Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
1.0 - 6.0 years
2 - 4 Lacs
Shillong, Jorhat, Itanagar
Work from Office
Interact with customers, provide product information. Meet sales targets and goals. Generate leads and reach out to customers. Follow up with customers post-sales. Maintain accurate sales records. Collaborate with team members. HR:- No:- 9601737054 Required Candidate profile Education :- Any Graduate With Good Communication. Experience :- Must 1+ years of field Sales / Banking / Finance / Insurance. Age : 24 to 40 years (Fresher's can't apply). Locality : Should be Local. Perks and benefits P.F Medical Benefits Family Insurance On roll job.
Posted 2 weeks ago
8.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The team Our Global HR Technology team is responsible for the HR technology stack strategy and execution across the Hitachi Digital operating companies, which include GlobalLogic, Hitachi Digital Services and Hitachi Vantara and comprise of more than 50,000 employees in 52 countries across the globe. We are an innovative, driven and dynamic team that are passionate about people and technology and are currently leading several critical transformation initiatives, which include a global re-implementation of Workday to incorporate new functionalities, global tech stack optimization, and the introduction of AI capability across HR. What You’ll Be Doing The Workday Integration Lead will be responsible for leading the design, delivery, and management of integrations across all operating companies (OpCos) within the organization. This role focuses on overseeing the lifecycle of Workday and HR technology integrations, ensuring seamless connectivity between systems, data integrity, and process efficiency. As the Integration Lead, you will collaborate with internal stakeholders and external partners to deliver high-quality, scalable integration solutions. This role will drive strategic initiatives, including ensuring compliance with global data governance and security standards, while managing ongoing optimization of the integration landscape post-implementation. You Will Serve as a primary representative of the HR engineering function, collaborating with implementation teams and internal stakeholders to translate business requirements into technical designs, and develop, test, and deploy HR integrations Define and execute the product vision and roadmap for Workday and related HR technology integrations, with consideration for integration architecture best practice, scalability, governance and business continuity Lead the design and delivery of integration solutions, collaborating with IT, HR, and external vendors to develop scalable solutions for critical business processes, such as payroll, benefits, and finance Oversee data mapping, conversion, and validation processes to ensure data accuracy and consistency across systems Ensure compliance with data governance, privacy regulations, and security protocols during integration design and development Manage the lifecycle of Workday and other HR system integrations, monitoring integration performance through operational dashboards, ensuring stability and continuous improvement Build strong relationships with OpCo stakeholders, ensuring integration solutions meet local and global business requirements Facilitate communication and training to ensure stakeholders understand and can effectively use integration solutions Ensure all integration solutions adhere to global compliance and regulatory requirements, including GDPR, CCPA, and other data privacy standards. Collaborate with IT and data governance teams to address security vulnerabilities and ensure alignment with enterprise policies. What You Bring To The Team Bachelor’s degree in Computer Science, Information Systems, or a related field. Minimum of 8 years of experience in HR technology integrations, preferably with Workday or similar ERP systems. Proven experience managing complex integration projects in global organizations. Strong expertise in Workday integration tools, including Workday Studio, EIBs, Core Connectors, and Workday Web Services (REST/SOAP APIs). Familiarity with middleware solutions (e.g., Dell Boomi, SnapLogic) and programming languages like XML, XSLT etc., Comprehensive understanding of HR functional areas (HCM, Payroll, Benefits, etc.) and associated data models. Experience with global data governance, security frameworks, and compliance standards. Strong project management skills with the ability to lead multiple initiatives and balance competing priorities. Exceptional communication and stakeholder management abilities, with a collaborative approach. Analytical and problem-solving skills, with a proactive mindset toward innovation and improvement. Certification in Workday Integration Certification and / or Workday HCM Certification are preferred but not essential About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Our Values We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs. We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Company Description VIRTUAAL PARENG HYDRO PRIVATE LIMITED is a hydro power generation company based in Arunachal Pradesh, India. The company focuses on sustainable hydro power solutions to contribute to clean energy production and environmental conservation. Role Description This is a full-time on-site role for a Site Civil Engineer at the hydro construction site PARENG HYDRO PROJECT in Papumpare District of Arunachal Pradesh. The Site Civil Engineer will be responsible for civil engineering design, planning, and tasks related to hydro power projects. Qualifications Civil Engineering Design, Civil Engineering, and Planning skills Experience in Hydro projects Strong knowledge of civil engineering principles and practices Excellent problem-solving and analytical skills Ability to work effectively in a team environment Bachelor's degree in Civil Engineering or related field Show more Show less
Posted 2 weeks ago
110.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
This job is with Hitachi Digital Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Our Company We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as vital, as well as prioritizing and managing time effectively in a fast-paced environment. Raise issues to Product Engineering, when required. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members through a Swarming framework. Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Provide advanced technical support while ensuring that customer satisfaction is achieved Experiencing designing and implementing high-scale distributed systems Understanding of scaling, availability and operational concerns for large systems responsible for designing, developing, testing, and implementing customized solutions on the Salesforce platform by utilizing Apex coding, Visualforce, and Lightning components to meet specific business needs. Investigating and resolving complex technical issues reported by users. Debugging production code to identify root causes of bugs and system errors. Providing detailed technical explanations to users with varying levels of technical expertise. Experience: 18+months in Salesforce Development and Integration REQUIRED SKILLS: Apex (JavaScript), HTML, SQL, strong problem-solving skills, and analytical thinking. Familiarity with Certinia PSA is desirable. What You'll Bring As a Salesforce developer you have knowledge of the technical domains of Salesforce including the various cloud platforms, programmatic development, declarative solutioning and integrations Ability to perform automated testing and write unit tests Understanding of E2E lifecycle of Salesforce development collaborating with multiple engineers Experience integrating Salesforce with external systems & applications. Knowledge of Salesforce APIs (SOAP, REST, Bulk, Metadata) and best practices for common integration scenarios Front-end development experience with Lightning Web Components Knowledge of integrations, 3rd party integration tools, ETL with Salesforce Knowledge of Object-Oriented Analysis and Design, database design and software development lifecycle Participate in technical design sessions; develop technical solution documentation aligned with the business objectives Develop, test, and document custom development, integrations, and data migration elements of a Salesforce implementation Troubleshoot and fix the issues. Work with teams to identify problems and determine the appropriate tools for addressing them About us We're a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We're curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you're not just another employee; you're part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
