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7.0 - 9.0 years
9 - 11 Lacs
Achalpur
Work from Office
About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience. Key Responsibilities Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Bank s delivery standards in achieving total customer satisfaction are met Deepen the existing relationships by cross selling the Banks products and services/ third party products Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers Ensure achievement of month end enhancement disbursements Qualifications Graduate/ MBA (Marketing) preferred 2 - 5 years of experience in the BFSI sector Role Proficiencies For successful execution of the job, a candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Strong Excel and database manipulation skills, financial and statistical analysis skill
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Achalpur
Work from Office
Key Responsibilities: Promote and sell home loan products to prospective customers. Generate leads through various channels and follow up for conversions. Maintain regular follow-ups with customers and provide end-to-end assistance. Coordinate with internal teams for application processing and documentation. Handle basic customer queries and support walk-in customers. Responsible for meeting monthly sales targets. Min.1 years experience in sales job, freshers can also apply who want to start a career in Sales, 50% Sales and 50% Office Job, Team handling. min 1 yr Direct selling, Insurance, Banking, Home Loan, Mortgage, Freshers also apply
Posted 1 month ago
7.0 - 9.0 years
4 Lacs
Achalpur
Work from Office
About Liability Sales: The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role: Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Skills: Communication : Excellent verbal and written communications skills for interacting with team members and customers Sales and negotiation : Strong negotiation skills to close deals and meet targets Customer Service: Ensuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively Problem Solving: Identifying issues and developing effective solutions to overcame obstacles Key Responsibilities Achieve sales targets through direct efforts and by managing a team of business development executives Identify sales opportunities for the CASA products by acquiring new customers and building new relationships Manage business relations with existing customers to increase the depth of existing relationships Ensure timely servicing of leads received and resolution of discrepancies raised during application process Record and track all engagement activities through the CRM system Prepare and ensure implementation of sourcing, activation, implementation, coaching and mentoring plan for the BDEs Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications: Optimal qualification for success on the job is: Graduation/ Post Graduation from a recognized university 4-8 years in a relevant role/ BFSI sector Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
Posted 2 months ago
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