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30.0 years
0 Lacs
Siliguri, West Bengal, India
On-site
Company Description JD Institute of Fashion Technology, with over 30 years of history and 39 learning centres across India, is a leading institution for Fashion and Interior Design. The institute nurtures the dreams and passions of imaginative students through high-quality practical experience and classroom training. Our curriculum is delivered by distinguished industry experts in fields such as Fashion, Interior, Jewellery, Fashion Marketing, Visual Merchandising, Photography, and Hair and Make-up. JD Institute helps students elevate their creativity and prepares them to confidently pursue their dreams. Role Description This is a full-time on-site role for a Fashion Design Faculty at JD Institute of Fashion Technology in Siliguri. The Fashion Design Faculty will be responsible for teaching and mentoring students in fashion design, developing lesson plans, and delivering lectures. The faculty member will also conduct practical workshops, evaluate student performance, provide constructive feedback, and stay updated on industry trends to incorporate into the curriculum. Qualifications Proficiency in Fashion Design, Pattern Making, and Garment Construction Experience in Textile Knowledge and Fashion Illustration Ability to create Lesson Plans and deliver engaging lectures Skills in Mentorship and Student Performance Evaluation Strong communication and interpersonal skills Ability to work collaboratively and stay updated on industry trends Master's degree or higher in Fashion Design or a related field Prior teaching experience is an advantage
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
siliguri, west bengal
On-site
The primary responsibilities of this role include managing the executive's calendar by scheduling appointments, meetings, and travel arrangements efficiently. You will be responsible for handling various forms of communication, including written correspondence, emails, and phone calls. Additionally, you will coordinate meetings by preparing agendas, taking minutes, and distributing relevant materials as needed. Furthermore, document management tasks such as preparing, editing, and organizing documents, presentations, and reports will be part of your responsibilities. You will also be in charge of making travel arrangements, including booking flights, accommodations, and transportation, as well as preparing and submitting expense reports. In addition, you will assist in general office management duties to ensure the executive's workspace is well-organized and efficient. Maintaining strict confidentiality regarding sensitive information is crucial in this role. You may also provide project support as required and focus on building and maintaining positive relationships with both internal and external stakeholders. This is a full-time position that requires day shift work in person at the specified location.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
siliguri, west bengal
On-site
You will be responsible for developing and implementing sales strategies, managing customer relationships, and providing excellent customer service as a Sales and Marketing Specialist in Siliguri. Your daily tasks will include coordinating sales activities, conducting market research, preparing sales reports, and training sales staff. The role involves both sales management and direct-selling responsibilities to achieve company targets. To excel in this role, you must possess excellent communication and customer service skills, proven sales and sales management experience, and the ability to conduct training sessions for sales staff. Strong organizational and reporting skills are essential, along with the ability to work effectively in a team and independently. A bachelor's degree in Marketing, Business, or a related field is preferred, and experience in the steel industry is a plus.,
Posted 1 week ago
0.0 - 5.0 years
1 - 5 Lacs
Kharagpur, Siliguri, Bardhaman
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3.10 LPA- 5.10LPA Rotational & Night Shift 5 working Day / Call/WhatsApp 9163003740 9831388551 6290365641 9147047911
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
siliguri, west bengal
On-site
You are an experienced and dynamic Store Manager sought for a reputed Levis Apparel Showroom. Your responsibilities include overseeing daily store operations, inventory, and staff management to achieve sales targets through strategic planning. It is crucial to maintain excellent visual merchandising in alignment with Levis brand standards and ensure top-notch customer service by training, motivating, and leading the sales team. You will also be responsible for monitoring stock levels, handling customer escalations, maintaining store compliance standards, and conducting sales analysis. The ideal candidate should have a minimum of 3 years of experience as a Store Manager or Assistant Manager in fashion retail, possess strong communication and leadership skills, and demonstrate a customer-focused, sales-driven mindset. Proficiency in using POS systems, stock management software, and MS Office is required, along with prior experience working with premium brands. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work location is in person.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