This job is with Hitachi Digital Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Our Company We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Operational Management Oversee the Salesforce support team, providing guidance, mentoring, and performance management. Ensure timely resolution of support tickets, including issues, incidents, and requests, while meeting SLAs. Monitor system performance and proactively address potential issues to ensure platform reliability. Manage system maintenance activities, including upgrades, patches, and scheduled downtime, while minimizing business impact. Team Leadership Lead and motivate the Salesforce support team to deliver exceptional service and achieve performance goals. Provide training and development opportunities to enhance team skills and Salesforce expertise. Act as the escalation point for critical issues, ensuring swift resolution and clear communication with stakeholders. Stakeholder Engagement Collaborate with business teams to understand their needs and ensure the Salesforce platform aligns with organizational goals. Act as the liaison between IT and business users, translating technical issues into business terms and vice versa. Communicate platform updates, system changes, and support metrics to stakeholders regularly. Strategic Oversight Develop and enforce Salesforce support policies, processes, and best practices to maintain system integrity. Stay updated on Salesforce features, releases, and trends to drive continuous improvement. Identify opportunities for system enhancements and work with development teams to implement them. Manage vendor relationships for Salesforce-related tools and services. Compliance and Governance Ensure Salesforce operations comply with organizational policies and regulatory requirements. Oversee data integrity and security protocols within the Salesforce platform. Maintain accurate system documentation and training materials. What You'll Bring Technical Skills 3+ years of experience in Salesforce administration, support, or management. Salesforce Administrator certification required; advanced certifications (e.g., Salesforce Advanced Administrator or Sales Cloud Consultant) preferred. Proven leadership experience managing teams in a technical support environment. Strong problem-solving, communication, and project management skills. Key Competencies Technical Expertise: In-depth knowledge of Salesforce platform capabilities, including Service Cloud, Sales Cloud, and other modules. Customer Focus: Commitment to delivering a seamless user experience and resolving issues promptly. Team Collaboration: Ability to work cross-functionally with diverse teams to achieve common goals. Adaptability: Capability to manage multiple priorities in a fast-paced, dynamic environment. Strategic Thinking: Vision to align Salesforce operations with long-term business objectives. About us We're a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We're curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you're not just another employee; you're part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
This job is with Hitachi Digital Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Our Company We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role We are seeking a highly skilled and experienced IT Apps - Portfolio Manager to join our team. The ideal candidate will be responsible for overseeing the IT Applications Project Management Office (PMO), ensuring the successful delivery of IT application projects across the organization. This role requires strong project management skills, leadership abilities, and the capacity to work collaboratively in a shared service IT PMO environment. The candidate must be adept at creating executive presentations, be techno-functional while engaging with stakeholders, and ensure a constant flow of communications across various stakeholders. Experience managing AI applications is a plus. Previous experience in managing audits across various IT applications is required. SCRUM certification is essential. Key Responsibilities Lead the IT Applications PMO, managing a portfolio of IT application projects and ensuring alignment with business objectives. Develop and implement PMO processes, standards, and best practices to ensure project success. Collaborate with business stakeholders to understand project requirements and define project scope, goals, and deliverables. Ensure the performance, quality, and timeliness of project deliverables. Identify, document, and mitigate project risks and issues. Conduct regular project reviews and provide status updates to senior management. Create and deliver executive presentations to communicate project status, risks, and opportunities. Stay up-to-date with the latest industry trends and technologies in project management. Utilize Agile methodologies and SCRUM practices to manage projects. Ensure effective communication and collaboration within the shared service IT PMO environment. Engage with stakeholders in a techno-functional capacity, bridging the gap between technical and business teams. Maintain a constant flow of communication across various stakeholders to ensure alignment and transparency. Manage audits across various IT applications to ensure compliance and operational efficiency. Department/Project Description Order to Invoice (O2I) process transformation was kicked off in FY21 with the intention to increase project utilization, increase billing accuracy, increase margins, optimize resourcing, improve gross margins, improve expense management and over-all increase productivity in resourcing and project management. Certinia's PSA (Professional Services Automation) module was selected in order to meet the specific GlobalLogic business requirements. Keyskills - Must Have Program Management Delivery manager delivery head program manager delivery management PMP agile scrum master CSM Digital Transformation Analytics Data Science P&L management SAFE agilist data science artificial intelligence What You'll Bring Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. 3+ years of experience in IT project management, with a focus on managing large-scale application projects. Strong proficiency in project management tools and methodologies. SCRUM certification (e.g., Certified ScrumMaster, Certified Scrum Professional) is required. Experience with Agile methodologies and practices. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. Proven ability to create and deliver executive presentations. Experience in a shared service IT PMO environment is a plus. Proficiency in using project management software (e.g., Jira, Microsoft Project) is a plus. Previous experience in managing audits across various IT applications is required. About us We're a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We're curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you're not just another employee; you're part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
4.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
Remote
About Sibros Technologies Who We Are Sibros is accelerating the future of SDV excellence with its Deep Connected Platform™ that orchestrates full vehicle software update management, vehicle analytics, and remote commands in one integrated system. Adaptable to any vehicle architecture, Sibros’ platform meets stringent safety, security, and compliance standards, propelling OEMs to innovate new connected vehicle use cases across fleet management, predictive maintenance, data monetization, and beyond. Learn more at www.sibros.tech. Our Mission Our mission is to help our customers get the most value out of their connected devices. Follow us on LinkedIn | Youtube | Instagram About The Role Job Title : Software Engineer II Experience : 4+ years Department : Engineering Reports to : Engineering Manager Work shift : PST hours You’ll also be working in a team to develop multi-cloud initiatives and expand Sibros’ footprint worldwide. In addition, you will have the opportunity to interface with the world’s leading mobility companies working closely with our customers to collaborate on designing the best solutions to integrate multiple cloud backends. What You’ll Do Designing and implementing essential core libraries/services that could be reused by all other microservices (e.g. service