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0.0 - 6.0 years
7 - 8 Lacs
Hosur, Bengaluru
Work from Office
Basic Qualifications: Language Proficiency : Minimum B2. 1 level in at least one foreign language, preferably a European language (e. g. , French, German, Spanish, Portuguese) or an equivalent level in Japanese. MS Office Proficiency : Strong working knowledge of MS Office applications, especially advanced Excel skills for data analysis and manipulation (e. g. , VLOOKUP, complex formulas, data filtering, and large dataset management). Technical Proficiency : Willingness to work with Bosch-specific tools, compilers, software, and the flexibility to learn new technologies. English Fluency : Proficient in both spoken and written English. Communication Skills : Excellent interpersonal and communication abilities. Preferred Qualifications: Multilingual Flexibility : Willingness to work with multiple languages. Process Automation Knowledge : Familiarity with process automation concepts, with a willingness to explore and implement efficiency improvements. Linguistic Insight : Ability to analyze language structures and resolve issues with unfamiliar languages. Analytical and Problem-Solving Skills : Strong troubleshooting abilities, with experience in identifying and fixing bugs and resolving technical issues. Additional Skills (Good to Have): Sound Editing : Familiarity with audio editing tools (e. g. , Adobe Audition). Advanced Excel Proficiency : Skilled in data manipulation and advanced Excel functionalities, including complex formulas, data modeling, and macro creation for processing and analyzing extensive datasets efficiently. Third-Party Collaboration : Ability to work effectively with third-party suppliers, ensuring smooth coordination and project alignment. Software Testing Experience : Familiarity with software testing principles and methodologies, and an understanding of basic QA processes.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Bengaluru
Remote
Role Overview: We are seeking detail-oriented and linguistically skilled Audio Annotation Specialists to work on a high-impact AI training project. The role involves evaluating and editing machine-generated responses based on audio files in the target language and transcripts, ensuring accuracy, completeness, and professionalism. Key Responsibilities Comprehend and analyze audio files across various domains such as customer support, 911 calls, doctor-patient conversations, sales, and education. Review and improve model-generated summaries, ensuring responses are: Complete covering all relevant points Succinct – brief yet informative Faithful – factually accurate and grounded in the transcript Professional – using appropriate tone and language Review speaker identities and roles based on audio cues and transcripts. Adhere strictly to provided SOPs and guidelines. Meet quality and consensus standards across tasks. Required Skills & Competencies Fluency in one or more of the required languages and strong command of English (reading and writing). Strong audio comprehension skills with ability to understand accents, tone, and speaker roles. Experience in linguistic annotation, transcription, or NLP-related projects is a plus. Ability to edit and refine summaries to improve clarity and precision. High attention to detail and strong judgment in identifying inaccuracies or ambiguity. Ability to follow complex SOPs and adapt to evolving instructions. Nice to Have Familiarity with contact center data, medical calls, or multilingual transcription. Prior experience with annotation tools/platforms. Background in linguistics, translation, journalism, or AI data work.
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Key Responsibilities: -Collect and consolidate RFQ (Request for Quotation) data -Maintain and update supplier master data -Create and manage dashboards using Tableau or Power BI -Support procurement activities through data analysis -Communicate with global teams in English Requirements: Experience with Tableau or Power BI Good Excel and data handling skills English fluency (spoken and written) Knowledge of procurement or sourcing work Experience in a Japanese company or manufacturing industry preferred Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!
