720 Jobs in Hisar - Page 13

Role & responsibilities To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set. Preferred candidate profile Looking for a candidate who is having Minimum 2+ years of work experience in the Customer engagement role.

Role & responsibilities: Provide evidence-based physiotherapy to elite and developmental athletes Assist in injury prevention, rehabilitation, and return-to-sport planning Collaborate with coaches, S&C, and medical teams for integrated athlete care Maintain thorough documentation and progress tracking Preferred candidate profile: Masters in Physiotherapy 23 years of clinical experience, preferably in sports/high-performance environments Strong understanding of sports biomechanics and field demands Hands-on skills : Dry Needling, Cupping Therapy, Kinesio Taping, Manual Therapy Good communication and team collaboration abilities Able to work in a fast-paced, athlete-first environment Experience working with teams or at competitions Exposure to performance testing or movement screening Certification in sports rehab or related fields

In collaboration with a multidisciplinary team of the coaching staff, Head of Operations, Strength & Conditioning Coaches, Physiotherapists, Nutritionist you will assist in the delivery of world-class strength & conditioning support across the sports we support at IIS Giri, Haryana, Center. Role & responsibilities: Assist with the design, delivery, and monitoring of evidence-based physical training programs based on the demands, capacities, and goals of our athletes. Demonstrate excellent practical application of core strength & conditioning concepts. Work in conjunction with the lead strength & conditioning coaches and technical and support staff, supporting a holistic approach to the development of athletic performance. Assist in the daily management of the strength & conditioning facility on location. Assume a significant role in the physical, technical and general development of athletes of varied age, experience and background under your supervision Lead in the purpose-built construction of top-down S&C programs on location Gain hands-on experience with sport science-specific training and testing equipment (e.g., Force Platforms, Wattbike) under the guidance of on-site Strength and Conditioning Coaches. Preferred candidate profile: Undergraduate degree in related field, preferably specializing in physical preparation of athletes & with industry recognized certification, i.e. ASCA/NSCA-CSCS/UKSA-ASCC, or the ability to work towards certification in the short term; ideally within 12 months. Minimum 2-3 years of experience Experience in delivery to development athletes/athletic groups Experience in practical use of athlete monitoring systems Experience in practical use of testing & monitoring modalities Desirable Requirements Postgraduate qualification in related field, preferably specializing in the physical preparation of athletes. Experience in delivery to varied populations/groups. Demonstrable personal experience in sports performance/participation. Demonstrable experience in sports coaching.

Role & responsibilities: Office Management: Ensure smooth day-to-day operations, including supplies, equipment, and facilities. Administrative Support: Assist executives and team members with scheduling, correspondence, and record-keeping. Facilities Coordination: Oversee maintenance, repairs, and office layout to optimize functionality. Event and Meeting Coordination: Plan and execute company events, meetings, and conferences. Policy Compliance: Enforce company policies and procedures related to administration and operations. Cross-functional Collaboration: Work with other departments to facilitate communication and coordination. Problem-solving: Address issues proactively and find solutions to enhance efficiency. Documentation: Maintain accurate records and databases for easy retrieval of information. Operational Efficiency: Streamline processes and procedures to enhance overall operational efficiency and productivity. Preferred candidate profile: 1. Bachelors degree from a recognized University 2. Strong communication and interpersonal skills. 3. Strong analytical and problem-solving skills. 4. Ability to work collaboratively in a team environment. 5. Proficient in Microsoft Office applications. 6. Eagerness to learn and contribute to the success of the operations team. 7. Detail-oriented and able to manage multiple tasks simultaneously.