mesh, authentication, observability instruments, storage abstractions, feature flag, etc.) Participating in multi-cloud (e.g. AWS, GCP, Azure) initiatives, introducing best practices in abstraction to minimize the moving pieces amongst multiple clouds Identifying the gaps in the system while scaling to millions of vehicles, and providing generic solutions to ensure high availability, reliability, and scalability Work with our internal engineering team to design tooling and solutions that will improve their efficiency, acting as a multiplier of output for the whole organization, and providing automation to remove redundant efforts at every step. Provide expertise in coding and design practices for high performances and scalability, from our Product code to our IAC designs. What You Should Know Excellent understanding of computer science fundamentals, data structures, and algorithms Strong track record in designing and implementing large-scale distributed systems Willingness to wear multiple hats and adapt to a fast-paced startup environment Proficient in writing at least one programming language in production-grade Passionate about the vision and mission of the company, and interested in solving challenging problems in the automotive IoT domain Deep Infrastructure knowledge, specifically around Cloud architectures and Kubernetes Preferred Qualifications Strong experience in writing Golang in production Experience in designing and implementing systems for large-scale IoT devices Experience in working in a large-scale infrastructure team Has a good grasp of limitations and potential issues of different parts of the infrastructure Experience in setting technical directions for engineering teams Implementation and usage of a fully-fledge observability stack What We Offer Competitive and generous total compensation package Comprehensive health plans with company contribution. Flexible vacation and paid time off. You’re the best person to decide when you need time off. Our flexible vacation policy puts you in control. Team events and off-sites. Budget for online courses, books, and conferences. Employee wellness programs to support self-care and overall wellness. Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career This position will be responsible for building, managing, and maintaining new and existing model infrastructures in the Sales Planning tool, for example Anaplan, Pigment, or equivalent. This position will report directly to our Manager of Business Systems for Sales Planning, and the broader business community, to modify models and dashboards within the system. The primary focus will be to work on developing requirements for any proposed changes to the system or any other technical properties. As a Model Builder, you will partner with key stakeholders in various teams, including our Global Planning Organization, Theatre Sales Operations Teams, and Strategic Analytics Team to drive project execution from discovery through closure. The ideal candidate should be comfortable working in a team and a matrix environment. This position works across department and functional lines on a variety of programs that range in scope, risk and complexity with an eye toward continuous improvement. Your Impact Work with other team members to translate existing solutions, complex spreadsheets and business problems into elegant, intuitive multi-dimensional models Modify existing models as part of a connected solution, optimization, or to incorporate new functionality Provide candid, meaningful feedback and progress updates in a timely manner to the Business Partner and team Develop model documentation Participate in data integration and migration solutions Lead UAT testing and deployment Maintain Opportunity Model infrastructure for developed models and make changes based on line of business feedback Build and maintain new models for future phases of the system implementation Lead data stewardship efforts across source systems and Pigment Liaison with multiple teams that include Sales Operations, IT teams and Finance and Operations users Conduct administrative tasks as needed associated with the Pigment platform Research data questions that arise from regular usage of the platform User support on calculations/logic to address any questions that arise Identify business requirements and build user stories to support enhancements for the platform Training new users on the Pigment platform Qualifications Your Experience A bachelor's degree in Finance, Accounting, MIS or related field or equivalent military experience required Minimum 2 years experience in Model building / Development for Pigment or Anaplan Level 2 , Level 3 Certification in Anaplan or Pigment Certification (preferred) Excellent Communication and Prioritization skills Advanced proficiency in Microsoft Excel and experience in efficiently designing and maintaining complex models Familiarity with basic data integration scripting concepts and ETL technologies preferred Demonstrated knowledge of a formal system implementation methodology – requirements gathering, design, build/test and deploy (Agile methodology preferable) Experience building models in a Sales environment strongly preferred Strong understanding of data integration (inbound and outbound) Experience with Salesforce or other sales systems and tools is a plus Passion for business analytics, modeling and planning Excellent problem solving, analytical, and communication skills Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach Additional Information Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Operational Management Oversee the Salesforce support team, providing guidance, mentoring, and performance management. Ensure timely resolution of support tickets, including issues, incidents, and requests, while meeting SLAs. Monitor system performance and proactively address potential issues to ensure platform reliability. Manage system maintenance activities, including upgrades, patches, and scheduled downtime, while minimizing business impact. Team Leadership Lead and motivate the Salesforce support team to deliver exceptional service and achieve performance goals. Provide training and development opportunities to enhance team skills and Salesforce expertise. Act as the escalation point for critical issues, ensuring swift resolution and clear communication with stakeholders. Stakeholder Engagement Collaborate with business teams to understand their needs and ensure the Salesforce platform aligns with organizational goals. Act as the liaison between IT and business users, translating technical issues into business terms and vice versa. Communicate platform updates, system changes, and support metrics to stakeholders regularly. Strategic Oversight Develop and enforce Salesforce support policies, processes, and best practices to maintain system integrity. Stay updated on Salesforce features, releases, and trends to drive continuous improvement. Identify opportunities for system enhancements and work with development teams to implement them. Manage vendor relationships for Salesforce-related tools and services. Compliance and Governance Ensure Salesforce operations comply with organizational policies and regulatory requirements. Oversee data integrity and security protocols within the Salesforce platform. Maintain accurate system documentation and training materials. What You’ll Bring Technical Skills 3+ years of experience in Salesforce administration, support, or management. Salesforce Administrator certification required; advanced certifications (e.g., Salesforce Advanced Administrator or Sales Cloud Consultant) preferred. Proven leadership experience managing teams in a technical support environment. Strong problem-solving, communication, and project management skills. Key Competencies Technical Expertise: In-depth knowledge of Salesforce platform capabilities, including Service Cloud, Sales Cloud, and other modules. Customer Focus: Commitment to delivering a seamless user experience and resolving issues promptly. Team Collaboration: Ability to work cross-functionally with diverse teams to achieve common goals. Adaptability: Capability to manage multiple priorities in a fast-paced, dynamic environment. Strategic Thinking: Vision to align Salesforce operations with long-term business objectives. