236 Jobs in Jorhat - Page 4

Looking for Trainee automation engineer who will be working on PLC and DCS Need to work with us for a period of minimum 3 years as we are providing on the job training on various LIVE Industrial Automation systems / projects. . Salary / Benefits :

We are hiring at ICICI Lombard General Insurance Company Title :- Unit Sales Manager - Health Agency #HealthVertical - Agency channel #Benefits : Fixed CTC + Monthly Incentive + conveyance allowance #Location : Jorhat (Assam) #Minimum Experience: 1-7 years Type of position: Full Time Industry preferred :- SAHI, LI, GI, Banking, Mutual Funds Roles and Responsibilities will be : 1) Sales of Health Insurance Products through Agency Channel. 2) Recruit and Train leaders who can develop a distribution channel of Agents and Generate business through them in the assigned territory. 3) Responsible for sourcing of agents and tracking their agent base and business regularly. 4) To support these leaders in meeting agents, lead providers, intermediaries on a regular basis and maintaining records of the same in a planned manner. Preferred candidate profile : 1) At least 6 months of on field sales experience in Agency/any Insurance product. 2) Graduation is mandatory, candidates holding Diploma or Part Time degree certificates will not fit in criteria. 3) Need to work on 100% on-field for sale of health policies. Perks and benefits : (Benefits you will receive from our organization) 1) 5 Days working (Saturday & Sunday off) 2) Travelling/Petrol Reimbursement. 3) Mediclaim and term-life insurance. 4) Candidates will be on the payroll of the organization. Interested candidates can mail us your updated resume on the given mail id : monika.n@ext.icicilombard Kindly mention on mail : Current CTC Expected CTC Notice Period

Company Description At TATA AIG General Insurance, we pride ourselves on our achievements, being recognized as one of India’s Top 100 Best Companies to Work For and ranking among the Top 25 Best Workplaces in BFSI in 2024. As a joint venture between the TATA Group and American International Group (AIG), we combine innovation with a commitment to our core values of empathy, people, and customer-first. We are dedicated to our customers, employees, peers, and partners, ensuring the highest level of care and trust. Join us as we lead, innovate, and redefine the future of insurance, building lasting relationships every step of the way. Role Description This is a full-time, on-site role located in Jorhat for a Channel Sales Manager (Agency Health). The Channel Sales Manager will be responsible for managing relationships with channel partners, driving sales, and ensuring high levels of customer service. Daily tasks will include developing and implementing sales strategies, overseeing channel partners, managing sales operations, and maintaining strong customer relationships. Qualifications Experience in Channel Sales and managing Channel Partners Strong Sales and Sales Management skills Customer Service skills Excellent written and verbal communication skills Ability to work independently and in a team environment Relevant experience in the insurance or BFSI sector is a plus Bachelor's degree in Business, Marketing, or related field

Must have good experience in Swine (Pig) feed sales (Feed Industry). Must be good market knowledge of Swine (Pig) feed. Note:Requirement is for all location in Assam & North East. Required Candidate profile Work Experience: Min 2 Year Qualification: Min 12th Salary: Hike on current salary

Organize and maintain inventory, storage area Inbound area, Outbound area, Dispatch area. Ensure shipments’ and inventory transactions’ accuracy. Data Entry, Excel GRN, E- Way Bill, bilty.

Organize and maintain inventory, storage area Inbound area, Outbound area, Dispatch area. Ensure shipments’ and inventory transactions’ accuracy. Data Entry, Excel GRN, E- Way Bill, bilty.. Coordinating for al documentation process

