28664 Jobs in Gurgaon - Page 36

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP FSCM Credit Management Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery and bring depth of expertise to various engagements. Your typical day will involve collaborating with clients to gather requirements, analyzing business needs, and implementing technology best practices. You will be sought out for your expertise, enhancing the reputation of the organization in the marketplace. By leveraging your technical knowledge and business acumen, you will shape strategies that bring emerging ideas to life, ensuring that both client and organizational goals are met effectively and efficiently. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Lead innovation initiatives to drive technological advancements. - Develop and implement IT strategies to enhance business operations. - Provide guidance on emerging technologies and their impact on business processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FSCM Credit Management. - Strong understanding of financial systems and credit management processes. - Experience in implementing SAP FSCM Credit Management solutions. - Knowledge of integration with other SAP modules. - Hands-on experience in configuring credit management functionalities. - Good To Have Skills: Experience with SAP S/4HANA Finance. Additional Information: - The candidate should have minimum 7.5 years of experience in SAP FSCM Credit Management. - This position is based at our Gurugram office. - A 15 years full time education is required. Show more Show less

The Strategy & Consulting Global Network Song Practice | Marketing Transformation | Content management Senior Manager Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Content strategy, content management system, digital asset management system, omni-channel content activation | Level: Senior Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Hyderabad | Years of Exp: 12+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within on Accenture’s Strategy & Consulting Global Network Song practice. The Practice – A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Sales and Service, Commerce. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting business metrics in a positive manner. The Content Management Senior Manager is a senior level position within the Marketing transformation vertical of Accenture GN Song. The individual will be responsible for defining strategy for implementing and managing content management systems to drive content activation across multiple channels for the clients. The Key Responsibilities Will Include The Following Create content marketing strategies and marketing plans for content distribution across all channels (including owned and paid media) and devices and create roadmap for required tech architecture, ROI measurement for content efforts. Strategize for content format and templates, SEO optimized content. Design and execute processes for DCO (Dynamic creative optimization), landing page optimizations to scale the traffic and leads from organic search. Use data/insights for informed content decisions, measure results, and identify opportunities for audience and traffic growth. Gather business requirements and translate them into content platform functional specifications and process flows, solution design for implementation of DXPs/ CMS, DAM Collaborate with clients and Accenture stakeholders to implement DXP, DAM, content platform solution and assist in change management and adoption of the new tool/process. Understand, design the internal component’s workflows/process of DAM/CMS and their integration with remaining marketing components such as MRM (Marketing resource management), workflow management, PIM (Product information management, MAM (Media asset management), digital rights and licensing management (DRM), CMP (content marketing platform), CSPs (Content service platforms) or content editing/development suites, content collaboration tools, hyper personalization tools, multi-channel marketing hubs. Evaluate & document business processes, existing workflows and systems, create requirements for new processes, develop use cases, and manage requirement changes. Overall, lead content management process and technology assessment, KPI and its definition, vendor assessment for different technologies including Adobe. Develop and manage a team of content management specialists by managing key tasks such as work allocation, time management, project SME support, hiring, training etc. Drive business development efforts and thought leadership in the content management space. Key Skills A strong understanding of the fundamentals of Digital Marketing and evolving MarTech/AdTech platform landscape An understanding of the customer journey and enabling the content and content systems across the journey An understanding of key digital metrics like reach, impressions, engagement rate, etc. A strong understanding of the content platforms and features and integration with larger MarTech ecosystem including workflow management system and analytics An ability to work closely with business teams including product owners and technology teams. An understanding of on-page SEO & keyword research, web analytics and tagging A keenness to adapt to learn and adapt to new technology in the digital realm. In addition, to excel at the role, you will also need to have. An ability to work with the leadership to support business development and thought leadership. Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations. Strong communication and presentation skills to share the perfect pitch with key stakeholders. Strong client handling skills to develop, manage and deepen relationships with key stakeholders. Team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals. Possess strong leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members. Identify new opportunities, develop solutions, and own proposals end to end. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the offering. Read About Us. Blogs Show more Show less