Job Title: Fashion Designer (Full-Time) Location: Vrenzéa Studio, Hisar, Haryana Type: Full-Time | On-Site Experience Level: 1–3 years (Freshers with exceptional portfolios are welcome) Vrenzéa is a luxury haute couture label redefining elegance through French-inspired Western fashion. Our designs celebrate modern femininity, grace, and empowerment, with a signature touch of soft pink glamour. Based in Hisar, we are building a globally recognized brand that merges artisanal craftsmanship with visionary design. ⸻ Key Responsibilities • Assist in the design and development of seasonal collections (RTW, Evening Wear, and Haute Couture) • Research trends, fabrics, silhouettes, trims, and details aligned with Vrenzéa’s brand aesthetic • Create original sketches, moodboards, and detailed technical drawings using hand illustration or software (Adobe Illustrator, Photoshop, Procreate, etc.) • Collaborate with the Creative Director on fittings, fabric sourcing, and finalizing prototypes • Coordinate with tailors and pattern masters to ensure flawless garment construction • Oversee sampling, production follow-ups, and quality checks • Participate in campaign styling, shoots, and runway preparation • Maintain organized records of design development and tech packs ⸻ Requirements • Degree/Diploma in Fashion Design from a recognized institute • Strong creative and technical skills in Western womenswear, especially dresses, suits, and couture pieces • Excellent eye for color, proportion, and detail • Ability to work independently and meet tight deadlines • Proficiency in fashion design software and basic knowledge of garment construction • Passionate about fashion, luxury aesthetics, and Vrenzéa’s vision ⸻ Preferred Skills • Knowledge of luxury fabrics and finishes • Basic understanding of fashion marketing and styling • Photography, illustration, or content creation skills (bonus) To Apply: Send your CV, portfolio, and a short cover letter explaining why you’d be a great fit for Vrenzéa to 📩 vrinda3139@gmail.com 📍Subject: Application – Fashion Designer – Full Time – Hisar

Office Management: Ensure smooth day-to-day operations, including supplies, equipment, and facilities.  Administrative Support: Assist executives and team members with scheduling, correspondence, and record-keeping.  Facilities Coordination: Oversee maintenance, repairs, and office layout to optimize functionality.  Event and Meeting Coordination: Plan and execute company events, meetings, and conferences.  Policy Compliance: Enforce company policies and procedures related to administration and operations.  Cross-functional Collaboration: Work with other departments to facilitate communication and coordination.  Problem-solving: Address issues proactively and find solutions to enhance efficiency.  Documentation: Maintain accurate records and databases for easy retrieval of information.  Operational Efficiency: Streamline processes and procedures to enhance overall operational efficiency and productivity. Looking for: 1.Bachelor’s degree from a recognized University 2. Strong communication and interpersonal skills. 3. Strong analytical and problem-solving skills. 4. Ability to work collaboratively in a team environment. 5. Proficient in Microsoft Office applications. 6. Eagerness to learn and contribute to the success of the operations team. 7. Detail-oriented and able to manage multiple tasks simultaneously.

About Inspire Institute of Sport: Inspire Institute of Sport (IIS) is a cutting-edge environment founded to build champions in India with the aim of achieving podium finishes at the Olympic Games. Our vision is to be the home of present and future Indian Olympic champions. Our Mission: Our mission is to create a world-class interdisciplinary training environment that allows our athletes to maximize their potential, producing medal-winning performances at the Olympic Games and elite international competitions on the world stage. Role: Strength & Conditioning Coach In collaboration with a multidisciplinary team of the coaching staff, Head of Operations, Strength & Conditioning Coaches, Physiotherapists, Nutritionist you will assist in the delivery of world-class strength & conditioning support across the sports we support at IIS Giri, Haryana, Center. From this collaboration, your key responsibilities are outlined below: Assist with the design, delivery, and monitoring of evidence-based physical training programs based on the demands, capacities, and goals of our athletes. Demonstrate excellent practical application of core strength & conditioning concepts. Work in conjunction with the lead strength & conditioning coaches and technical and support staff, supporting a holistic approach to the development of athletic performance. Assist in the daily management of the strength & conditioning facility on location. Key opportunities: Assume a significant role in the physical, technical and general development of athletes of varied age, experience and background under your supervision Lead in the purpose-built construction of top-down S&C programs on location Gain hands-on experience with sport science-specific training and testing equipment (e.g., Force Platforms, Wattbike) under the guidance of on-site Strength and Conditioning Coaches. Minimum Requirements Undergraduate degree in related field, preferably specializing in physical preparation of athletes & with industry recognized certification, i.e. ASCA/NSCA-CSCS/UKSA-ASCC, or the ability to work towards certification in the short term; ideally within 12 months. Minimum 2-3 years of experience Experience in delivery to development athletes/athletic groups Experience in practical use of athlete monitoring systems Experience in practical use of testing & monitoring modalities Desirable Requirements Postgraduate qualification in related field, preferably specializing in the physical preparation of athletes. Experience in delivery to varied populations/groups. Demonstrable personal experience in sports performance/participation. Demonstrable experience in sports coaching. Application Process To apply, please submit your CV along with a brief covering letter outlining your suitability for the role to mary.appospet@inspireinstituteofsport.com