At Vedanta, we believe that human capital is our core asset. Identifying internal talent and elevating them to enhanced leadership roles is the hallmark of our Organization’s DNA and has been the key factor in delivering our rapid growth. Cairn Oil & Gas is the largest private oil and gas exploration and production company in India, accounting for more than a quarter of India’s domestic crude oil production. At Cairn, we are committed to playing a lead role in the energy security of the country and geared up towards contributing half of India’s crude production. In this context, we are looking for a young and dynamic leader for the role of Chief Financial Officer (CFO)-North-East . This will be an exceptional career progression for a committed and diligent strategic procurement leader with an operational mindset to create transformational value. Roles and Responsibilities: This is an exceptional career acceleration opportunity for finance professionals ready to take on a strategic and transformational leadership role . We are seeking a passionate, high-performing finance leader with a strong strategic outlook and deep operational understanding to lead the finance function for our North-East Asset . The CFO will play a critical role in ensuring sound financial management and aligning fiscal strategies with broader business objectives to deliver sustainable growth, compliance, and profitability . The incumbent will: Partner closely with the Asset CEO and business leaders to develop and implement long-term financial strategies aligned with growth targets. Lead financial planning, budgeting, forecasting , and variance analysis to support business decision-making. Strengthen governance, internal controls, and risk frameworks across the North-East operations. Drive cost efficiency , capital productivity, and smart resource allocation to maximize value delivery. Spearhead digital transformation of finance processes—leveraging automation, analytics, and tech tools for better transparency and agility. Benchmark financial practices with world-class industry standards , ensuring compliance and continuous improvement. Support strategic initiatives including joint ventures, regulatory reporting, and investor communications (where applicable). Build, lead, and develop a high-impact finance team that upholds performance, integrity, and collaboration. Ideal Candidate Profile: Educational Qualification: CA Experience: 8–12 years of progressive finance experience with at least 3–5 years in a leadership or business finance role Industry Preference: Oil & Gas, Energy, or Core Infrastructure sectors Strong command over accounting, controls, regulatory compliance, and business partnering Proven experience in finance process transformation and digitization initiatives High integrity, strong ethics, and demonstrated governance orientation Effective communicator with the ability to work across business and technical functions

At Vedanta, we believe that human capital is our core asset. Identifying internal talent and elevating them to enhanced leadership roles is the hallmark of our Organization’s DNA and has been the key factor in delivering our rapid growth. Cairn Oil & Gas is the largest private oil and gas exploration and production company in India, accounting for more than a quarter of India’s domestic crude oil production. At Cairn, we are committed to playing a lead role in the energy security of the country and geared up towards contributing half of India’s crude production. We are now looking for a visionary, high-impact leader to lead our North-East Strategic Business Unit (SBU) and shape the next chapter of energy leadership in the region. Roles and Responsibilities: The Chief Commercial Officer(CCO) – North-East will lead the commercial strategy, procurement operations, contracts management , and vendor governance for one of India’s most crucial hydrocarbon assets. This is a high-visibility, growth-oriented role designed for agile leaders who thrive in fast-paced environments and are ready to take on significant leadership responsibility at an early stage in their career. The incumbent will: Own and execute the commercial, procurement, and contracts strategy across the North-East Asset. Manage sourcing, vendor selection, negotiation , and contract lifecycle with a strong cost and risk lens. Ensure strict compliance with Vedanta’s procurement policies and regulatory/legal frameworks . Lead digitalization of procurement , adoption of automation tools, and data-led decision-making practices. Partner closely with technical, operations, finance, and legal teams to ensure seamless commercial alignment. Optimize costs through category management , vendor consolidation, and continuous process improvement. Benchmark procurement and contract practices with global best-in-class standards . Build and lead a high-performing commercial team focused on agility, compliance, and delivery excellence. Ideal Candidate Profile: Educational Qualification: Engineering / Commerce / Supply Chain / MBA (preferred) Experience: 8–12 years of experience in commercial operations, procurement, or contract management Preferred Industry Background: Oil & Gas, EPC, Manufacturing, Infrastructure, or Energy Strong analytical skills, techno-commercial acumen, and stakeholder management capabilities Familiarity with SAP, ERP systems, contract tools, and vendor management platforms Strong governance orientation, negotiation skills, and collaborative leadership style.

