1 Jobs in Kanhe

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Desktop Support Engineer Impact Infotech

1.0 - 6.0 years

0 - 2 Lacs

pune, kanhe

Work from Office

Provide L1/L2 desktop support (onsite & remote) Troubleshoot desktop, laptop, printer, and hardware issues Install, configure, and support Windows OS (10/11) Configure and troubleshoot Outlook, O365, and email profiles Handle Active Directory tasks (password reset, user creation, unlock) Configure and support network & shared printers Basic network troubleshooting (LAN, Wi-Fi, VPN) Log and resolve tickets using ITSM tools Work as per SLA (P1, P2, P3, P4) guidelines Escalate issues to higher support teams when required Maintain IT asset records and documentation

Posted 10 hours ago

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