siliguri, west bengal
On-site
As an experienced professional, you possess a strong background in front office operations within various types of hotels. Your expertise includes proficiency in reservation procedures and guest tracking, along with a deep understanding of hospitality software such as Fidelio and Opera. In addition to your operational skills, you are well-versed in F&B service, banquets, dining etiquettes, and table manners. Your knowledge extends to table layout and housekeeping operations, ensuring a seamless guest experience. Furthermore, your familiarity with the basics of the French language and related terms enhances your ability to communicate effectively in diverse settings. Your understanding of different types of menus, F&B production, menu planning, and both alcoholic and non-alcoholic beverages is a key asset in providing exceptional service. Your expertise also encompasses various types of cutlery, room servicing techniques, and a comprehensive knowledge of different room types. Your attention to detail and proficiency in these areas contribute to the overall success of hotel operations.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
siliguri, west bengal
On-site
The International Sales Representative / Sales Associate position based in Siliguri is a full-time role that requires working during the night shift. As a fluent English-speaking Sales Representative, your primary responsibility will be to assist customers over the phone and follow up on leads generated through the website. By understanding customer requirements, you will be recommending and selling parts that align with their needs. Your key responsibilities will include answering customer calls, identifying customer needs, recommending parts, and executing sales transactions. Upselling and cross-selling opportunities should also be leveraged whenever feasible. Additionally, maintaining accurate customer records and delivering exceptional service will be crucial aspects of this role. To excel in this position, you must possess fluent English proficiency in both spoken and written forms. Strong communication and sales skills are essential, and prior experience in customer service or sales would be advantageous. This full-time role offers a performance bonus as part of the compensation package. The work schedule will be from Monday to Friday during the night shift, with the requirement to work in person at the designated location in Siliguri. To apply for this opportunity, please call 8697933859.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
siliguri, west bengal
On-site
As a Medical Sales Representative, you will be responsible for presenting and selling medical products to healthcare professionals within an assigned territory. Your key tasks will include building strong relationships with doctors, pharmacists, and other healthcare professionals, educating them about product features, benefits, usage, and clinical evidence. You will be expected to achieve sales targets, contribute to the overall growth of the company, and follow up with leads, handle customer inquiries, and provide ongoing support. To excel in this role, you must stay updated on industry trends, competitor activities, and new product developments. Analyzing sales data, market trends, and customer feedback will be essential to optimize sales strategies. Collaboration with internal teams, such as sales and marketing, will also be a crucial aspect of your responsibilities to develop and implement promotional strategies effectively. This is a full-time position with benefits including commuter assistance, paid time off, and Provident Fund. The work schedule is a day shift with fixed hours and offers a performance bonus based on your achievements. The work location for this role is in person, providing you with the opportunity to interact directly with healthcare professionals and build strong professional relationships.,
Posted 1 week ago
0.0 - 3.0 years
0 - 1 Lacs
Siliguri
Work from Office
Responsibilities: Make outbound calls to potential clients Explain IT services clearly and persuasively Generate leads and set appointments Follow up via phone, email & WhatsApp Update CRM daily Meet lead generation targets
Posted 1 week ago
1.0 - 6.0 years
0 - 0 Lacs
hyderabad, siliguri, kolkata
On-site
We are looking for a Doctor Ayurveda Clinic Consultations for a Series A funded D2C Wellness brand. Job Profile: Ayurvedic doctor with specialized expertise in fertility treatments. The Ayurveda Fertility Specialist will be responsible for assessing patients, developing personalized treatment plans, and providing holistic care to individuals seeking fertility solutions. Perform Ayurvedic diagnostics to assess the patients Prakriti (constitution) and identify imbalances. Offer Consultation Patients History Documentation Diagnose illness of patients and counsel them. Prescribe and administer medications in accordance with the brand guidelines. Maintain High Professional Standards of a medical practitioner. Requirements: Min 6 months clinic consultation experience Degree in BAMS, MD in Ayurveda, from a recognized institution. Specialized training or experience in either Gynae, Thyroid, PCOD / PCOS Strong diagnostic skills and proficiency in Ayurvedic assessment techniques. Excellent communication and interpersonal skills. Commitment to providing patient-centered care.
