The Executive - Key Accounts will be responsible for overseeing the relationships with key clients, understanding their requirements, and ensuring long-term partnerships. The role involves acting as a strategic advisor, fostering strong client relationships, and identifying mutual growth opportunities. Key Responsibility Areas 1. Relationship Management Develop and maintain strong relationships with key clients. Act as the primary point of contact for all client-related matters. Build trust and continuously propose solutions that align with client objectives. Negotiate contracts and define performance timelines. Manage onboarding of new clients across UAE and Bahrain. 2. Effective Communication and Collaboration Collaborate with the sales team to identify and pursue business opportunities. Support the sales team in negotiations and deal closures. Serve as the liaison between key customers and internal departments. Coordinate with advertising, design, marketing, sales, and logistics teams to meet client needs. Work with senior management on strategic planning, resource allocation, and account standards. Conduct portal training sessions and participate in client meetings (Zoom / Phone / In-person). 3. Ensuring Client Satisfaction Ensure timely delivery of products/services aligned with client expectations. Address complex client requests and escalate appropriately to resolve issues effectively. 4. Reporting and Analytics Prepare regular internal and external reports on account progress and forecasts. Generate performance, volume, and issue logs to monitor operational efficiency. Maintain and update the Issue Log to identify and resolve operational gaps. Job Requirements / Desired Skill Set Bachelor s/Master s degree in Business Management, preferably with a specialization in Sales & Marketing. Minimum 5+ years of experience in Key Account Management or similar roles. Excellent communication and interpersonal skills. Tech-savvy, quick learner, and proactive in problem-solving. Strong negotiation and decision-making abilities. Proven ability to manage multiple priorities under pressure. Demonstrated experience in business development and maintaining client relationships. Strong leadership qualities and ability to lead by example.
We are seeking a motivated and organized individual to ensure that all Delivery Associates operate efficiently and diligently, delivering first-class service to our clients. This role involves coordinating and supporting riders while ensuring the smooth and effective functioning of the on-demand operational process. Key Responsibilities Driver s Support Inbound Support: Act as the primary point of contact for all rider-related concerns and queries. Address and resolve issues or escalate them to the appropriate department. Outbound Support: Proactively reach out to riders for coordination, guidance, and issue resolution to prevent customer dissatisfaction or delivery delays due to controllable/uncontrollable circumstances. Operational Support Oversee the complete order lifecycle from generation to delivery using in-house tracking software. Coordinate with Team Leaders to gather regular feedback on Delivery Associates performance in their assigned zones. Ensure timely and accurate delivery of all orders by actively monitoring each delivery in real-time. Reporting Monitor and report on rider performance daily. Identify low-performing delivery associates and work on improvement strategies to achieve operational excellence. Job Requirements Bachelor s Degree or Diploma in any discipline. Flexibility to work varied schedules/shifts based on operational needs. Strong geographical knowledge of UAE roads and routes across various emirates. Ability to quickly learn and adapt to internal processes and delivery standards. Excellent communication skills in English, Urdu, and Hindi . Good interpersonal skills to effectively manage and engage with frontline staff. Proficiency in MS Office Suite and general computer literacy.
We are looking for a proactive and detail-oriented Associate Product Manager to join our dynamic Product & Technology team. The ideal candidate will play a critical role in bridging business needs with technical execution. This role involves close collaboration with both internal teams and external stakeholders to ensure successful delivery of product solutions. A strong understanding of API-based systems, exceptional documentation abilities, and effective communication skills are key to success in this position. Key Responsibilities Translate business requirements into detailed documentation including product requirement documents, user stories, flowcharts, and process diagrams. Collaborate closely with internal teams (Product, Engineering, QA, etc.) and external partners (clients, vendors, etc.) to gather and clarify requirements. Maintain clear and ongoing communication with clients from initial requirements to final delivery, including regular status updates. Actively participate in sprint planning, product demos, and UAT processes. Understand, test, and troubleshoot APIs using Postman. Support integration of third-party plugins and APIs, ensuring seamless interoperability. Evaluate vendor solutions and recommend the best-fit options based on technical and business analysis. Act as a bridge between the product vision and the development team, ensuring clarity and alignment. Effectively manage multiple stakeholders and priorities in a structured manner. Qualifications and Requirements 4-6 years of experience in product management, business analysis, or a related function in a tech-driven environment. Bachelor s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field (MBA preferred). Strong hands-on experience with Postman and working knowledge of REST APIs. Solid understanding of API workflows, plugin integrations, and system interoperability. Skilled in preparing product documentation, wireframes, and process diagrams (using tools like Lucidchart, Moqups, Canva, etc.). Excellent communication and interpersonal skills with a proven ability to manage cross-functional communication. Strong organizational and multitasking abilities. Prior experience in the logistics domain will be an added advantage.