Roles and Responsibilities Conduct eye exams to diagnose vision problems and prescribe corrective lenses or other treatments. Dispense glasses, contact lenses, or other optical products based on examination results. Provide patients with information about their diagnoses, treatment options, and aftercare instructions. Maintain accurate records of patient data and communicate effectively with healthcare professionals. Stay up-to-date with industry developments through continuing education courses. Desired Candidate Profile 1-6 years of experience as an optometrist (BSC). Strong knowledge of optics, refraction, dispensing, and optometry principles. Excellent communication skills for effective patient interaction. Ability to work independently in a fast-paced environment.

We're looking for energetic and customer-focused Sales Executives to visit customers' homes, conduct eye tests, and sell Lenskart spectacles. As a Sales Executive, you'll: Visit customers' homes based on scheduled appointments Conduct eye tests using specialized equipment Sell Lenskart spectacles and provide exceptional customer service Carry a 20-25 kg bag with eye check equipment and eyewears Meet sales targets and earn attractive commissions Training: 30-days comprehensive training in Navi Mumbai on eye checkups and sales techniques Candidates must be willing to stay/travel to the training location for 30 days Support and product training Requirements: Graduate or Diploma holder Fresher/Experienced Excellent communication and interpersonal skills Ability to lift and carry equipment (20-25 kg) Willingness to travel and work flexible hours Must possess a valid driving license Must own a bike (two-wheeler)

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibilities Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification - Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think entrepreneur mind-set etc

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

JOB DESCRIPTION Job Title Relationship Associate/ Associate Sales Manager/Financial Sales Manager Band 5/5A/5B Reporting To Centre Manager Department Bancassurance - Yes Bank JOB SUMMARY Takes responsibility of fulfilling leads & prospecting new business from the assigned areas/ branches of channel partner KEY RESPONSIBILITIES Establishing & strengthening relationship with branch manager & staff to gain leads from them. Involvement in work site activities (putting up stalls and making presentations in corporate. Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on concepts in life insurance and new product introductions. MEASURES OF SUCCESS Adjusted MFYP (Modal first year premium) Number of policies Business Leakage including cancellations 15th Month collection MINIMUM/SPECIFIC EXPERIENCE Graduate/ Post Graduate in any discipline 0.6 to 2/2 to 3/3-4 years of experience in sales for 5/ 5Arespectively Good communication skills - English & regional language (mandatory) Age group 21-28 years Preferably has own conveyance JOB DESCRIPTION Job Title Relationship Associate/ Associate Sales Manager/Financial Sales Manager Band 5/5A/5B Reporting To Centre Manager Department Bancassurance - Yes Bank JOB SUMMARY Takes responsibility of fulfilling leads & prospecting new business from the assigned areas/ branches of channel partner KEY RESPONSIBILITIES Establishing & strengthening relationship with branch manager & staff to gain leads from them. Involvement in work site activities (putting up stalls and making presentations in corporate. Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on concepts in life insurance and new product introductions. MEASURES OF SUCCESS Adjusted MFYP (Modal first year premium) Number of policies Business Leakage including cancellations 15th Month collection MINIMUM/SPECIFIC EXPERIENCE Graduate/ Post Graduate in any discipline 0.6 to 2/2 to 3/3-4 years of experience in sales for 5/ 5Arespectively Good communication skills - English & regional language (mandatory) Age group 21-28 years Preferably has own conveyance