Posted 1 week ago
1.0 - 6.0 years
1 - 2 Lacs
Siliguri, Sambalpur, Jamshedpur
Work from Office
Dear Doctor, I am Sindhuja, from the Healthcare Vertical of Masadir HR Services, an International Recruitment Firm. We have been retained by a professionally managed corporate hospital in given location to recruit a Emergency Physician for them. Qualification: MBBS + MD/DNB/MEM Location: , Jamshedpur (Jharkhand) Meramandali & Sambalpur (Odisha) Ambur (Tamil Nadu) Siliguri(West Bengal) Experience: 0-10 years, post qualification If you are interested in exploring the above opportunity, kindly share your updated resume with me in WhatsApp 8050760105 or sindhuja.k@masadirhr.com please. In case, if you are not interested, kindly feel free to refer your friends who may be interested in this. Looking forward to hearing from you soon. Thank you! Have a great day! Warm regards, Sindhuja.k Associate | Global Talent Acquisition Operations | India Masadir HR Services Mobile/WhatsApp : +91 8050760105 Email id : sindhuja.k@masadirhr.com www.masadirservices.com
Posted 1 week ago
3.0 - 5.0 years
2 - 3 Lacs
Siliguri
Work from Office
Key Responsibilities: Manage daily workforce and assign tasks to welders, fitters, and helpers Supervise piping layout, welding, erection, and fit-up activities Ensure work is executed as per drawing and project schedule Maintain daily progress and labor reports Coordinate with site engineers and QA/QC for inspections Ensure compliance with safety and quality standards Desired Candidate Profile: ITI / Diploma in Mechanical or relevant field 3 - 5 years of experience in piping supervision and manpower handling Strong knowledge of fabrication and industrial piping work Ability to read isometric drawings and manage on-site teams Food and accommodation is provided
Posted 1 week ago
0.0 - 3.0 years
1 - 2 Lacs
Siliguri
Work from Office
Tasks: Conduct market and competitor research to guide sales strategy. Acquire B2B clients, manage the full sales cycle, and drive revenue. Build partnerships, collaborate cross-functionally, and maintain CRM reports on sales and market insights. Sales incentives Flexi working
Posted 1 week ago
0 years
0 Lacs
Siliguri, West Bengal, India
On-site
Job Location- Gangtok Purpose Responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations and regular as well as on-time deposit of Cash collections at the Service Center. Also handling Outbound related activities like arranging timely pickups and connectivity. Key Responsibilities Responsibilities Operational Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service Centre inbound and Outbound operations at Gangtok. Monitor the daily in scan and out scan of shipments and related paperwork Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly Collect COD cash collected by the delivery staff, cross check the same with the delivery sheet and submit the same to the branch cashier/ CMS collection staff/ Bank Deposit. Ensure daily updation, allocation and collection OTM machines for deliveries Conduct daily staff briefings, including communication regarding any operational changes, route changes etc. Ensure safe, timely and profitable delivery of shipments to customers and reduce instances of undelivered shipments, RTOs etc. Handle all exception cases at the service center and communicate the same to Hubs, Origins and Customer Services for resolution. recheck exceptions of the previous day and ensure follow up of the same Ensure safe handling of all shipments at the service center and report any damaged cases to the origin/ Area Security. Handle security exceptions in the service center along with the security team Conduct regular audits of deliveries and status updates to ensure correctness of information flow to clients Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff/ PDA Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programmes designed centrally Ensure adequate manning in terms for full-time employees, PDAs etc Generate and maintain MIS related to the service center People Provide direction, guidance and support to all employees to help them discharge their duties effectively Key Result Areas S. No Key Result Areas Key Performance Indicators Drive service quality and excellence EDD Performance 90% % undelivered shipments Reduction Return to origin (RTOs) Adherence to SOPs (measured in terms of number of non-compliances/ deviations) in terms of delivery and information upload, closure of exception cases etc Achievement of target NPS Scores for the service center COD cash tally (Number of instances of errors in cash tally) Drive Operations Process Efficiency and capability increase in operational productivity in the service center Shipments/FTE Net stops / FTE Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines Drive employee morale and engagement Minimize staff level Attrition
Posted 1 week ago
0 years
0 Lacs
Siliguri, West Bengal, India
On-site