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Operational Management Oversee the Salesforce support team, providing guidance, mentoring, and performance management. Ensure timely resolution of support tickets, including issues, incidents, and requests, while meeting SLAs. Monitor system performance and proactively address potential issues to ensure platform reliability. Manage system maintenance activities, including upgrades, patches, and scheduled downtime, while minimizing business impact. Team Leadership Lead and motivate the Salesforce support team to deliver exceptional service and achieve performance goals. Provide training and development opportunities to enhance team skills and Salesforce expertise. Act as the escalation point for critical issues, ensuring swift resolution and clear communication with stakeholders. Stakeholder Engagement Collaborate with business teams to understand their needs and ensure the Salesforce platform aligns with organizational goals. Act as the liaison between IT and business users, translating technical issues into business terms and vice versa. Communicate platform updates, system changes, and support metrics to stakeholders regularly. Strategic Oversight Develop and enforce Salesforce support policies, processes, and best practices to maintain system integrity. Stay updated on Salesforce features, releases, and trends to drive continuous improvement. Identify opportunities for system enhancements and work with development teams to implement them. Manage vendor relationships for Salesforce-related tools and services. Compliance and Governance Ensure Salesforce operations comply with organizational policies and regulatory requirements. Oversee data integrity and security protocols within the Salesforce platform. Maintain accurate system documentation and training materials. What You’ll Bring Technical Skills 3+ years of experience in Salesforce administration, support, or management. Salesforce Administrator certification required; advanced certifications (e.g., Salesforce Advanced Administrator or Sales Cloud Consultant) preferred. Proven leadership experience managing teams in a technical support environment. Strong problem-solving, communication, and project management skills. Key Competencies Technical Expertise: In-depth knowledge of Salesforce platform capabilities, including Service Cloud, Sales Cloud, and other modules. Customer Focus: Commitment to delivering a seamless user experience and resolving issues promptly. Team Collaboration: Ability to work cross-functionally with diverse teams to achieve common goals. Adaptability: Capability to manage multiple priorities in a fast-paced, dynamic environment. Strategic Thinking: Vision to align Salesforce operations with long-term business objectives. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
110.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as vital, as well as prioritizing and managing time effectively in a fast-paced environment. Raise issues to Product Engineering, when required. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members through a Swarming framework. Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Provide advanced technical support while ensuring that customer satisfaction is achieved Experiencing designing and implementing high-scale distributed systems Understanding of scaling, availability and operational concerns for large systems responsible for designing, developing, testing, and implementing customized solutions on the Salesforce platform by utilizing Apex coding, Visualforce, and Lightning components to meet specific business needs. Investigating and resolving complex technical issues reported by users. Debugging production code to identify root causes of bugs and system errors. Providing detailed technical explanations to users with varying levels of technical expertise. Experience: 18+months in Salesforce Development and Integration REQUIRED SKILLS: Apex (JavaScript), HTML, SQL, strong problem-solving skills, and analytical thinking. Familiarity with Certinia PSA is desirable. What You’ll Bring As a Salesforce developer you have knowledge of the technical domains of Salesforce including the various cloud platforms, programmatic development, declarative solutioning and integrations Ability to perform automated testing and write unit tests Understanding of E2E lifecycle of Salesforce development collaborating with multiple engineers Experience integrating Salesforce with external systems & applications. Knowledge of Salesforce APIs (SOAP, REST, Bulk, Metadata) and best practices for common integration scenarios Front-end development experience with Lightning Web Components Knowledge of integrations, 3rd party integration tools, ETL with Salesforce Knowledge of Object-Oriented Analysis and Design, database design and software development lifecycle Participate in technical design sessions; develop technical solution documentation aligned with the business objectives Develop, test, and document custom development, integrations, and data migration elements of a Salesforce implementation Troubleshoot and fix the issues. Work with teams to identify problems and determine the appropriate tools for addressing them About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete 2. 2. 2. problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as vital, as well as prioritizing and managing time effectively in a fast-paced environment. Raise issues to Product Engineering, when required. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members through a Swarming framework. Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Provide advanced technical support while ensuring that customer satisfaction is achieved Experiencing designing and implementing high-scale distributed systems Responsible for designing, developing, testing, and implementing customized solutions on the Salesforce platform by utilizing Apex coding, Visualforce, and Lightning components to meet specific business needs. Investigating and resolving complex technical issues reported by users. Debugging production code to identify root causes of bugs and system errors. Providing detailed technical explanations to users with varying levels of technical expertise. Managing support tickets and ensuring timely resolution. What You’ll Bring 2+ years of experience working with Salesforce and PSA systems (Certinia/FinancialForce experience preferred). Salesforce Administrator certification required; Salesforce developer and Salesforce App Builder is preferred. Strong understanding of force.com data model Understanding of PSA processes, including resource management, project tracking, and time entry. Experience with integrations, Apex, Visualforce, and Lightning components is a plus. Proven track record of solving complex technical issues and leading cross-functional teams. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
110.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as vital, as well as prioritizing and managing time effectively in a fast-paced environment. Raise issues to Product Engineering, when required. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members through a Swarming framework. Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Provide advanced technical support while ensuring that customer satisfaction is achieved Experiencing designing and implementing high-scale distributed systems Understanding of scaling, availability and operational concerns for large systems responsible for designing, developing, testing, and implementing customized solutions on the Salesforce platform by utilizing Apex coding, Visualforce, and Lightning components to meet specific business needs. Investigating and resolving complex technical issues reported by users. Debugging production code to identify root causes of bugs and system errors. Providing detailed technical explanations to users with varying levels of technical expertise. Experience: 18+months in Salesforce Development and Integration REQUIRED SKILLS: Apex (JavaScript), HTML, SQL, strong problem-solving skills, and analytical thinking. Familiarity with Certinia PSA is desirable. What You’ll Bring As a Salesforce developer you have knowledge of the technical domains of Salesforce including the various cloud platforms, programmatic development, declarative solutioning and integrations Ability to perform automated testing and write unit tests Understanding of E2E lifecycle of Salesforce development collaborating with multiple engineers Experience integrating Salesforce with external systems & applications. Knowledge of Salesforce APIs (SOAP, REST, Bulk, Metadata) and best practices for common integration scenarios Front-end development experience with Lightning Web Components Knowledge of integrations, 