Job Description: Customer Relationship Management: Maintain regular communication with key Domestic clients to ensure repeat orders and customer satisfaction. Address and resolve any client queries or concerns promptly. Sales Order Management: Prioritize and execute sales orders as per the guidance of the reporting manager. Keep customers updated on the status of their orders and coordinate the dispatch of samples as required. Documentation and Compliance: Prepare and manage all necessary documentation, including invoices, packing lists, and shipping documents. Ensure compliance with logistics regulations. Performance Monitoring: Conduct daily and weekly reviews of actual vs. planned sales and dispatches. Investigate any variances and escalate issues as necessary. Inventory and Logistics Coordination: Maintain optimal inventory levels at customer and transporter locations. Coordinate with logistics partners to ensure timely and efficient shipment deliveries. Reporting and Analysis: Generate and maintain accurate reports on sales performance, inventory levels, and customer feedback. Submit all necessary reports to top management by the designated deadlines. Team Collaboration: Work closely with internal departments, including production, quality control, and dispatch teams, to ensure smooth operations. Support colleagues as needed to achieve team and organizational goals.