Role Description This is a full-time, on-site role for a PHP Fullstack Developer based in Siliguri. The PHP Fullstack Developer will be responsible for working on both back-end and front-end development tasks. Day-to-day tasks include developing and maintaining web applications, collaborating with other developers and stakeholders to create user-friendly and efficient solutions, and ensuring the stability and performance of applications. Qualifications Skills in Back-End Web Development and Full-Stack Development Experience with Front-End Development and Cascading Style Sheets (CSS) Proficiency in Software Development Excellent problem-solving skills and attention to detail Bachelor's degree in Computer Science, Information Technology, or a related field Ability to work collaboratively in an on-site environment Experience in working with PHP frameworks is a plus Strong communication skills and ability to work in a team
Posted 1 week ago
0 years
0 Lacs
Siliguri, West Bengal, India
On-site
Job description Company Description Established in 2012, Berlia Soap and Detergent Industries is dedicated to providing high-quality cleaning solutions. With over a decade of experience, we are committed to delivering effective and reliable products for household and industrial cleaning needs. Our company prioritizes quality and customer satisfaction, ensuring that our solutions are both dependable and innovative. Role Description: Area Sales Manager:( West Bengal, Assam) Responsible for managing sales. This is a full-time on-site role for an Area Sales Manager located in Siliguri. The Area Sales Manager will be responsible for driving sales activities, managing customer relationships, and achieving sales targets. Daily tasks include market analysis, developing sales strategies, monitoring market trends, leading a sales team, and ensuring customer satisfaction. The role will also involve frequent travel within the assigned territory to meet clients and close sales deals. Responsibilities: • Execute and achieve targeted sales volumes and value for assigned territory on monthly and year-on-year basis. • Development of infrastructure in the assigned area. • End to end Customer relationship and Key account management. • Develop Opportunity hopper and manage it through Sales Automation tools. • Continuously manage distributor operations, optimizing for order fulfillment, inventory, and claims management • To Manage & support Distributor to achieve the goals. • Coverage of assigned Market / area, demonstration of products at the Customer location • Conducting contact programs at the key account locations • To Generate & support for Annual Rate agreements with Key accounts • Forecasting, sales plan development, marketing plan execution with growth mindset. • Shall collaborate with cross functional teams for customer service and complaint management. Primary Metrics • Deliver operating and collection plan • Build & execute channel plan at the Territory • Channel management • Key account management • Business Development • Develop opportunity pipeline & Updating SFDC Qualifications • Sales management, market analysis, and customer relationship management skills • Experience in developing sales strategies and achieving sales targets • Leadership and team management skills • Strong communication and negotiation skills • Ability to travel frequently within the assigned territory • Proven ability to work independently and meet deadlines • Knowledge of the cleaning solutions industry is a plus • Bachelor's degree in Business Administration, Marketing, or a related field. Masters in an addon.
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Kolkata, Siliguri, Asansol
Work from Office
Achieve primary & secondary target. Building rapport with existing/new retailers & create confidence amongst them about our products. Ensure depth & width of penetration in maximum retailers. Merchandise & display maximum products in retail shop.
Posted 1 week ago
1.0 - 6.0 years
1 - 6 Lacs
Siliguri, West Bengal, India
Remote
Key Responsibilities: Conduct remote eye examinations and consultations using tele-optometry tools and platforms. Diagnose and manage eye diseases and conditions. Prescribe corrective lenses and provide vision therapy. Educate patients on proper eye care and preventive measures. Maintain accurate patient records and documentation. Collaborate with other healthcare professionals as needed. Requirements: Minimum of 1 years of professional experience in optometry. Degree in Optometry from a recognized institution. Strong knowledge of eye care practices and procedures. Proficiency in using tele-optometry technology. Excellent communication and interpersonal skills. Ability to work independently and manage time effectively
Posted 1 week ago
4.0 - 5.0 years
1 - 2 Lacs
Siliguri
Work from Office
Knowledge of posting job openings to various platforms. Conducting end-to-end candidate sourcing and screening Manage and maintain interviews and hiring process.