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Ability to manage multiple stakeholders Ability to perform under pressure Agility for quick learning Problem-solving skills Strong analytical skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Job Title: Analytics Implementation Specialist Team: Marketing Sciences Unit Role Overview We are seeking an experienced and detail-oriented Analytics Implementation Specialist to join our team. In this role, you will develop and manage analytics plans within globally aligned guidelines, ensuring robust implementation and accurate reporting for our digital properties. Your expertise will drive data accuracy, media tagging, and collaboration across teams to support impactful insights and decision-making. Key Responsibilities Develop Analytics Plans: Create analytics implementation strategies aligned with global standards and business objectives. Tagging & Implementation: Collaborate with IT and publishing teams to ensure analytics tagging is implemented per requirements. Data Accuracy: Maintain and monitor data accuracy in website reporting to ensure trustworthy insights. Third-Party Tag Management: Implement and manage third-party media tags (e.g., Google Ads, Campaign Manager, Facebook) and partner with media teams to ensure accuracy and uptime. Technical Collaboration: Work closely with cross-functional teams to ensure smooth deployment of analytics and tagging solutions. Periodic Audits: Periodically audit implementation, always seeking opportunities to improve site speed and conversion rates. Required Skills and Experience: Adobe Launch & Adobe Analytics: Strong hands-on experience in deploying and managing analytics solutions using Adobe Launch and Adobe Analytics. Media Tagging Expertise: Experience working with media tags and platforms, such as Google Ads, Campaign Manager, and Facebook. Attention to Detail: Proven track record of ensuring data accuracy and reliability in analytics and reporting. Nice to Have: Server-Side Analytics: Familiarity with server-side analytics implementation is a plus. Adobe Event Forwarding Projects: Experience with Adobes Event-Side Forwarding projects is a great advantage. Experience on WebSDK is essential Data Science & Analytics - Other Advertising & Marketing (Digital Marketing) Data Science & Analytics Full Time, Permanent Data Science & Analytics - Other Education Any Graduate We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : .Net Full Stack Development Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing innovative solutions to enhance business operations and user experience. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to analyze business requirements and translate them into technical solutions. - Develop high-quality software design and architecture. - Implement best practices for coding, testing, and deployment. - Troubleshoot and debug applications to ensure optimal performance. - Stay updated on emerging technologies and trends to continuously improve development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in .Net Full Stack Development. - Strong understanding of software development lifecycle. - Experience with front-end and back-end technologies. - Knowledge of database management systems. - Familiarity with cloud technologies. - Good To Have Skills: Experience with Agile methodologies. Additional Information: - The candidate should have a minimum of 3 years of experience in .Net Full Stack Development. - This position is based at our Gurugram office. - A 15 years full time education is required. Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ASP.NET MVC Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project specifications, developing application features, and ensuring that the applications are aligned with business needs. You will also engage in testing and debugging processes to enhance application performance and user experience, while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in ASP.NET MVC. - Strong understanding of web application development principles. - Experience with front-end technologies such as HTML, CSS, and JavaScript. - Familiarity with database management systems and SQL. - Knowledge of software development methodologies and best practices. Additional Information: - The candidate should have minimum 3 years of experience in ASP.NET MVC. - This position is based at our Gurugram office. - A 15 years full time education is required. Show more Show less

