Service Line Executive [ SLE] Rhea Healthcare

2.0 - 6.0 years

2 - 4 Lacs

kharghar, lullanagar

Work from Office

- Build relationships with customers - Point of Contact for customers. - works closely with consultants to ensure customers are looked after seamlessly - Understands customer expectations through detailed dialogue. - Shares information transparently, offers the best options, coordinates with all related services. - Explains in detail the financial aspects; up-selling products when applicable. - Ensures extended service engagement post delivery services, vaccinations - Responsible for tracking & conversion of EDD.

Posted 1 day ago

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Service Line Executive Rhea Healthcare

5.0 - 10.0 years

2 - 4 Lacs

navi mumbai, lullanagar

Work from Office

Key Responsibilities: Builds rapport with customers from the very first meeting; understands the customers stated and unstated requirements; subtly link MH offerings with those expectations. Provides relevant information Facility tour | procedure | medical management | financials transparently to build the relationship. Highlights the benefits, value adds, safety and service protocols that have been designed to provide superior care, stay, category of room etc when engaging in the financial negotiation. Based on the customer profile, up-sell and cross sell. If financial assistance required, coordinate with concerned authority. Deposit details & payment terms to be clarified to the patient. C...

Posted 1 week ago

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