We are looking for a well-organized and customer-friendly Front Office & Admin Executive to manage front desk operations and provide a positive first impression for clients and visitors. This role requires someone with a basic understanding of the real estate and construction industry, strong communication skills, and the ability to handle administrative responsibilities efficiently. The ideal candidate will be proactive, responsive, and maintain a clean and organized reception area. Salary: 15,000.00 - 35,000.00 per month Key Responsibilities: 1. Reception & Visitor Management: Welcome and assist visitors, clients, and vendors courteously and professionally. Maintain visitor records and ensure accurate entry/exit logs. Handle incoming phone calls and route them to appropriate departments. Ensure the reception area is clean, organized, and presentable at all times. 2. Customer Service: Provide prompt and effective assistance to clients and guests. Handle customer inquiries and redirect them as necessary. Maintain a low complaint rate by ensuring a smooth and professional experience. 3. Administrative & Clerical Support: Assist in routine office tasks such as filing, copying, scanning, and data entry. Maintain accurate and updated records of office and visitor activities. Ensure timely communication and zero communication gaps across teams. 4. Office Maintenance & Coordination: Monitor cleanliness of shared areas such as reception, pantry, and meeting rooms. Ensure office supplies, visitor kits, and stationery are well-stocked and maintained. Report maintenance issues and coordinate resolutions quickly. 5. Operational Efficiency: Respond to emails and internal requests in a timely manner. Maintain organized filing systems (both digital and physical). Assist with scheduling meetings and appointments as needed. 6. Knowledge & Etiquette: Possess a basic understanding of the construction and real estate industry. Exhibit professionalism in customer interactions and call handling. Stay updated on internal processes and core business values. Requirements: Bachelor's degree or Diploma in any stream. 1-4 years of experience in front office or administrative roles preferred. Basic knowledge of real estate or construction industry is an advantage. Good written and verbal communication skills. Strong customer service and interpersonal skills. Proficient in MS Office and basic office equipment. Organized, punctual, and presentable.