams and initiatives are tracked and actively managed, KPI’s are agreed, measured and tracked, deliverables are properly prioritized and sequenced, risks are addressed and status measured, and deliveries are successful. Develop clear documentation of the scope, business requirements, use cases, workflows, and other materials as needed to support UX research, design and development Partner with the Testing Center of Excellence to drive the testing efforts for the Initiatives and the incremental Product Releases Develop and maintain deep relationships with delivery partners across including senior leaders in the Business, Technology, Design, Operations, and control functions across lines of business. Embody true “customer-obsession” in identifying and leveraging user data, industry trends, and varying forms of user feedback to shape our design and roadmap. Required Qualifications, Capabilities And Skills Minimum 8 years of experience in product management or program management assisting in strategic or transformational change Bachelor Degree or equivalent experience required Relevant experience in Wealth Management, Asset Management, Digital Banking, or a closely related business required. Experience managing Product Delivery/ Program Management across multiple workstreams with varying timelines, priorities and complexities. Demonstrated ability to work with Technology Teams from a Program Management role Proven ability to execute via successful internal partnerships with other organizations – with the ability to influence people at all levels across a broad variety of job functions. Preferred Qualifications, Capabilities And Skills Strong understanding of different development methodologies (e.g., Agile, Waterfall, etc.). Certifications in Project Management would be preferred (PMP, PMI-ACP, CSM etc.) Proficient with JIRA, Visio and MS Office Tools (Excel & Powerpoint) Strong Executive presence, with ability to influence senior stakeholders, manager risk at the project portfolio level and drive accountability in a matrixed environment Excellent communication and organizational skills with proven ability to manage multiple concurrent projects and drive timely delivery About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description The KYC Audit & Exam team is part of the wider Client Operations team, with a particular focus on regulatory, external and internal audit and exams relating to AML/KYC activities across the EMEA region. As an Audit & Exams Vice President in the Client Operations team, you will lead exams in relation to KYC, AML and Regulatory risk. You will partner closely with key Business and Operations teams, Compliance, Internal Audit, External Regulators, and Senior Management to proactively mitigate risk. In this role, you will leverage your strong stakeholder management experience and ability to influence at senior levels. Your deep understanding of the Regulatory and Audit environment in Financial Services will be key to your success. Job Responsibilities Lead engagements across a range of specialist areas including AML/KYC, Regulatory engagements, Internal audits and Issue management. Develop oversight, mitigation and escalation of all risk (operational, reputational, financial, regulatory etc.) that may impact on EMEA Client Onboarding. Assist in developing an appropriate risk culture across the Client Onboarding team and key partners. Assist in issue management through proactive management of Action Plans including analysis of solutions, plan proposal, oversight of plan tasks, validation, manage chain of approvals and closure. Maintain strong working relationships with key business stakeholders, Compliance, Control Management, Business Management, Product & Platform and Technology on fulfilling responsibilities of the risk team in EMEA. Required Qualifications, Capabilities And Skills A Bachelor's degree or equivalent experience is required, along with experience in the financial services industry, demonstrating knowledge of AML/KYC and Economic Sanctions. Candidates should be enthusiastic, self-motivated, effective under pressure, and possess a strong sense of ownership and accountability, with excellent communication skills to present complex issues to key stakeholders. Proficiency in MS Excel (pivot tables, v-lookups, etc.), PowerPoint, Word, and Visio is essential, with knowledge of Alteryx, and fluency in English. Preferred Qualifications, Capabilities And Skills A background in controls, audit, operational risk, legal, or compliance is preferred, with a proven track record of consistent delivery in a fast-paced environment and strong analytical and organizational skills. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description You are a strategic thinker passionate about driving solutions. You have found the right team. As a Team Leader within our Client Account Service Team, you will be primarily responsible for custody account opening, maintenance and closure of the custody accounts for our clients. You will ensure high quality and timely completion of all client requests and assist in end to end operations review. This role will require you to perform through checks and pay key attention to details. You will be interacting with multiple stakeholders internally and externally. Job Responsibilities Leverage five years of experience in the financial services domain, with a focus on custody, KYC, and markets space. Communicate effectively in both written and oral forms to engage with multiple stakeholders in day-to-day business. Utilize basic Microsoft tools with hands-on usage experience. Manage and safeguard confidential client information and documentation. Identify and address risk factors with a demonstrated ability to comprehend them. Adapt and flexibly work during North America hours. Required Qualifications, Capabilities And Skills Bachelor’s Degree and/or Graduate Degree Knowledge of Custody is essential with at least 5 years experience in custody or KYC domain) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with strong customer service skills (e.g. oral and written communication skills) Ability to multi-task