Location: Jorhat, AS, IN Guwahati, AS, IN Areas of Work: Sales & Marketing Job Id: 12099

1. Increase the sales of distributors by offering training and meeting more customers. 2. Make new distributors of Big Installer or Big Distributor from competitions. 3. Build Trust among new and existing distributors by engaging them on a regular basis. Primary Responsibility 1. Contact and physical meeting with retail shop/dealers/distributors to inform them about Loom Solar Product and offerings (daily visit 10 counters) 2. Cold Calling to Prospective customers/dealers to identify sales opportunity 3. Lead Generation for Dealer Network to increase the sales 4. Negotiate with dealers to sell our product only if competitor is offering a similar price. 5. Prepare Quotations and share with dealers for their order requirement 6. Keep Record and update of all visits in company sales application 7. Pickup call and respond to each dealers on immediate basis 8. Ensure that Loom Solar products are the first choice in the channel vis a vis the competition 9. Ensure stock availability of 30 days Inventory with Channels Partners 1 0. Monitor Distributor and dealer Stock movement & Secondary / Tertiary Sales 11. Conduct Distributor / Dealer meets and training programs

Optometrist or similar qualification based applicants can apply who are: Skilled to do eye checkups Who can prescribe Who can do dispensing on optical lens About the Role At Lenskart, the role of an Optometrist goes beyond just eye check-ups. It also encompasses sales as a key responsibility. The Optometrist plays a crucial role in providing technical expertise through eye examinations, dispensing and diagnosis, while also driving product sales, performing stocktakes, and adhering to SOPs to ensure an outstanding customer experience. Responsibilities Area Greet and welcome all walk-in customers, directing them to the clinic to promote free eye check-ups. Participate in stocktakes, maintain sales floor standards, and handle daily tasks to ensure an exceptional shopping experience for customers. Familiarize with the POS system to ensure smooth and accurate transaction processing. Commit to customer satisfaction by addressing and resolving any customer concerns. Focus on customer needs, driving overall satisfaction. Personal Attributes & Competencies: Minimum qualification: Diploma or Bachelor's degree in Optometry Freshers are welcome to apply no prior work experience required Strong ability to build rapport and foster trusting relationships Skilled at identifying customers' unspoken needs and providing effective solutions Excellent communication and active listening skills Adaptability to changing environments and a willingness to learn Proactive in taking ownership of tasks with a focus on results and customer satisfaction Strong multitasking abilities and the capability to prioritize tasks effectively. Education : Bsc. or Diploma in Optometry or Ophthalmic Assistance.

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profile Under graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory

Dear Candidate, We are looking for Dynamic Candidate with good Communication Skill Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers.

- 100 % lead will be provided - Doing cold calling - Identifying sales opportunities - Closing business deals - Following up with customers - Meeting sales targets -A Great Welcoming Personality That Encourages Relationship Building. Required Candidate profile • 12 months - 2 years experience in sales & Marketing • Bachelor's degree • Fresher's Can't Apply • Bike

Develop sales strategies. Guiding the team to sale the given product. Monitor team performance. Generate business through the team. Motivate team to achieve the target. provide training and guidance to them. Team Management and Team Handling. Required Candidate profile Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Last company Documents Mandatory (Offer & Relieving) Ready to do Hardcore Sales & Team handling Perks and benefits On Roll job + High CTC Incentives + Allowances

Develop & execute strategic sales plans Collaborate with teams for revenue growth Build strong relationship with customer to their need Being a strong link between Sales & the Dealing team to client. Achieve of monthly targets of new client revenue. Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 8799405567 Sr HR Anandi S Perks and benefits On Roll - Full Time Insurance Career Mediclaim

Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent - Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibilities Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification: Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think / entrepreneur mind-set etc.

Reporting to Store Manager Skip Level Areas Operations Manager About the Role A Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to customers. He/she plays a key role in driving the revenue achieved by the store. Responsibilities Area Customer focus: Driving Net Promoter Score Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Product recommendation Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority .

Reporting to Area Operations Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store.

Role & responsibilities Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Product recommendation Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Preferred candidate profile Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority .

We are seeking a highly motivated Recruiter to join our Retail TA team. In this role, you will be responsible for leading the recruitment process for a variety of roles. You will work closely with hiring managers to understand their hiring needs and develop recruitment strategies to attract and hire top talent. Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLAs Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures Minimum Qualifications: Bachelor's degree in Human Resources or related field Minimum of 3+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team.

Reporting to Store Manager Skip Level Areas Operations Manager About the Role Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has Product recommendation With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions Achieving sales targets & SOP adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently Post making the sale, he/she is responsible for coordinating with the customer for product pickup, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & maintenance He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.