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP ABAP CRM Good to have skills : Consumer Goods and Services Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Develop and implement SAP ABAP CRM solutions. - Collaborate with cross-functional teams to analyze business requirements. - Provide technical expertise and support in application development. - Conduct code reviews and ensure adherence to coding standards. - Stay updated on industry trends and best practices for continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP CRM. - Strong understanding of SAP ABAP CRM development. - Experience in designing and implementing CRM solutions. - Knowledge of SAP CRM modules and integration with other systems. - Hands-on experience in customizing and enhancing CRM functionalities. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP ABAP CRM. - This position is based at our Hyderabad office. - A 15 years full-time education is required. Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Data Integrator (ODI) Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are looking for a skilled and experienced ODI Developer with strong PL/SQL expertise to support our data integration and transformation projects. The ideal candidate will work on designing, developing, and optimizing data workflows using ODI 12c and PL/SQL procedures, with a focus on performance, scalability, and data accuracy. Roles & Responsibilities: - Design, develop, and maintain ETL processes using Oracle Data Integrator (ODI 12c) - Write and optimize PL/SQL procedures, functions, packages, and triggers - Perform data extraction, transformation, and loading (ETL) from multiple sources - Collaborate with data architects and business analysts to understand requirements - Collaborate with business analysts, testers, and other developers to gather requirements and resolve issues - Monitor daily ETL jobs, troubleshoot failures, and provide production support - Perform performance tuning and error handling - Participate in code reviews, testing, and deployment support - Prepare technical documentation and maintain best practices Professional & Technical Skills: - Strong hands-on experience with ODI 12c (Oracle Data Integrator) - Experience with utilities domain data – especially smart meters, consumption data, billing cycles, customer master - Expertise in Oracle SQL and PL/SQL - Experience with data warehousing concepts, data modeling, and relational databases - Strong analytical and problem-solving skills Additional Information: - Familiarity with MDM (Meter Data Management) and CIS (Customer Information Systems) - Experience with data warehousing, reporting tools (like OBIEE or Power BI), or REST APIs - The candidate should have minimum 3 years of experience in Oracle Data Integrator (ODI). - 15 years full time education is required. Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ASP.NET MVC Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project specifications, developing application features, and ensuring that the applications function smoothly and efficiently. You will also engage in testing and debugging processes to enhance application performance and user experience, while actively participating in discussions to contribute innovative solutions to challenges that arise during development. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. - Participate in code reviews to ensure adherence to best practices and coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in ASP.NET MVC. - Strong understanding of web application development principles. - Experience with front-end technologies such as HTML, CSS, and JavaScript. - Familiarity with database management systems and SQL. - Knowledge of software development methodologies, including Agile and Scrum. Additional Information: - The candidate should have minimum 3 years of experience in ASP.NET MVC. - This position is based at our Gurugram office. - A 15 years full time education is required. Show more Show less

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Kubernetes Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will be involved in designing, building, and configuring applications to meet business process and application requirements. Your typical day will revolve around creating innovative solutions and ensuring seamless application functionality. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the team in implementing cutting-edge technologies - Conduct regular code reviews and provide constructive feedback - Stay updated with industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Kubernetes - Strong understanding of containerization technologies - Experience with cloud platforms like AWS or Azure - Hands-on experience in microservices architecture - Knowledge of CI/CD pipelines and automation tools Additional Information: - The candidate should have a minimum of 5 years of experience in Kubernetes - This position is based at our Gurugram office - A 15 years full-time education is required Must have skills: Program Project Management Show more Show less