and meet deadlines against a high volume work schedule About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description Introductory Marketing Language: Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Client Data Specialist within JPMorgan Chase, you will be responsible for supporting client-facing teams in ensuring all client KYC records adhere to regulatory standards and are updated in a timely manner. Your role will involve assisting in the complete operational process, including the periodic renewal of all client records. You will also be tasked with drafting and collecting client documents, verifying client data from both public and internal sources at the client level, before a final review by a KYC Operations reviewer and the client-facing team. Your research will be crucial in ensuring that a client's KYC profile is accurately updated, and any discrepancies or issues with the profile are escalated to the appropriate lines of business. Job Responsibilities Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD). Compare and contrast differences within KYC records, highlight and escalate any discrepancies. Engage with Middle Office and be part of KYC/AML interactions to complete the case as per the timeline. Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality). Interpret alerts to management when applicable. Handle and maintain confidential client documentation. Be flexible to work on other migration/remediation projects including screening resolution, other LOB holistic alignment, or Quality Assurance. Comprehend the KYC risk factors and draft the overall risk summary for the client. Maintain the highest quality standards both with the outreach to the client as well as completion of records. Required Qualifications, Capabilities, And Skills Bachelor’s Degree or Graduate Degree Minimum 2 years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC, AML, and Screening Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time Effective communication, interpersonal and analytical skills with the ability to work independently on multiple assignments. Good understanding of Financial Services industry /AML, Sanctions policies and banking systems ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description Join our dynamic team as a Risk and Controls Analyst within our Operational Risk Management division, where you'll play a crucial role in governing the control environment. Your responsibilities will encompass executing both enterprise-wide frameworks and region-specific operational risk policies, procedures, and programs. As a Risk and Controls Analyst within our Operational Risk Management team, you will be responsible for the governance of the control environment. This includes execution on both enterprise-wide framework and regional specific operational risk policy/procedure and programs. You will manage the end-to-end process for risk & control identification/assessment at a regional level, and evaluate and remediate any necessary control deficiencies in line with the Operational risk management framework and Compliance and Operational Risk. You will also conduct risk and control process reviews and deep dives into User Tools, Intelligent Solutions, and Models, and provide operational risk and policy guidance for new business initiatives. Job Responsibilities Assist in acting as a liaison for Firmwide Standards and governance processes. Collaborate with senior team members to manage inventory tools effectively. Work with processes integrated with Microsoft Office Suite (Word, Excel, PowerPoint), Confluence, Alteryx, Tableau, Qlik Sense, Python, and various third-party applications. Help initiate the registration process by preparing and sending communications. Participate in scheduling and conducting calls to support owners with registration tasks. Maintain awareness of significant changes impacting the business and ensure appropriate actions are taken to address these within ongoing efforts. Assist in ensuring User Tools and Intelligent Solutions are accurately documented. Work with team members to verify risk classification and record completeness. Ensure controls are properly designed and operating effectively, fostering a proactive risk and control culture that utilizes proven evaluation strategies and sound change management protocols. Required Qualifications, Skills And Capabilities Excellent communication, presentation, analytical and problem solving skills. Teamwork – Creates and/or contributes to an environment of collaboration and mutual responsibility Ability to understand and interpret impact of policy and procedural changes, as well as ability to identify and convey potential problem areas Flexibility i.e. Ability to work independently. Previous control design and testing experience Expertise in performing robust risk assessments, identifying and designing effective testing of internal controls and performing effective root cause analysis. Strong familiarity with commercial banking lending operations, regulations and lending related source documents Experience with Excel, Word and PowerPoint Bachelor’s degree with 5 years’ experience in Banking Industry with Quality and/or Operations Risk Management/testing About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description J.P. Morgan is seeking talented candidates for an Analyst position in our Markets team. Job Summary Assist team in origination, evaluation and structuring of financing transactions Work on the entire lifecycle of trades – perform credit analysis, prepare term sheets & credit notes and drive execution Job Responsibilities Assist team in deal origination. Prepare pitchbooks, track markets and analyze comparable transactions to price potential transactions Assist in deal evaluation and structuring of transactions across credit and special situations, real-estate financing, securitization etc. Work on the entire lifecycle of trades - prepare term sheets, analyze financial models, perform relevant due diligence, and assist in execution including documentation and funding Perform credit and financial analysis on situations to identify business risks