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Shadowfax Technologies logo
Hub Incharge Shadowfax Technologies

1.0 - 6.0 years

1 - 4 Lacs

samastipur, singhia

Work from Office

Purpose of Role: To manage Manpower, handling escalations & metrics of their designated hub Roles & Responsibilities: Rider Management Providing training to rider partners & grooming Conducting huddle for rider partners on daily basis Managing & monitoring the performance of each rider to improve their performance Handling rider escalations like- Payout issue, Customer issue, Fraud, Police cases To drive discipline of the safety & hygiene of rider partners Workforce Management Rider Attrition & attendance management Managing the performance of TLs in hub- providing feedback & inputs for improvement Ensure Career Progression for the TLs working in your hub Responsible for achieving the hub me...

Posted 1 month ago

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