Job Summary: We are looking for a creative and user-focused UI/UX Designer with at least 3 years of professional experience to join our growing team. As a UI/UX Designer, you will be at the forefront of creating seamless, intuitive, and impactful user experiences for our Martech products. Your role will involve close collaboration with product, development, and marketing teams to bring design ideas to life and drive user satisfaction across all digital touchpoints. Key Responsibilities: User-Centered Design: Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences. Research & Analysis: Conduct user research, competitive analysis, and usability testing to inform design decisions. Wireframing & Prototyping: Build low to high-fidelity wireframes and interactive prototypes using tools like Figma, Adobe XD, or Sketch. UI Design: Create visually appealing, on-brand designs with a strong understanding of color theory, typography, and layout principles. Collaboration: Work closely with product managers, developers, and stakeholders to translate business requirements into user-friendly interfaces. Design Systems: Contribute to and maintain a consistent design system and component library. Continuous Improvement: Monitor user behavior, collect feedback, and iterate designs to improve usability and engagement. Industry Trends: Stay updated on the latest UI/UX trends, tools, and best practices in the Martech ecosystem. Requirements: Bachelor s degree in Design, HCI, Interaction Design, or a related field. Minimum 3 years of experience in UI/UX design with a strong portfolio showcasing relevant work. Proficiency in tools such as Figma, Sketch, Adobe Creative Suite, InVision , or similar. Solid understanding of responsive design , design systems , and accessibility standards . Strong grasp of user-centered design principles and information architecture . Excellent communication, collaboration, and time management skills. Ability to handle multiple projects in a fast-paced, agile environment.

Role & responsibilities - Product - PL & BL Job Title - CRE/RO Education - Min. Graduate Age 32 years Requirement * Achieving sales targets for Pl & BL product with Business Relationship and open market * Target new client acquisition through sourcing of leads and Business conversation in conjunction with channel partners * Follow the standardized process and documentation norms for quick and complaint closure of client request. Branch Locations - Ludhiana, Chandigarh, Hisar & Rewari Interested candidate share your updated resume or any reference if you have.

JOB TITLE: Store Manager Location Rohtak,Haryana Role in the organization: To manage a store in a profit centre capacity in order to achieve budgeted sales and profits and provide superior customer service Responsibilities:- 1. Sales Target Achievement To ensure implementation of promotional activities and create awareness of the brand Identify potential customers and customize selling approach to cross sell/ up-sell Planning and achieving the daily / monthly Store as well as category sales Targets of the stores Handling Customer queries To track and monitor retail metrics like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures Should be able to Gauge customer requirements, bulk orders and fulfilment of same Ordering the right product mix to meet customer/ store needs 2. Customer Service To ensure superior customer service at all times. Ensure major customer issues / complaints /feedbacks are escalated to the Area Manger/MRH Ensure appropriate look and feel, smooth running and security of own stores Maximize the store Profitability and Productivity by following the productivity parameters Maintain the balance between optimal utilization of the wallet and meeting customer needs Monitor compliance and provide inputs for refinement Identify need gaps and influence product mix. Ensure optimal utilization of the wallet. Plan ordering and managing stock levels as per SOP Providing inputs towards product development / Quality Issues To ensure timely global counts are done and all protocols related to inventory and merchandise upkeep are adhered to minimise inventory loss To keep check on the given OPEX budgets to ensure expenses are within the Budgets 3. Visual Merchandising To ensure VM Guidelines are followed and adhered to at the store Enhancing the customer experience by providing feedback / guidance to the team on Visual Merchandising Ensure the Optimum utilization of the Store space & showcasing the right merchandise mix to maximise SPF for the categories 4. Administrative Responsibility Providing data and the initial framework of the store budget Monitoring actual performance against OPEX budget through the year Compiling data and timely reporting of relevant market MIS reports(mystery customer, footfall, conversion, average bill value etc.) Maintaining procedural and documentary compliance To ensure proper packaging & insurance documentation to be in place for cross store transfers. Accurate documentation is submitted timely to support claims 5. Market Study Track competition and local environment and provide inputs to AM / MRH Formulating strategies & recommending business development initiatives / workable business ideas Identifying potential store locations and business opportunities 6. MIS and Reporting Regular analysis of sales and stocks – region / store / category wise To prepare various reports as per the timelines, daily, weekly, fortnightly and monthly