and its mitigants Prepare investment memorandums / briefing material on transactions for internal stakeholders as well as market participants Coordinate with business functions including credit, legal, compliance, operations etc. on transactions as well as on a regular basis Understanding firm's approach and policies for managing risks and applicable legal and regulatory rule Required Qualifications, Capabilities, And Skills Strong educational background Strong written and oral communication skills ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III - Python Developer at JPMorgan Chase within the Commercial & Investment Bank - Index Research Team, you will play a pivotal role as an experienced member of an agile team, tasked with designing and delivering reliable, industry-leading technology products in a secure, stable, and scalable manner. Your responsibilities will include implementing crucial technology solutions across a range of technical areas within various business functions, all in support of the firm's business objectives Job Responsibilities Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Create secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gather, analyze, synthesize and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identify hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience. Proficient in Python and related technologies. Exposure to Pytest and BDD testing Frameworks. Proven experience with Panda libraries and FASTAPI. Hands-on practical experience in system design, application development including API design, testing and operational stability . Hands-on experience with Docker and Proficient in coding in one or more languages Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies Kubernetes is a good to have ABOUT US Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description Join a dynamic team at J.P. Morgan, where innovation meets compliance. Our Compliance Reporting Services empower asset managers and trustees to efficiently manage investment rule violations, showcasing industry best practices. Be part of a global network serving sophisticated investors with $2 trillion in assets. Job Summary As a Compliance Analyst within the Compliance Reporting Services team, you will ensure investment rules align with client requirements and regulatory standards. You will act as a control point, interpreting regulatory changes and providing solutions to optimize compliance processes. Your role will involve maintaining fund rules and tailoring solutions to meet client needs. Job Responsibilities Review rules setup by analysts Ensure regulatory compliance Interpret regulatory changes Act as a change agent Appreciate client nuances Maintain fund rules Scope client requirements Investigate guideline breaches Improve work quality Provide solutions for false exceptions Standardize reporting Required Qualifications, Capabilities, And Skills Demonstrate 3+ years in financial services Understand security types and accounting Exhibit stock market awareness Apply logical problem-solving skills Analyze fund processes Communicate effectively in teams Support department projects Preferred Qualifications, Capabilities, And Skills Graduate/Post Graduate degree Detail-oriented approach Work in deadline-driven environments Focus on client needs Use initiative and question readily Exhibit strong analytical skills Control-oriented mindset ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As an Associate in Planning and Analysis, you will be responsible for coordinating the budgeting and forecasting process, as well as management reports and presentations. Job Responsibilities Serve as a liaison between Firm-wide P&A, lines of business, Functional Finance teams, and other support teams to provide impactful reporting, planning, and insightful analyses. Produce presentations, analyses, and supporting materials for key internal clients, including senior management; participate in and support ad-hoc special projects and requests as needed. Develop, consolidate, and present insightful and robust qualitative and quantitative financial analyses, including annual budgets and quarterly/monthly forecast variances. Create, maintain, and review financial models and analyses, both recurring and ad-hoc. Conduct "deep dive" analyses on key issues impacting clients to determine root causes and propose solutions. Collaborate with business partners across P&A, lines of business, and the firm to ensure the timely, accurate, and effective delivery of recurring and ad-hoc initiatives. Build and maintain strong relationships with key business stakeholders, including firm-wide, Functional Finance, and lines of business teams. Required Qualifications, Capabilities, And Skills The candidate must be a self-starter who is able to work in a fast paced, results driven environment BA/BS in Finance, Economics, Accounting. At least 4 years of relevant FP&A experience Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented, and ability to manage multiple tasks simultaneously. Candidate must be comfortable with frequently changing priorities The ability to comprehend and clearly communicate complex concepts and maintain composure in a fast-paced, dynamic environment Excellent organizational, management, and both verbal and written communication skills Strong quantitative, analytical, and problem solving skills. Strong technical and analytical skills, including Excel, PowerPoint, Essbase, Visual Basic and macros Ability to navigate multiple data sets and synthesize into cohesive presentation and recommendations Detail oriented individual with the ability to work well under pressure, handling multiple projects and initiatives simultaneously Team oriented, inquisitive, critical thinker who anticipates questions from internal clients and senior management Ability to build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically Preferred Qualifications, Capabilities, And Skills (CFA, CPA, MBA a plus) Experience preferably in the financial services industry ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
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