Posted 3 weeks ago
15.0 - 20.0 years
5 - 6 Lacs
Pune
Work from Office
Under general direction, independently perform routine & intermediate recurring procedures, analysis, and report preparation to support the lifecycle of investments in a global infrastructure Identify and resolve problems following established guidelines; raise complex problems or issue to senior team members Conduct special analyses and/or studies Responsible for account reconciliation, reporting, transaction management, portfolio analysis and reporting, compliance, data and/or trade support activities Support global investment initiatives through participation in projects, process reviews and/or system enhancements Qualifications At least 15 years of formal education preferably in Finance/Commerce Japanese lingual skill (Reading, writing, speaking and understanding) is must Minimum of 2-3.5 years Account/Finance/Reporting experience in the domain of Mutual Funds/Asset Management, Banking, or any other financial services organization Excellent knowledge of Excel/Advanced Excel is essential Hands on documentation, making SOP and willingness to work in multiple shifts Good comprehension skills, analytical skills, good typing skills, detail-oriented, multitasking, ability to prioritize, good written & verbal communication skills, experience in navigating the internet Ability to work on different applications Consistently able to meet timing requirements and maintain SLA and produce work with high degree of accuracy
Posted 3 weeks ago
3.0 - 4.0 years
5 - 6 Lacs
Gurugram
Work from Office
KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in August 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune and Vadodara.KPMG in India offers services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environmentKPMG Advisory professionals provide advice and assistance to enable companies, intermediaries and public sector bodies to mitigate risk, improve performance, and create value. KPMG firms provide a wide range of Risk Advisory and Financial Advisory Services that can help clients respond to immediate needs as well as put in place the strategies for the longer term.KPMGs Forensic Services: In response to escalating white-collar crime, we pioneered the forensic practice in 1995. We help clients prevent, detect and mitigate the risk of fraud, misconduct and non-compliance. Today we are recognized as market leaders commending a dominant market share, top of mind recall and a reputation for offering holistic solutions to clients. Our team of professionals assist our clients to cover all areas entailing potential fraud risk, detect fraud at the earliest, minimize losses and respond appropriately.KPMG CDD Practice helps organizations manage third party risks by uncovering information on the background of the counterparties and material issues associated with them, through deep public domain searches from venues such as regulatory publications news and media sources.ROLE & RESPONSIBILITIESConducting research using a variety of online sources, especially commercial registries and corporatedatabases, legal databases and media sourcesConducting desktop-based research using a combination of other specialist research tools designedfor online due diligence reports and databases such as Factiva and Lexis-NexisDemonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability toassimilate new knowledgeSummarizing the information obtained into concise and accurate reportsMonitor progress and ensure that key stakeholders are informed about progress and expectedoutcomesSuccessful completion of client engagement deliverables in line with project plan, ensuring highquality work delivery within appropriate time scales and adhering to pre-defined methodologiestowards preparing due diligence reports and researching specific targets to highlight red flags.Remain current on new developments within the industryAdvisory- ForensicCounterparty Due DiligenceTHE INDIVIDUALStrong written and verbal communication skills to interact cross-functionally and/or with seniors, withan ability to convey messages in a clear and structured mannerStrong analytical and problem solving skillsAttention to detailAdaptability to a dynamic environment often accompanied by shifting priorities and stringent deadlinesHave discretion and an ability to maintain confidentialityDrive and commitment to deliver high quality serviceAbility to work well in teamsBasic understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint, Word etc)Have the ability to work under pressure stringent deadlines and tough client conditions which maydemand extended working hoursDemonstrate integrity, values, principles, and work ethicQUALIFICATIONGraduate in any Commerce or Economics or Arts (B.A, B.Com, Economics)Knowledge of at least one foreign language will be preferable (e.g., German, Spanish, Italian,French, Portuguese, Arabic, Chinese, and Japanese).SELECTION PROCESSHR discussion followed by a technical interaction with the line Manager and a final round with theDirector / Partner of the practice (1 Case Study administered by Hiring Manager during theseinterviews)PEOPLE BENEFITSA strong learning cultureQuarterly rewards and recognition programme - Encore Comprehensive medical insurance coverage for staff and familyExpansive general and accidental coverage for staff .
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Software Strategy(SWS) Network Engineer Enterprise/Service Provider Customers, Impact Analysis Services Support (Bugscrub a.k.a. Impact Analysis The primary requirement is that the candidate is able to proactively perform the following required tasks, but recruitment according to skills can also be considered. Please make suggestions for the following skills, including support levels. (1: can be handled without support; 2: can be handled with support; 3: proficiency required) Skill Level As an SWS engineer, the candidate is responsible for carrying out work within the due date while collaborating with other SWS teams while scrutinizing the presence or absence of impact on the target customer of the assigned bug, achieving QCD. As an SWS engineer, the candidate ia able to discuss/explain Bugscrub results for target customers of assigned bugs with reviewers and smoothly proceed with work to ensure the quality of deliverables As an SWS engineer, the candidate is able to communicate via email and chat with people in charge of internal related departments in English and Japanese for assigned bug investigations The candidate is interested in new technologies and can respond with positive thinking and is willing to learn these voluntarily. Must have: Network engineer experience (3 years or more years). Possesses basic knowledge of Router and Switch equipments. JLPTN2 or above Japanese skill sets with Business level of communication skills. Business-level communication skills through email and chat in English. Optional: Network Specialist Certification in JP (NW), CCNA, CCNP, or equivalent qualification Must have: Have experience by handling NW related projects (or close to) for at least 2-3 years as an NW Engineer. Must have: Having the ability to become a team player and promote team work while carrying out bug investigations assigned as an NW Engineer. Optional: Regardless of technology, the candidate has experience investigating and analyzing bug information, creating workarounds (troubleshooting), root cause analysis(RCA), and explanation materials of the customer issues for networks and common IT network infrastructure. Those who have a way of thinking and experience in troubleshooting are a plus. Optional: Those who have experience presenting deliverables to customers are a plus. Perform all assigned tasks 100% at the right time. Perform all assigned tasks with 100% accuracy. Complete 100% of all assigned tasks.
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Madhepura, Sawai Madhopur
Work from Office
Aman Group is looking for Spa Therapist to join our dynamic team and embark on a rewarding career journeyA Spa Therapist is responsible for providing various spa treatments and services to clients, promoting relaxation, rejuvenation, and overall well-being. They possess expertise in different spa techniques and treatments and ensure a high-quality and personalized experience for clients. Here is a general job description for a Spa Therapist:Responsibilities:Spa Treatments: Provide a range of spa treatments and therapies, including massages, body wraps, facials, scrubs, and other beauty and wellness services based on the client's preferences and needs.Client Consultation: Conduct initial consultations with clients to assess their health conditions, preferences, and any specific concerns or allergies. Customize treatments and recommend suitable therapies based on individual requirements.Spa Procedures: Perform spa treatments following established protocols and techniques to ensure consistency and quality. Maintain a clean and organized workspace and ensure compliance with hygiene and safety standards.Customer Service: Provide exceptional customer service by greeting clients, explaining treatment procedures, answering questions, and addressing any concerns or feedback. Ensure a friendly and welcoming atmosphere.Retail Product Sales: Promote and sell spa retail products, such as skincare, body care, or wellness products, to clients based on their needs and preferences. Provide recommendations and guidance on product usage and benefits.Record Keeping: Maintain accurate and up-to-date client records, including treatment details, client preferences, allergies, and medical history. Adhere to privacy and confidentiality guidelines.Upselling and Promotions: Identify opportunities to upsell additional spa services, packages, or enhancements to clients to enhance their spa experience and generate additional revenue for the spa.Continuous Learning: Stay updated with the latest spa trends, techniques, and industry developments through ongoing training, workshops, and self-study. Expand knowledge and expertise in various spa therapies and treatments.Team Collaboration: Collaborate with other spa team members, including receptionists, therapists, and management, to ensure smooth operation and efficient service delivery. Support and assist colleagues when needed.Skills and Qualifications:Certification or Diploma in Spa Therapy, Massage Therapy, or a related field.Proven experience as a Spa Therapist or in a similar role.Proficiency in a variety of spa techniques, such as Swedish massage, deep tissue massage, aromatherapy, body wraps, facials, and scrubs.Strong understanding of human anatomy, physiology, and the benefits and contraindications of different spa treatments.Excellent customer service and communication skills.Ability to create a relaxing and serene environment for clients.Knowledge of spa products and their uses.Sales and upselling abilities to promote retail products and additional services.Professionalism and a positive attitude.Physical stamina and the ability to stand for extended periods and perform massages or treatments.Knowledge of hygiene, safety, and sanitation standards in a spa environment.
