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1.5 - 4.0 years
3 Lacs
thoubāl
On-site
Posted Date 08 Sep 2025 Function/Business Area Customer Service Location Thoubal Job Responsibilities 1. Shortlist, onboard and certify Partner/Technician 2. Ensure availability and manage upgrades or terminations 3. Conduct initial training, reskilling, upskilling, and periodic refresher programs 4. Deliver hands-on field training through OJTs 5. Track KPIs and performance metrics of partners and technicians 6. Take corrective actions based on evaluation outcomes 7. Guide and support issue resolution within TAT to ensure customer satisfaction 8. Conduct audits, inventory reconciliation and FTTx device inspections 9. Handle walk-in customer interactions, device repairs/swaps, CRM entries, and software upgrades 10. Train and support extended service points 11. Travel to touchpoints as per requirement 12. Handle complaint management, out-calling, and coaching Jio Associates as per need Education Requirement ITI/ Diploma (Preferably in ECE/ Telecommunication/ IT/CS) Experience Requirement 1.5 to 4 Years Skills & Competencies 1. Customer Focus 2. Communication skills 3. Problem Solving skills 4. Handset repair skills 5. Knowledge of spares operations 6. Knowledge of CRM Systems 7. Technical knowledge and field team management skills Location Map : Thoubal
Posted 2 days ago
0 years
2 - 2 Lacs
thoubāl
On-site
Posted Date 07 Sep 2021 Function/Business Area Freelancer Location Thoubal Job Responsibilities 1. Acquire new customers 2. Call Jio Customers and explain them about Jio`s Recharges 3. Assist the customers in completing Jio Recharge 4. Sell new Jio connections to prospective customers 5. Resolve customer queries within agreed timelines 6. Ensure a delightful customer experience 7. Respond to all customers in appropriate tone and language 8. Capture customer details and data relevant to the call or service 9. Learn about Jio`s plans, products and services to add value to the offering Education Requirement 10th / 10 + 2 (Preferred) Experience Requirement Fresher Skills & Competencies 1. Basic knowledge of reading and writing 2. Smartphone usage 3. Speak local language 4. Sales and customer handling skills 5. Ability to learn 6. Goal and result oriented Location Map : Thoubal
Posted 2 days ago
2.0 years
2 - 2 Lacs
Thoubāl
On-site
1) Daily Sales Analysis 2) Monitor daily & monthly target achievement 3) Regular Market Visit 4) Monitoring & Grooming Team Members 5) Co-ordinate with various departments for completion of assigned tasks within allotted time. 6) Participate in contest organized by HO 7) Maintaining healthy relationship with business partners 8) Stock handling 9) Attend Product related Training and impart the same to other team members. 10) Follow up with Retailers on regular basis. Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month Experience: total work: 2 years (Preferred) Work Location: In person
Posted 2 months ago
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