Roles and Responsibilities Responsible for Backhoe Loader Road shows and demo of machines, Customer and Financier meet to promote sales. Retaining existing customers by keeping high level of engagement through regular interaction and prompt after sales support. Pre- Sales consultancy to customer for choosing right type and size of equipment Market Intelligence: Competition news, activity and sales in territory Maintaining close report or lose data with all financiers in territory. Follow up with financiers for timely payment Educated the customer regarding the values of the genuine parts usage through trial runs with the parts durability comparisons. Thus ensured the highly trust for usage of genuine original parts. responsible for working as Sales Head and lead a team of all Sales personnel for the Dealer office. Desired Candidate Profile experience in selling heavy line equipments Excavator sales(Mandatory) , Motor Grader, Dozer etc Perks and Benefits Best in the Industry

A leadership-driven opportunity under the Agency Partner Channel (APC). It is designed for individuals who want to build and lead their own insurance sales business while being supported by Kotak’s brand, training, and tools.

Role & R esponsibilities : Will be responsible to drive New to Business and Existing to Business Acquisition across open market. Will be accountable for trade activation of sourced accounts. Responsible for visibility on offerings across assigned geography. Driving Revenue through various in-house & distribution products To achieve revenue and maintain productivity. Required Qualification: Any Graduate Preferred candidate profile Communication skills Good sales acumen and customer focus Negotiation skills and closure. Kindly Note,this is entirely a field sales profile.

Company Description GoAid is dedicated to providing world-class ambulance services 24/7 from India to any location in the world, ensuring safety and reliability during emergency situations. Our services include various types of ambulances such as Transport Life Support, Basic Life Support, Advanced Cardiac Life Support, Pediatric Ambulances, Hearse Vans, and Air Ambulances. For over 2 years, we have specialized in reuniting patients with their loved ones and offering medical transportation to and from medical appointments requiring ambulatory assistance. Our focus is on delivering punctual, professional, and quality services. Download the GoAid app to use our services or become our partner by downloading the GoAid Partner App. Role Description This is a full-time hybrid role for a Search Engine Optimization Junior located in Hisar or Remote, with some work from home acceptable. The Search Engine Optimization Junior will be responsible for conducting keyword research, performing SEO audits, building links, analyzing web data, and implementing on-page SEO techniques to enhance website performance and search engine rankings. The role involves collaborating with the content and marketing teams to optimize digital content and improve online visibility. Qualifications Proficiency in Keyword Research and SEO Audits Experience with Link Building and Web Analytics On-Page SEO skills Excellent analytical and problem-solving skills Ability to work both independently and in a team Familiarity with SEO tools such as Google Analytics, SEMrush, or Ahrefs is a plus Bachelor's degree in Marketing, Communications, or a related field preferred Intern or 0 - 1 Year Experience

GENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment FIS JOB LEVEL DESCRIPTION Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable.

