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0.0 - 2.0 years
1 - 3 Lacs
chennai, sholinganallure
Work from Office
As a member of the Global Control Centre Team and reporting to the Group Lead Global Control Centre, the Control Centre Agent is responsible for providing frontline support by performing remote first-level alarm monitoring and executing reset procedures in accordance with established handling instructions. The role involves close collaboration with the entire Control Centre team, service regions, and customers to ensure 24/7 business continuity. The primary objective is to maintain uninterrupted support and operational efficiency in remote operations, while ensuring quick response times and high-resolution rates to deliver a high level of customer satisfaction. Role & responsibilities: Work ...
Posted Date not available
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