3rd party integration tools, ETL with Salesforce Knowledge of Object-Oriented Analysis and Design, database design and software development lifecycle Participate in technical design sessions; develop technical solution documentation aligned with the business objectives Develop, test, and document custom development, integrations, and data migration elements of a Salesforce implementation Troubleshoot and fix the issues. Work with teams to identify problems and determine the appropriate tools for addressing them About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role We are seeking a highly skilled and experienced IT Apps - Portfolio Manager to join our team. The ideal candidate will be responsible for overseeing the IT Applications Project Management Office (PMO), ensuring the successful delivery of IT application projects across the organization. This role requires strong project management skills, leadership abilities, and the capacity to work collaboratively in a shared service IT PMO environment. The candidate must be adept at creating executive presentations, be techno-functional while engaging with stakeholders, and ensure a constant flow of communications across various stakeholders. Experience managing AI applications is a plus. Previous experience in managing audits across various IT applications is required. SCRUM certification is essential. Key Responsibilities Lead the IT Applications PMO, managing a portfolio of IT application projects and ensuring alignment with business objectives. Develop and implement PMO processes, standards, and best practices to ensure project success. Collaborate with business stakeholders to understand project requirements and define project scope, goals, and deliverables. Ensure the performance, quality, and timeliness of project deliverables. Identify, document, and mitigate project risks and issues. Conduct regular project reviews and provide status updates to senior management. Create and deliver executive presentations to communicate project status, risks, and opportunities. Stay up-to-date with the latest industry trends and technologies in project management. Utilize Agile methodologies and SCRUM practices to manage projects. Ensure effective communication and collaboration within the shared service IT PMO environment. Engage with stakeholders in a techno-functional capacity, bridging the gap between technical and business teams. Maintain a constant flow of communication across various stakeholders to ensure alignment and transparency. Manage audits across various IT applications to ensure compliance and operational efficiency. Department/Project Description Order to Invoice (O2I) process transformation was kicked off in FY21 with the intention to increase project utilization, increase billing accuracy, increase margins, optimize resourcing, improve gross margins, improve expense management and over-all increase productivity in resourcing and project management. Certinia's PSA (Professional Services Automation) module was selected in order to meet the specific GlobalLogic business requirements. Keyskills - Must Have Program Management Delivery manager delivery head program manager delivery management PMP agile scrum master CSM Digital Transformation Analytics Data Science P&L management SAFE agilist data science artificial intelligence What You’ll Bring Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field. 3+ years of experience in IT project management, with a focus on managing large-scale application projects. Strong proficiency in project management tools and methodologies. SCRUM certification (e.g., Certified ScrumMaster, Certified Scrum Professional) is required. Experience with Agile methodologies and practices. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. Proven ability to create and deliver executive presentations. Experience in a shared service IT PMO environment is a plus. Proficiency in using project management software (e.g., Jira, Microsoft Project) is a plus. Previous experience in managing audits across various IT applications is required. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete 2. 2. 2. problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as vital, as well as prioritizing and managing time effectively in a fast-paced environment. Raise issues to Product Engineering, when required. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members through a Swarming framework. Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Provide advanced technical support while ensuring that customer satisfaction is achieved Experiencing designing and implementing high-scale distributed systems Responsible for designing, developing, testing, and implementing customized solutions on the Salesforce platform by utilizing Apex coding, Visualforce, and Lightning components to meet specific business needs. Investigating and resolving complex technical issues reported by users. Debugging production code to identify root causes of bugs and system errors. Providing detailed technical explanations to users with varying levels of technical expertise. Managing support tickets and ensuring timely resolution. What You’ll Bring 2+ years of experience working with Salesforce and PSA systems (Certinia/FinancialForce experience preferred). Salesforce Administrator certification required; Salesforce developer and Salesforce App Builder is preferred. Strong understanding of force.com data model Understanding of PSA processes, including resource management, project tracking, and time entry. Experience with integrations, Apex, Visualforce, and Lightning components is a plus. Proven track record of solving complex technical issues and leading cross-functional teams. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role We are seeking a highly skilled and experienced IT Apps - Portfolio Manager to join our team. The ideal candidate will be responsible for overseeing the IT Applications Project Management Office (PMO), ensuring the successful delivery of IT application projects across the organization. This role requires strong project management skills, leadership abilities, and the capacity to work collaboratively in a shared service IT PMO environment. The candidate must be adept at creating executive presentations, be techno-functional while engaging with stakeholders, and ensure a constant flow of communications across various stakeholders. Experience managing AI applications is a plus. Previous experience in managing audits across various IT applications is required. SCRUM certification is essential. Key Responsibilities Lead the IT Applications PMO, managing a portfolio of IT application projects and ensuring alignment with business objectives. Develop and implement PMO processes, standards, and best practices to ensure project success. Collaborate with business stakeholders to understand project requirements and define project scope, goals, and deliverables. Ensure the performance, quality, and timeliness of project deliverables. Identify, document, and mitigate project risks and issues. Conduct regular project reviews and provide status updates to senior management. Create and deliver executive presentations to communicate project status, risks, and opportunities. Stay up-to-date with the latest industry trends and technologies in project management. Utilize Agile methodologies and SCRUM practices to manage projects. Ensure effective communication and collaboration within the shared service IT PMO environment. Engage with stakeholders in a techno-functional capacity, bridging the gap between technical and business teams. Maintain a constant flow of communication across various stakeholders to ensure alignment and transparency. Manage audits across various IT applications to ensure compliance and operational efficiency. Department/Project Description Order to Invoice (O2I) process transformation was kicked off in FY21 with the intention to increase project utilization, increase billing accuracy, increase margins, optimize resourcing, improve gross margins, improve expense management and over-all increase productivity in resourcing and project management. Certinia's PSA (Professional Services Automation) module was selected in order to meet the specific GlobalLogic business requirements. Keyskills - Must Have Program Management Delivery manager delivery head program manager delivery management PMP agile scrum master CSM Digital Transformation Analytics Data Science P&L management SAFE agilist data science artificial intelligence What You’ll Bring Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field. 