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Ability to manage multiple stakeholders Ability to perform under pressure Agility for quick learning Problem-solving skills Strong analytical skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for? Adaptable and flexible Problem-solving skills Ability to perform under pressure Agility for quick learning Results orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for? Adaptable and flexible Problem-solving skills Ability to perform under pressure Agility for quick learning Results orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Ability to manage multiple stakeholders Ability to perform under pressure Agility for quick learning Problem-solving skills Strong analytical skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? Education - Commerce Graduate Must have skill required - Oracle Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Design the process and configure the technology to support the process of creating and issuing customer invoices that begin with the creation of an invoice and end with the issuance of an invoice and creation of a corresponding receivable. What are we looking for? Billed work billing processor Excel and Oracle Cloud Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. Design, implement, manage and support accounts payable activities for an organization by applying the relevant processes, policies and applications. What are we looking for? We are looking for a person who will be responsible for helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Job Title - GN-SONG-MT- Content Management - Manager Management Level: 7-Manager Location: Pune, PDC3B Must-have skills: Content Strategy Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The Key Responsibilities Will Include The Following Gather business requirements and translate them into content platform functional specifications and process flows, solution design for implementation of DXPs/ CMS, DAM. Collaborate with clients and Accenture stakeholders to implement DXP, DAM, content platform solution and assist in change management and adoption of the new tool/process. Apart from deep understanding of AEM OOTB components, able to design functional solution for custom development or 3rd party tool integrations needed as per the client needs. Strategize for content format, SEO optimized content. Design and execute processes for DCO (Dynamic creative optimization), landing page optimizations to scale the traffic and leads from organic search. Use data/insights for informed content decisions, measure results, and identify opportunities for audience and traffic growth. Perform content Management /AEM capability assessments and design future roadmaps for clients. Work on assessing, designing content supply chain for clients including GenAI aspects. Aside from client delivery, drive business development efforts and thought leadership in the content strategy, content management, content supply chain and digital marketing space. Key Skills A strong understanding of the fundamentals of Digital Marketing and evolving CMS platform landscape An understanding of the P2P customer journey and enabling the content and content systems across the journey An understanding of key digital metrics like reach, impressions, engagement rate, etc. A thorough understanding of the content platforms and features and integration with larger MarTech ecosystem including workflow management system and analytics An ability to work closely with business teams including product owners and technology teams. An understanding of on-page SEO & keyword research, web analytics and tagging A keenness to adapt to learn and adapt to new technology in the digital realm. In addition, to excel at the role, you will also need to have. An ability to work with the leadership to support business development and thought leadership. Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations. Strong communication and presentation skills to share the perfect pitch with key stakeholders. Strong client handling skills to develop, manage and deepen relationships with key stakeholders. Team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals. Possess strong leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members. Identify new opportunities, develop solutions, and own proposals end to end. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the offering. Professional & Technical Skills Relevant experience in the required domain. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Proficient understanding of all DXP/CMS components and features like DAM, workflows, personalization, sites, how to overlay components for customizations, integration with content development suites/ remaining Martech components/ platforms. Hands on experience with enterprise DXP/CMS tools such as AEM, AEM assets, Sitecore etc. Proficient understanding and working experience of DXP/CMS functionalities such as for AEM, creating and maintaining functional specifications for new AEM templates, AEM components including authoring widgets, custom widgets, and workflow customization/creation. Experience in distributing content efficiently and measuring impact across owned & earned channels (Website, email, blogs, social media pages, you tube etc.) and external channels such as LinkedIn, Quora, Twitter, Instagram, Reddit and content discovery platforms such as Taboola, Outbrain etc. Proficient understanding of cross-browser, cross device compatibility needs, SEO fundamentals. Working experience with JIRA, Confluence, or similar tools. Working experience with Agile methodology and Scrum practices, writing user stories Monitoring trends, analyzing data, to optimize content marketing campaigns. Identifying marketing process improvement opportunities Developing / supporting development of MarTech/AdTech platform technology Exposure to E2E content supply chain and good to have GenAI exposure. Experience in working with middle to senior management levels within existing organization / client organizations. Experience in working across multiple industries. Additional Information Opportunity to work on innovative projects. Career growth and leadership exposure. About Our Company | Accenture Show more Show less

