Job
Description
Job Title: Java/SpringBoot - Application Support Experience Level 3 to 5 years Key Responsibilities As a Java/SpringBoot Application Support Specialist, you will: Application Support & Maintenance: Provide L2/L3 application support and maintenance for web and standalone applications built on Java/J2EE technologies. Troubleshooting & Bug-fixing: Troubleshoot and resolve incidents, perform bug fixes, and address issues related to application performance and functionality. Database Operations: Work with SQL, PL/SQL, Triggers, and Packages, including troubleshooting and development experience with Oracle, SQL Server, or other RDBMS. IT Service Management: Apply knowledge of the ITIL Framework, understanding incident, problem, change, and release management processes. Utilize IT Service Management tools like ServiceNow. System & Application Knowledge: Apply technical knowledge to support multiple systems, business groups, and applications. Mandatory Skills & Experience Technical Proficiency: Java/J2EE: Strong bug-fix and development experience on web and standalone applications built on Java/J2EE technologies . Database: Strong support skills with SQL, PL/SQL, Triggers, and Packages . RDBMS: Troubleshooting and good development experience with Oracle, SQL Server, or any other RDBMS . Frameworks & Technologies: Understanding of JAVA Web Services, Microservices, Angular, Struts, Spring, Hibernate . Operating Systems: Knowledge of Linux and scripting. ITSM Tools: Experience working on IT Service Management tools like ServiceNow. Experience & Qualifications: 3 to 5 years of prior experience in application support and maintenance (L2/L3 support). Exposure to ITIL Framework . Essential Professional Skills Problem-Solving: Strong troubleshooting skills. Adaptability: Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups and applications.