3+ years of experience in IT project management, with a focus on managing large-scale application projects. Strong proficiency in project management tools and methodologies. SCRUM certification (e.g., Certified ScrumMaster, Certified Scrum Professional) is required. Experience with Agile methodologies and practices. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. Proven ability to create and deliver executive presentations. Experience in a shared service IT PMO environment is a plus. Proficiency in using project management software (e.g., Jira, Microsoft Project) is a plus. Previous experience in managing audits across various IT applications is required. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role We are seeking a highly skilled and experienced IT Apps - Portfolio Manager to join our team. The ideal candidate will be responsible for overseeing the IT Applications Project Management Office (PMO), ensuring the successful delivery of IT application projects across the organization. This role requires strong project management skills, leadership abilities, and the capacity to work collaboratively in a shared service IT PMO environment. The candidate must be adept at creating executive presentations, be techno-functional while engaging with stakeholders, and ensure a constant flow of communications across various stakeholders. Experience managing AI applications is a plus. Previous experience in managing audits across various IT applications is required. SCRUM certification is essential. Key Responsibilities Lead the IT Applications PMO, managing a portfolio of IT application projects and ensuring alignment with business objectives. Develop and implement PMO processes, standards, and best practices to ensure project success. Collaborate with business stakeholders to understand project requirements and define project scope, goals, and deliverables. Ensure the performance, quality, and timeliness of project deliverables. Identify, document, and mitigate project risks and issues. Conduct regular project reviews and provide status updates to senior management. Create and deliver executive presentations to communicate project status, risks, and opportunities. Stay up-to-date with the latest industry trends and technologies in project management. Utilize Agile methodologies and SCRUM practices to manage projects. Ensure effective communication and collaboration within the shared service IT PMO environment. Engage with stakeholders in a techno-functional capacity, bridging the gap between technical and business teams. Maintain a constant flow of communication across various stakeholders to ensure alignment and transparency. Manage audits across various IT applications to ensure compliance and operational efficiency. Department/Project Description Order to Invoice (O2I) process transformation was kicked off in FY21 with the intention to increase project utilization, increase billing accuracy, increase margins, optimize resourcing, improve gross margins, improve expense management and over-all increase productivity in resourcing and project management. Certinia's PSA (Professional Services Automation) module was selected in order to meet the specific GlobalLogic business requirements. Keyskills - Must Have Program Management Delivery manager delivery head program manager delivery management PMP agile scrum master CSM Digital Transformation Analytics Data Science P&L management SAFE agilist data science artificial intelligence What You’ll Bring Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field. 3+ years of experience in IT project management, with a focus on managing large-scale application projects. Strong proficiency in project management tools and methodologies. SCRUM certification (e.g., Certified ScrumMaster, Certified Scrum Professional) is required. Experience with Agile methodologies and practices. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. Proven ability to create and deliver executive presentations. Experience in a shared service IT PMO environment is a plus. Proficiency in using project management software (e.g., Jira, Microsoft Project) is a plus. Previous experience in managing audits across various IT applications is required. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete 2. 2. 2. problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as vital, as well as prioritizing and managing time effectively in a fast-paced environment. Raise issues to Product Engineering, when required. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members through a Swarming framework. Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Provide advanced technical support while ensuring that customer satisfaction is achieved Experiencing designing and implementing high-scale distributed systems Responsible for designing, developing, testing, and implementing customized solutions on the Salesforce platform by utilizing Apex coding, Visualforce, and Lightning components to meet specific business needs. Investigating and resolving complex technical issues reported by users. Debugging production code to identify root causes of bugs and system errors. Providing detailed technical explanations to users with varying levels of technical expertise. Managing support tickets and ensuring timely resolution. What You’ll Bring 2+ years of experience working with Salesforce and PSA systems (Certinia/FinancialForce experience preferred). Salesforce Administrator certification required; Salesforce developer and Salesforce App Builder is preferred. Strong understanding of force.com data model Understanding of PSA processes, including resource management, project tracking, and time entry. Experience with integrations, Apex, Visualforce, and Lightning components is a plus. Proven track record of solving complex technical issues and leading cross-functional teams. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
110.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as vital, as well as prioritizing and managing time effectively in a fast-paced environment. Raise issues to Product Engineering, when required. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members through a Swarming framework. Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Provide advanced technical support while ensuring that customer satisfaction is achieved Experiencing designing and implementing high-scale distributed systems Understanding of scaling, availability and operational concerns for large systems responsible for designing, developing, testing, and implementing customized solutions on the Salesforce platform by utilizing Apex coding, Visualforce, and Lightning components to meet specific business needs. Investigating and resolving complex technical issues reported by users. Debugging production code to identify root causes of bugs and system errors. Providing detailed technical explanations to users with varying levels of technical expertise. Experience: 18+months in Salesforce Development and Integration REQUIRED SKILLS: Apex (JavaScript), HTML, SQL, strong problem-solving skills, and analytical thinking. Familiarity with Certinia PSA is desirable. What You’ll Bring As a Salesforce developer you have knowledge of the technical domains of Salesforce including the various cloud platforms, programmatic development, declarative solutioning and integrations Ability to perform automated testing and write unit tests Understanding of E2E lifecycle of Salesforce development collaborating with multiple engineers Experience integrating Salesforce with external systems & applications. Knowledge of Salesforce APIs (SOAP, REST, Bulk, Metadata) and best practices for common integration scenarios Front-end development experience with Lightning Web Components Knowledge of integrations, 3rd party integration tools, ETL with Salesforce Knowledge of Object-Oriented Analysis and Design, database design and software development lifecycle Participate in technical design sessions; develop technical solution documentation aligned with the business objectives Develop, test, and document custom development, integrations, and data migration elements of a Salesforce implementation Troubleshoot and fix the issues. Work with teams to identify problems and determine the appropriate tools for addressing them About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Operational Management Oversee the Salesforce support team, providing guidance, mentoring, and performance management. Ensure timely resolution of support