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0 years
1 - 3 Lacs
bhānpura
Remote
Manage end-to-end digital consumer loan journeys, including personal loan inquiries received through online platforms. Engage with customers via phone, chat, email, or CRM tools to understand requirements and recommend suitable loan options. Assess basic eligibility parameters such as income, employment type, credit score, and repayment capacity. Convert qualified digital leads into successful loan applications and ensure accurate online case login. Coordinate with processing, credit, and operations teams to track approvals and resolve queries. Follow up with customers for digital document uploads and e-signing completion. Maintain updated customer records, lead status, and conversion data i...
Posted 2 days ago
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