Posted 1 week ago
16.0 years
0 Lacs
Siliguri, West Bengal, India
On-site
Job Title: Senior MEP Engineer – Hospitality Projects (5-Star Hotels / Luxury Resorts)Location: SiliguriExperience Required: 10–16 Years (Hospitality Projects Only)Employment Type: Full-TimeIndustry: Real Estate & Hospitality DevelopmentEducational Qualification: B.E. / B.Tech in Mechanical or Electrical Engineering About the Opportunity We are hiring on behalf of a prestigious real estate and hospitality development firm, known for its landmark luxury hotels, resorts, and wellness retreats across India. The organization is committed to delivering high-end, guest-focused developments with top-tier construction quality and meticulous attention to detail. They are currently looking for a Senior MEP Engineer with proven experience in luxury hospitality projects to take charge of MEP execution at a flagship 5-star hotel site. Key Responsibilities Lead MEP execution of luxury hospitality projects including hotels, resorts, and wellness centers. Review and ensure compliance of all MEP drawings, technical specifications, and BOQs. Oversee on-site implementation of HVAC, Fire Fighting, Electrical, Plumbing, ELV, BMS/IBMS systems. Coordinate with consultants, architects, interior designers, and civil teams for integrated project delivery. Ensure adherence to NBC, IS codes, ASHRAE, NFPA, and relevant international standards. Prepare and manage work schedules, method statements, technical submittals, and commissioning plans. Conduct regular site inspections and resolve technical issues during execution. Implement energy-efficient, guest-centric MEP strategies to enhance comfort, safety, and sustainability. Lead testing, commissioning, and handover of services with necessary documentation and performance reports. Liaise with vendors, suppliers, and contractors for timely material delivery and execution support. Candidate Profile Must have 10–16 years of hands-on MEP experience specifically in the luxury hotel or resort sector. In-depth knowledge of hospitality-specific MEP requirements, including guest comfort systems and aesthetic integration. Strong technical expertise across all MEP domains and ability to lead execution from design stage to final commissioning. Excellent coordination, communication, and project management skills. Proficient in software tools like MS Project, Excel, and AutoCAD for scheduling and documentation. Preferred Background Candidates exclusively from hospitality project backgrounds (Hotels, Resorts, Wellness Retreats). Experience working with reputed real estate developers or hotel chains will be an added advantage. If you are passionate about delivering high-end hospitality experiences through engineering excellence, and have led large-scale MEP execution for premium hotels or resorts, we would love to connect with you.
Posted 1 week ago
2.0 - 7.0 years
2 - 6 Lacs
Kolkata, Siliguri, Patna
Hybrid
Role & responsibilities J ob Title: Relationship Manager / Senior Relationship Manager Department: Sales Agency Channel (Life, Health & Motor Insurance) Employment Type: Hybrid Industry: Insurance (Life, Health, Motor) Multiple Locations - Andheri (Mumbai), Borivali (Mumbai), Pune, Nagpur, Surat,Indore Apply Now Email your CV to: ankitakumari1@pbpartner.com or 9871192182 Job Summary: We are actively seeking energetic and performance-driven Relationship Managers / Senior Relationship Managers to join our team across various locations in India. This role involves recruiting and managing insurance agents, driving field sales, and building strong customer and channel relationships. Ideal candidates will have hands-on experience in field sales or agency channel management within Life, Health, or Motor Insurance . Key Responsibilities: Agent Recruitment & Development: Identify, recruit, and onboard qualified life insurance agents to build a high-performing agency network. Field Sales Management: Conduct regular field visits, joint calls, and client meetings with agents to support them in achieving their sales targets. Sales Target Achievement: Drive monthly, quarterly, and annual business targets through effective field sales strategies and agent support. Performance Monitoring & Coaching: Track agent performance, provide constructive feedback, and conduct coaching sessions to improve productivity. Customer Engagement & Retention: Ensure high levels of customer satisfaction and drive policy renewals and persistency. Training & Development: Organize training programs to enhance product knowledge, selling skills, and regulatory awareness among agents. Market Intelligence: Stay informed about market trends, competitor activities, and changing customer preferences to adjust sales strategies. Compliance & Reporting: Maintain accurate documentation and submit regular reports as per company standards and regulatory requirements. Preferred Candidate Profile: Experience: Minimum 2 years of experience in life insurance sales , preferably through the agency channel or field sales . Education: Graduate in any discipline (Bachelors degree preferred). Language Skills: Proficiency in English and the local language(s). Other Requirements: Agency Development & Channel Management Insurance Product Knowledge (Life, Health, Motor) Field Sales & Lead Generation Team Leadership & Agent Training Target Achievement & Business Planning Customer Relationship Management Why Join Us? Competitive compensation and performance incentives Career advancement opportunities within a growing organization Exposure to a dynamic and supportive work culture Ongoing training and development programs
Posted 1 week ago
5.0 - 12.0 years
3 - 13 Lacs
Siliguri, West Bengal, India
On-site
Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products(secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers productivity are at optimum levels Candidate is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times. Operations and Compliance Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regularKCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Revenue and Cost Management Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds-based income Ensure costs are managed within budgets Change Management Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration People Management Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis Ensure that the Branch is operating at the approved headcount for Priority Banking and Preferred Banking Relationship Managers Segment Ownership Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Others Ensure candidate is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Our Ideal Candidate Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus Role Specific Technical Competencies Anti-money Laundering Policies and Procedures Addressing Customer Needs Customer Experience Management Customer Retention Investments Effective Communications
Posted 1 week ago
7.0 - 8.0 years
7 - 8 Lacs
Siliguri, West Bengal, India
On-site
Sales and Service Objectives Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products(secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers productivity are at optimum levels Candidate is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times. Operations and Compliance Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regularKCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Revenue and Cost Management Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds-based income Ensure costs are managed within budgets Change Management Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration People Management Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis Ensure that the Branch is operating at the approved headcount for Priority Banking and Preferred Banking Relationship Managers Segment Ownership Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Others Ensure candidate is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Our Ideal Candidate Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus Role Specific Technical Competencies Anti-money Laundering Policies and Procedures Addressing Customer Needs Customer Experience Management Customer Retention Investments Effective Communications
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
siliguri, west bengal
On-site
You will be responsible for managing all accounting transactions, preparing budget forecasts, and publishing financial statements in a timely manner. Additionally, you will handle monthly, quarterly, and annual closings, compute taxes, and prepare tax returns. It will be your duty to manage balance sheets and profit/loss statements effectively. This is a full-time, permanent position with a morning shift schedule. The ideal candidate should have a Bachelor's degree. You must have a minimum of 2 years of experience in accounting, as well as 2 years of experience working with Tally & GST. The work location for this role is in person.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
siliguri, west bengal
On-site
As the ideal candidate for the position, you will be responsible for overseeing day-to-day operations across properties to ensure smooth, consistent service and adherence to company standards. This will involve conducting regular audits and site inspections to monitor cleanliness, guest satisfaction, safety, and SOP compliance. Additionally, you will need to act promptly on guest feedback and complaints, implementing corrective actions where necessary. In terms of cost management and financial planning, you will be expected to develop, manage, and monitor budgets across various areas such as P&L, forecasts, par stock, F&B costs, utilities, and labor. It will be essential to identify cost-saving opportunities while maintaining service quality, as well as preparing regular financial reports for senior management and driving revenue growth strategies. Your role will also involve setting regional targets such as occupancy, ADR, guest satisfaction, and revenue, and tracking progress accordingly. To achieve this, you will need to develop and implement business and yield management strategies by analyzing market trends to optimize pricing and positioning. Collaboration with the marketing team to create local promotions and partnerships will also be part of your responsibilities. In terms of leadership and talent development, you will be tasked with supervising and mentoring property-level Managers, including those in front of house, F&B, housekeeping, etc. This will involve conducting formal performance reviews and creating development plans, as well as planning and executing training programs to ensure high service standards and regulatory compliance. Fostering a high-engagement team culture and implementing succession planning will also be crucial. Furthermore, building and managing relationships with owners, suppliers, travel agencies, and regional/corporate stakeholders will be essential. This will include conducting vendor performance reviews and negotiating contracts to secure quality products and services. Ensuring compliance with health, safety, security, and local regulations will also be part of your role, requiring regular safety audits, firewalks, and emergency preparedness drills. Frequent travel to properties is a must to ensure hands-on management and direct engagement with teams. This is a full-time position with benefits such as cell phone reimbursement, health insurance, and Provident Fund. The work schedule is in the morning shift, and proficiency in English is preferred. The work location is in person.,
Posted 1 week ago
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