tickets, including issues, incidents, and requests, while meeting SLAs. Monitor system performance and proactively address potential issues to ensure platform reliability. Manage system maintenance activities, including upgrades, patches, and scheduled downtime, while minimizing business impact. Team Leadership Lead and motivate the Salesforce support team to deliver exceptional service and achieve performance goals. Provide training and development opportunities to enhance team skills and Salesforce expertise. Act as the escalation point for critical issues, ensuring swift resolution and clear communication with stakeholders. Stakeholder Engagement Collaborate with business teams to understand their needs and ensure the Salesforce platform aligns with organizational goals. Act as the liaison between IT and business users, translating technical issues into business terms and vice versa. Communicate platform updates, system changes, and support metrics to stakeholders regularly. Strategic Oversight Develop and enforce Salesforce support policies, processes, and best practices to maintain system integrity. Stay updated on Salesforce features, releases, and trends to drive continuous improvement. Identify opportunities for system enhancements and work with development teams to implement them. Manage vendor relationships for Salesforce-related tools and services. Compliance and Governance Ensure Salesforce operations comply with organizational policies and regulatory requirements. Oversee data integrity and security protocols within the Salesforce platform. Maintain accurate system documentation and training materials. What You’ll Bring Technical Skills 3+ years of experience in Salesforce administration, support, or management. Salesforce Administrator certification required; advanced certifications (e.g., Salesforce Advanced Administrator or Sales Cloud Consultant) preferred. Proven leadership experience managing teams in a technical support environment. Strong problem-solving, communication, and project management skills. Key Competencies Technical Expertise: In-depth knowledge of Salesforce platform capabilities, including Service Cloud, Sales Cloud, and other modules. Customer Focus: Commitment to delivering a seamless user experience and resolving issues promptly. Team Collaboration: Ability to work cross-functionally with diverse teams to achieve common goals. Adaptability: Capability to manage multiple priorities in a fast-paced, dynamic environment. Strategic Thinking: Vision to align Salesforce operations with long-term business objectives. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
25.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet The Team The person in this position will be dedicated to developing, implementing, and monitoring EHSS programs and policies to ensure compliance with federal, state, and local environmental, health, occupational, and safety regulations for Dexcom’s Bengaluru, India facility. The ideal applicant will apply both professional and technical knowledge and expertise within Environmental Health & Safety, Occupational Safety, and Environmental Compliance. Where You Come In Coordinate the daily activities and priorities for hazard Improvement and EHS workplace performance by promoting a positive safety culture and implementing safety and environmental management systems in accordance with regulations and corporate compliance standards (EHSS Performance Framework). Responsible for site implementation and execution of EHSS Performance Framework standards and Global EHSS Programs at the site level. Identify and evaluate hazardous conditions and practices in the workplace by documenting risk assessments. Conduct and coordinate on-site assessments of the physical conditions and processes of the site. Implement controls to mitigate workplace incidents and injuries. Creates and develop EHSS Programs, processes and training programs for employees for occupational health and safety and environmental sustainability that are site specific. Review, investigate and implement action plans for work-related injuries, illnesses, accidents and safety concerns. Conducts and documents occupational health and safety and environmental inspections as required. Maintain thorough knowledge of federal, state and local OSHA regulations/ OSH Code, fire and safety codes, engineering safety standards and environmental quality regulations. Coordinates and participates in safety committees and leads meetings related to employee safety, lab safety, fire safety, as well as property loss or damage. Assist with hosts all internal / external onsite inspections from EHSS regulatory agencies. Perform ergonomic assessments using Dexcom provided tools and checklists. Able to respond after-hours in case of emergencies at the Site. Perform other related duties as directed that correspond to the overall function of this position. Manages hazardous waste management process, environmental recordkeeping/permitting, hazardous materials shipping, etc. What Makes You Successful Minimum of a Bachelor’s Degree in a safety related or technical field 3-5 years of EHS experience, preferably within software and hardware development/ medical device industry You bring high energy and a results-oriented positive attitude. You are a self-starter and take the initiative to start work and make improvements. You are great at prioritizing tasks and multitasking. Excellent written and verbal communication skills. Excellent customer service skills Proficient use of MS Word, Excel, PowerPoint. Experience using EHSS IT Systems such as Intelex, Process Map, etc. In depth knowledge of EHSS laws, standards, codes and regulatory requirements. Demonstrated through experience and training. Knowledge of building code regulations related to storage of hazardous materials Ergonomic experience in a warehouse setting What You’ll Get A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community . A full and comprehensive benefits program. Growth opportunities on a global scale. Access to career development through in-house learning programs and/or qualified tuition reimbursement. An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Experience And Education Requirements Typically requires a Bachelor's Degree and a minimum of 2-5 years of relevant experience To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: We are seeking a highly skilled and experienced IT Apps - Portfolio Manager to join our team. The ideal candidate will be responsible for overseeing the IT Applications Project Management Office (PMO), ensuring the successful delivery of IT application projects across the organization. This role requires strong project management skills, leadership abilities, and the capacity to work collaboratively in a shared service IT PMO environment. The candidate must be adept at creating executive presentations, be techno-functional while engaging with stakeholders, and ensure a constant flow of communications across various stakeholders. Experience managing AI applications is a plus. Previous experience in managing audits across various IT applications is required. SCRUM certification is essential. Key Responsibilities: Lead the IT Applications PMO, managing a portfolio of IT application projects and ensuring alignment with business objectives. Develop and implement PMO processes, standards, and best practices to ensure project success. Collaborate with business stakeholders to understand project requirements and define project scope, goals, and deliverables. Ensure the performance, quality, and timeliness of project deliverables. Identify, document, and mitigate project risks and issues. Conduct regular project reviews and provide status updates to senior management. Create and deliver executive presentations to communicate project status, risks, and opportunities. Stay up-to-date with the latest industry trends and technologies in project management. Utilize Agile methodologies and SCRUM practices to manage projects. Ensure effective communication and collaboration within the shared service IT PMO environment. Engage with stakeholders in a techno-functional capacity, bridging the gap between technical and business teams. Maintain a constant flow of communication across various stakeholders to ensure alignment and transparency. Manage audits across various IT applications to ensure compliance and operational efficiency. Department/Project Description Order to Invoice (O2I) process transformation was kicked off in FY21 with the intention to increase project utilization, increase billing accuracy, increase margins, optimize resourcing, improve gross margins, improve expense management and over-all increase productivity in resourcing and project management. Certinia's PSA (Professional Services Automation) module was selected in order to meet the specific GlobalLogic business requirements. Keyskills - Must Have Program Management Delivery manager delivery head program manager delivery management PMP agile scrum master CSM Digital Transformation Analytics Data Science P&L management SAFE agilist data science artificial intelligence What you’ll bring: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field. 