Jira Architect

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Jira Technical Architect

Pune/Noida/Bangalore/Chennai, India

Position Summary:

As a Jira Technical Architect, you will lead the architecture, integration, and configuration of advanced Jira solutions, including custom development using ScriptRunner with Groovy. This role is critical in defining the technical roadmap, ensuring architectural best practices, and ensuring seamless delivery of dynamic, database-driven, and integrated solutions within the Jira ecosystem. You will collaborate with developers, product teams, and team members to ensure solutions are scalable, secure, and aligned with organisational needs.

You will report to the Engineering Manager - IT, and work in a hybrid capacity from our Pune/Bangalore/Noida/Chennai, India office.

Your Responsibilities:

• Define and lead the technical architecture for Jira-integrated solutions, including custom ScriptRunner development.
• Provide technical oversight and governance across the full development lifecycle: planning, design, implementation, and support.
• Stay current with Atlassian ecosystem updates, tools, and APIs.
• Lead Jira migrations, including plugins, Java versions, and script libraries.
• Manage deployment and upgrades of system and custom plugins.
• Define best practices for plugin development and modular architecture.
• Integrate databases (e.g., JSON, MySQL) with Jira for data-driven applications.
• Configure advanced Jira features: custom fields, workflows, screens, permissions, issue types, automation, and notifications.
• Guide development teams on Groovy scripting, plugin architecture, and data visualisation within Jira.
• Ensure compliance with Atlassian performance, security, and deployment standards.
• Troubleshoot and resolve issues related to Jira functionality, plugin behaviour, and system integrations.
• Maintain technical documentation, architecture diagrams, and configuration playbooks.
• Act as a liaison between business stakeholders and technical teams, translating business needs into Jira-based solutions.
• Project manage the entire development process.

The Essentials – You Will Have:

• Bachelor's degree in Computer Science, Engineering, or related field.
• 8–10 years of IT experience with a focus on Jira administration and technical architecture.
• In-depth knowledge of Jira Server/Data Center, ScriptRunner, Groovy, and Atlassian SDK.
• Hands-on experience with custom integrations, especially MySQL and JSON.
• Experience with Jira plugin architecture and REST APIs.
• Experience designing and implementing large-scale Jira solutions.
• Familiarity with front-end technologies (JavaScript, HTML, CSS) for UI/UX elements in Jira.
• Experience with Jira performance tuning, scalability planning, and high availability deployments.
• Proficient in change management, release planning, and version control (e.g., Git).
• Experience approaching a problem from different angles, analysing pros and cons of different solutions.

The Preferred – You Might Also Have:

• Atlassian certifications such as ACP-100 (Jira Admin).
• Experience with other Atlassian tools (Confluence, Bitbucket, Bamboo).
• Knowledge of CI/CD pipelines for plugin deployment.
• Familiarity with cloud migrations and Jira Cloud limitations/benefits.
• Exposure to Agile/Scrum or SAFe environments.

What We Offer:

Our benefits package includes:

• Calm premium membership for mindfulness

• Volunteer Paid Time Off available after 6 months

• Company donation matching program

• Employee Assistance Program

• Personalized wellbeing programs through OnTrack

• On-demand digital course library for professional development ... and other local benefits!

At Rockwell Automation, we are committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply.

#LI-Hybrid

#LI-SM1

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.