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. As a Senior Data Product manager, you will be responsible for partnering with stakeholders to identify data needs by using the data flow throughout an entire product lifecycle and collecting the data requirements for each new capability, or product feature. You will work with diverse global teams, spanning data producer and data consumer functions, to define and execute against milestones of the data management roadmap. Clients will use the products you develop to gain in-depth insights into their travel program. Every day, data scientists will leverage the platform you build to train and release machine learning models What You’ll Do on a Typical Day: Develop product roadmaps based on data and judgement that aligns with the company's overall strategy Define specific product requirements, features, and functionality Partner across functional teams with a focus on Product, Technology and Operations Lead the execution of products from inception through deployment with measurable outcomes Catalyst of change that can influence the broader organization and community of Egencia leaders Lead and prioritize product backlog based on business value Monitor product performance and customer feedback to inform product improvements and updates Stay current with market trends, new technologies, and competitors' products Develop product roadmaps based on data and judgement that aligns with the company's overall strategy What We're Looking For: Relevant bachelor’s degree or higher in engineering, business or related fields 5 years and more of product management experience Familiarity with the business travel industry, particularly rail 5 years of experience working with travel agency connectivity products and services is highly desired Working SQL knowledge Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies. All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Show more Show less

Job Title: Digital Marketing Specialist Location: Gurgaon Type: Full Time, 6 days in a week (work from office) Experience: 2 – 4 years (Preferably in a D2C Fashion brand/Agency servicing D2C Fashion brands) About the Role: Are you someone who is both dynamic and versatile when it comes to Digital Marketing? Someone who loves content, and CRM and has fun converting Analytics into insights and optimizations? We are a new-age Clothing D2C brand gearing up for a launch and we are looking for someone exactly like you- A Digital Marketing all-rounder who can manage organic growth across social media, CRM channels (email, WhatsApp, etc), and website analytics. You’ll play a key role in building the brand voice, community engagement, customer journeys, and performance reporting. Key Responsibilities: Organic Social Media: • Plan and manage content calendars for Social Media Platforms like - Instagram, Facebook, LinkedIn, YouTube, X (formerly Twitter) and Pinterest. • Write captions, schedule posts, and manage community engagement/Social listening. • Collaborate with content creators for Reels, carousels, and stories. • Work closely with the Performance Team for Paid campaign insights. CRM & Email Marketing: • Set up and manage WhatsApp & email marketing flows (using Klaviyo, Interakt, Mailchimp, etc.) • Run weekly campaigns, offers, new product announcements, etc. • Segment user database and track engagement metrics. Analytics: • Monitor website performance using GA4 (bounce rates, traffic sources, funnel conversion). • Provide insights for CRO (conversion rate optimization). • Track campaign-level and organic growth metrics. Must-Have Skills: • 2+ years in digital marketing, with strong social media & email marketing/CRM experience. • Familiarity with social content schedulers (Meta Business Suite, Buffer, etc.). • Hands-on experience with CRM tools like Klaviyo, Mailchimp, Interakt, etc. • Good grasp of Google Analytics (GA4), UTM tagging, and funnel tracking. • Understanding of e-commerce funnels, retention, and engagement strategies. • Content planning mindset with light copywriting ability (English/Hinglish blend). • Strong communication + basic design skills (Canva/CapCut is a bonus). Soft Skills: • Highly organized with multitasking abilities • Content-savvy and data-driven. • Passionate about building communities. Show more Show less

Company Description Seven Pillars Wellness is a premium fitness brand currently operating in 6 locations all across India, providing top-notch fitness services at various community clubs. Serving over 2500 members, Seven Pillars Wellness is dedicated to promoting a healthy and active lifestyle through a range of wellness programs and facilities. Role Description This is a full-time on-site role based in Delhi/NCR and Jammu City for a Sales Trainer. The Sales Trainer will be responsible for designing and delivering sales training programs, conducting training sessions, and ensuring the sales team is well-equipped with the necessary skills and knowledge. Day-to-day tasks include developing training materials, evaluating team performance, and providing guidance to enhance customer service and communication skills. Qualifications Strong Presentation Skills and ability to conduct effective Sales Trainings Experience in Training & Development and Communication Excellent Customer Service skills Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or related field is preferred Previous experience in the fitness or wellness industry is a plus Show more Show less