3+ years of experience in IT project management, with a focus on managing large-scale application projects. Strong proficiency in project management tools and methodologies. SCRUM certification (e.g., Certified ScrumMaster, Certified Scrum Professional) is required. Experience with Agile methodologies and practices. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. Proven ability to create and deliver executive presentations. Experience in a shared service IT PMO environment is a plus. Proficiency in using project management software (e.g., Jira, Microsoft Project) is a plus. Previous experience in managing audits across various IT applications is required. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete 2. 2. 2. problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as vital, as well as prioritizing and managing time effectively in a fast-paced environment. Raise issues to Product Engineering, when required. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members through a Swarming framework. Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Provide advanced technical support while ensuring that customer satisfaction is achieved Experiencing designing and implementing high-scale distributed systems Responsible for designing, developing, testing, and implementing customized solutions on the Salesforce platform by utilizing Apex coding, Visualforce, and Lightning components to meet specific business needs. Investigating and resolving complex technical issues reported by users. Debugging production code to identify root causes of bugs and system errors. Providing detailed technical explanations to users with varying levels of technical expertise. Managing support tickets and ensuring timely resolution. What you’ll bring: 2+ years of experience working with Salesforce and PSA systems (Certinia/FinancialForce experience preferred). Salesforce Administrator certification required; Salesforce developer and Salesforce App Builder is preferred. Strong understanding of force.com data model Understanding of PSA processes, including resource management, project tracking, and time entry. Experience with integrations, Apex, Visualforce, and Lightning components is a plus. Proven track record of solving complex technical issues and leading cross-functional teams. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
110.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as vital, as well as prioritizing and managing time effectively in a fast-paced environment. Raise issues to Product Engineering, when required. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members through a Swarming framework. Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Provide advanced technical support while ensuring that customer satisfaction is achieved Experiencing designing and implementing high-scale distributed systems Understanding of scaling, availability and operational concerns for large systems responsible for designing, developing, testing, and implementing customized solutions on the Salesforce platform by utilizing Apex coding, Visualforce, and Lightning components to meet specific business needs. Investigating and resolving complex technical issues reported by users. Debugging production code to identify root causes of bugs and system errors. Providing detailed technical explanations to users with varying levels of technical expertise. Experience: 18+months in Salesforce Development and Integration REQUIRED SKILLS: Apex (JavaScript), HTML, SQL, strong problem-solving skills, and analytical thinking. Familiarity with Certinia PSA is desirable. What you’ll bring: As a Salesforce developer you have knowledge of the technical domains of Salesforce including the various cloud platforms, programmatic development, declarative solutioning and integrations Ability to perform automated testing and write unit tests Understanding of E2E lifecycle of Salesforce development collaborating with multiple engineers Experience integrating Salesforce with external systems & applications. Knowledge of Salesforce APIs (SOAP, REST, Bulk, Metadata) and best practices for common integration scenarios Front-end development experience with Lightning Web Components Knowledge of integrations, 3rd party integration tools, ETL with Salesforce Knowledge of Object-Oriented Analysis and Design, database design and software development lifecycle Participate in technical design sessions; develop technical solution documentation aligned with the business objectives Develop, test, and document custom development, integrations, and data migration elements of a Salesforce implementation Troubleshoot and fix the issues. Work with teams to identify problems and determine the appropriate tools for addressing them About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: Operational Management Oversee the Salesforce support team, providing guidance, mentoring, and performance management. Ensure timely resolution of support tickets, including issues, incidents, and requests, while meeting SLAs. Monitor system performance and proactively address potential issues to ensure platform reliability. Manage system maintenance activities, including upgrades, patches, and scheduled downtime, while minimizing business impact. Team Leadership Lead and motivate the Salesforce support team to deliver exceptional service and achieve performance goals. Provide training and development opportunities to enhance team skills and Salesforce expertise. Act as the escalation point for critical issues, ensuring swift resolution and clear communication with stakeholders. Stakeholder Engagement Collaborate with business teams to understand their needs and ensure the Salesforce platform aligns with organizational goals. Act as the liaison between IT and business users, translating technical issues into business terms and vice versa. Communicate platform updates, system changes, and support metrics to stakeholders regularly. Strategic Oversight Develop and enforce Salesforce support policies, processes, and best practices to maintain system integrity. Stay updated on Salesforce features, releases, and trends to drive continuous improvement. Identify opportunities for system enhancements and work with development teams to implement them. Manage vendor relationships for Salesforce-related tools and services. Compliance and Governance Ensure Salesforce operations comply with organizational policies and regulatory requirements. Oversee data integrity and security protocols within the Salesforce platform. Maintain accurate system documentation and training materials. What you’ll bring: Technical Skills 3+ years of experience in Salesforce administration, support, or management. Salesforce Administrator certification required; advanced certifications (e.g., Salesforce Advanced Administrator or Sales Cloud Consultant) preferred. Proven leadership experience managing teams in a technical support environment. Strong problem-solving, communication, and project management skills. Key Competencies Technical Expertise: In-depth knowledge of Salesforce platform capabilities, including Service Cloud, Sales Cloud, and other modules. Customer Focus: Commitment to delivering a seamless user experience and resolving issues promptly. Team Collaboration: Ability to work cross-functionally with diverse teams to achieve common goals. Adaptability: Capability to manage multiple priorities in a fast-paced, dynamic environment. Strategic Thinking: Vision to align Salesforce operations with long-term business objectives. About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
Accenture
34208 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
7902 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5344 Jobs | Redwood City
Capgemini
4947 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Accenture in India
4290 Jobs | Dublin 2
Infosys
4128 Jobs | Bangalore,Karnataka