About the team This role is a part of our OPF team. FIS Open Payment Framework (OPF) is a set of reusable and extensible components, frameworks, and technical services which can be assembled in different configurations to build a personalized Payment Processing System. From the Open Payment Framework, FIS has created predefined solutions around the bank payment hub, including Domestic & International payments (XCT) , SEPA Direct Debits & Credit Transfers (SEPA) , SCT INST ,UK Faster Payments ,Immediate Payments ,eBanking (EBK) ,Business Payments (BP), NPP, BACS ,US ACH. What you bring: Responsible for most complex business and systems process analysis, design and simulation. Experience required - 3-6 years Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma. Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Recommends and facilitates quality improvement efforts. Collects data to identify root cause of problems. Measures performance against process requirements What you will be doing: Manage the operational activities for client funded Projects Good experience in banking or payments domain. Role requires the Operations team to work closely with Project Managers, Leaders, and stakeholders align as per the Organization business processes and practices. The Business Process Analyst will be collaborating to implement the global process improvement initiatives and review/report and guide to take corrective actions towards policies and compliances on Project Data maintenance. Develops metrics for process measurement, collects data to identify root causes of problems, and reports status/performance against operational processes. They will also be responsible for facilitating quality improvement efforts, provides consultation. This will enable the Project Managers to get their valuable time to manage the Project deliveries and the Client towards contractual expectations. Initially additional FTE will focus on much needed quality improvement which indirectly helps in keeping project on track. Added bonus if you have: Knowledge of FIS products and services. Knowledge of financial services industry. Knowledge of basic financial analysis principles and ratios. What we offer you An exciting opportunity be a part of World s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain. Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

Whats this role about? Heres how youll contribute: Youll do this by: Core Skills: Desired Skills: How we d like you to lead: Advantage Zensar We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity. Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include: Putting people first Client-centricity Collaboration Grow. Own. Achieve. Learn. with Zensar

About the team This role is a part of our OPF team. FIS Open Payment Framework (OPF) is a set of reusable and extensible components, frameworks, and technical services which can be assembled in different configurations to build a personalized Payment Processing System. From the Open Payment Framework, FIS has created predefined solutions around the bank payment hub, including Domestic & International payments (XCT) , SEPA Direct Debits & Credit Transfers (SEPA) , SCT INST ,UK Faster Payments ,Immediate Payments ,eBanking (EBK) ,Business Payments (BP), NPP, BACS ,US ACH. What you bring: Manages the Team that designs and develops software product applications for market sale or large-scale proprietary software applications for internal use. Manages full software development lifecycle including testing, implementation, and auditing. Provides oversight with product design, bug verification and beta support which may require research and analysis. Facilitates the resolution of critical issues and contribution to the business unit/area development. Manages work efforts of managers/supervisors with responsibility for hiring, firing, performance appraisals and pay reviews. Identifies and allocates technical resources, e.g., programmers, business analysts to client projects within Development. Includes a mix of FTEs assigned to the development organization and purchased resources from other lines of business. Forecasts resource needs based on an analysis of both portfolio and projected client spend. Maximizes both utilization and profitability of assigned team of resources billable time. Coordinates with industry compliance consultants and product managers to verify applications meet regulatory compliance. What you will be doing: Skill in project management, organization, communications, analytical and people skills Sound Knowledge in banking or payments domain. Skill in leading, supervising and managing effectively under pressure Ability to be comfortable interacting with executive level clients Ability to analyze clients business needs and determine related information services support Ability to manage multiple projects, activities and problem areas Ability to delegate projects to qualified subordinates as appropriate and lead, direct and manage effectively Ability to exhibit solid decision-making and problem-solving skills Added bonus if you have: Knowledge of FIS products and services. Knowledge of financial services industry. Knowledge of basic financial analysis principles and ratios. What we offer you An exciting opportunity be a part of World s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain. Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

Max Life Insurance Company Limited is looking for Assistant Manager - CAT Axis to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes