Urgent opening For Desktop Engineer L2 - Itkithakurgaon (Ranchi) Team Computers

2.0 - 7.0 years

0 - 3 Lacs

Ranchi, Itkithakurgoan

Work from Office

Job Title: Desktop Engineer L2 Location: Itkithakurgoan, Ranchi Experience: 2+ years Job Type: Permanent Key Responsibilities: Provide L2 support for desktops, laptops, printers, scanners, and other end-user devices. Handle escalated issues from L1 support and ensure timely resolution. Install, configure, and troubleshoot Windows OS, MS Office, and standard applications. Perform hardware diagnostics and replacement (RAM, HDD, etc.). Manage user accounts, profiles, and permissions in Active Directory. Provide support for email configurations (Outlook/O365). Assist with network-related issues (LAN/WAN, IP conflicts, DNS issues). Coordinate with vendors for warranty and AMC support. Maintain IT asset inventory and documentation. Ensure adherence to IT policies, security standards, and compliance protocols. Support in software deployment and patch management. Assist in new joiner onboarding setups and system decommissioning. If interested, kindly share your resume at ritu.pathak@teamcomputers.com

Posted 4 days ago

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