We are seeking a proactive and detail-oriented First Mile Executive to oversee and manage the first-mile operations efficiently. The role involves coordinating with AM/SE, managing pick-ups, ensuring timely dispatches, and maintaining operational accuracy for smooth supply chain functioning. The ideal candidate should have strong communication, problem-solving, and organizational skills to optimize first-mile processes. Key Responsibilities: Oversee and manage first-mile logistics, including AM/SE team coordination and pick-up scheduling. Ensure timely and accurate collection of shipments from sendr to hubs or warehouses. Monitor and track shipments, proactively addressing delays or disruptions. Collaborate with internal teams such as warehouse, transportation, and customer service to ensure seamless operations. Ensure compliance with company policies, safety regulations, and industry best practices. Analyze first-mile performance metrics and implement improvements for efficiency. Maintain accurate documentation and reports related to first-mile operations. Identify and resolve first-mile challenges to enhance supply chain performance.
Job Title: Copywriter Location: Noida, India Department: Marketing Position Overview: We are seeking a creative and detail-oriented Copywriter to join our Marketing team. In this role, youll craft compelling, clear, and on-brand content across all platforms - including our website, mobile app, social media, email campaigns, blogs, and more. You ll work collaboratively with marketing, design, and product teams across India and UAE to ensure consistency, clarity, and impact in our communications. Key Responsibilities: Creative Communication Write and edit persuasive, high-quality copy for digital platforms: website, app, email, ads Create tailored, engaging social media captions and campaigns Develop blog posts and thought leadership content optimized for SEO and aligned with our brand voice Collaborate with designers to create content-first user experiences Help define, maintain, and evolve our tone of voice across all customer touchpoints Stay updated on content trends, competitor messaging, and emerging formats Produce content for sales and marketing collateral including pitch decks, brochures, and explainer videos Teamwork & Collaboration Coordinate effectively with cross-functional teams across India and UAE Participate actively in brainstorming and campaign planning Take feedback constructively to refine and improve content output.
We are looking for a talented and detail-oriented Graphic Designer to join our Marketing team. You will be responsible for creating visually striking and brand-consistent creatives across digital and print platforms. From social media and websites to mobile apps, packaging, pitch decks, and campaign materials you ll help bring our brand to life through compelling visuals. As a key team player, you ll collaborate with cross-functional teams including marketing, content, and product across India and UAE to deliver unified and impactful communication. Key Responsibilities: Creative Communication Design digital marketing assets including social media posts, emailers, and digital ads Create professional corporate pitch decks, sales proposals, and internal presentations Design print media such as brochures, banners, hoardings, and other marketing collateral Develop UI assets and visuals for our website and mobile app Collaborate with marketers, copywriters, and developers to create cohesive campaigns Teamwork & Collaboration Work effectively with team members across India and UAE Take constructive feedback and iterate designs to align with strategic goals Ensure all visual communication aligns with the brands tone and identity Requirements: 1-3 years of relevant experience in graphic design Bachelor s degree in Visual Communication, Graphic Design, or a related field Strong portfolio (academic, freelance, or professional work) Proficiency in design tools: Adobe Photoshop, Illustrator, Figma, Canva Good understanding of layout, typography, and color theory Excellent communication skills in English and Hindi (verbal & written)