Posted 3 weeks ago
4.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Overview of Fieldwork team: Fieldwork team uses our proprietary tool called IPP which does target list matching with our panel, list upload, emailing, campaign creation, redirections, sample out, fax handling etc to ensure all project sampling activities done properly. Broad Responsibilities: Work on the assigned Sampling task and ensure quality completion in a quick TAT Identify and implement innovative techniques and solutions that can be adapted into Sampling workflow as best practices Conduct quality control checks on process front to ensure error free deliverables Coordinate and consult with Project Managers on prioritizing the work and its deliverables without compromising on client satisfaction and assigned deadline Should be committed for BCP (Business Continuity Plan) when needed Pre-requisites for hiring: Strong expertise in Market Research Services focusing on Healthcare Vertical and consumer experience Strong Knowledge of Excel, Word, and any programming language would be added advantage Adaptability, flexibility and the ability to work under pressure Strong organizational and communication skills Commitment to work beyond working hours to achieve deadline when necessary to keep client satisfaction high As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards . Willing to work in US Shift (6:00 PM to 3:00 AM or 7:00 PM to 4:00 AM) Qualifications BCA/BSc graduate Additional Information Willing to work in night shifts (US Shift)
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Prepare proposals and pricing for online market research studies to clients. Assess and propose study feasibility across global panels using proprietary applications. Consult with client regarding recommended project approach to include the use of pre-identified attributes, application of census data for quotas and sample composition, incidence rates and third party vendor inclusion. Consultation should support client s objectives while maximizing internal panel assets. Proactively partner with the Account Lead, Operations team, Panel Management and Finance to drive solutions that support the account strategy, financial goals, and resolution of challenges as they arise.productive, profitable and mutually beneficial, with a goal of securing repeat business and achievement of targeted revenues. Develop an understanding of the company s product portfolio with an ability to offer and advise on new and expanded products/services. May include final project reconciliation such as third party invoice approval and cost adjustments. Perform other business functions as needed. REQUIREMENTS Bachelor s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field. Adept at using technological resources including MS Office (including Excel) and an aptitude for web-based tools. Highly organized, analytical and quality-focused with attention to detail and accuracy. Able to manage and prioritize multiple tasks under tight deadlines concurrently. Excellent communication skills, both written and verbal. Reacts to change productively and displays a solutions driven approach. Strong teamwork ethic with an ability to complete tasks independently, resourcefully and proactively. THE FOLLOWING IS A PLUS Experience using databases and/or reporting tools. Proven ability to build relationships with clients and vendors. Market research coursework or training.
Posted 3 weeks ago
1.0 - 4.0 years
4 - 7 Lacs
Bengaluru
Work from Office
SOCIAL MEDIA COMMUNITY MANAGEMENT ASSOCIATE At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 40,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We re looking for people who are determined to make life better for people around the world. Position Overview: With more than half of the world s population active on social media, Lilly is seeking a high-capacity Social Media Community Management Associate to help accelerate its Social Media Center of Excellence in driving meaningful consumer and healthcare provider (HCP) engagement, improve health outcomes, and fuel business growth. The Social Media Center of Excellence is part of Lilly s Digital Engagement Team, joining leaders from the Enterprise Websites (EWI) and Search Capabilities teams who collectively design and deploy integrated, innovative, and scalable digital marketing strategies and solutions that address customer and business needs across Business Units, Functions, and Geographies. The Community Management Associate plays a crucial role in maintaining a positive and engaged social media online presence for Lilly and our brands. The role s primary responsibility is to support customer communications and foster meaningful conversations delivering best-in-class social care. Achieving this goal requires a passion for customer support, an ability to analyze and report on complex communications, a curiosity for what s possible, and an unrelenting desire to implement continuous improvement. Key Responsibilities: Community Engagement Monitor for adverse events (AE) and product complaints (PC) and report compliantly per Lilly policy. Oversee customer conversations applying tags for metrics tracking and managing replies where appropriate, while watching for trends around a brand or disease state. Collaborate with cross-functional teams, including Lilly Support Services (LSS), TechLilly, Medical, Legal, Regulatory, and other community management teams across the company by ensuring frequent, continuous, and effective communication with team members and key stakeholders. Regularly review existing content and keep all content updated to ensure completeness, consistency of messaging, and quality in accordance with ongoing strategic updates. Understand social media platforms and how each of them uniquely impacts audience behavior and content performance. Stay on top of upcoming trends and updates. Combine knowledge of how customers use platforms with user analytics to better understand the effects of these trends and recommend future strategies to brands. Analytics and Audience Insights Transform raw data into insightful information. Collect, organize, visualize, and assimilate social care data to better understand user engagement trends. Use the data and your knowledge of social media to support business decisions and generate meaningful results. Collaborate with and serve as a Social Care liaison between the CEH Social Media team and assigned brand teams to provide feedback, insights, and solutions for online engagement with customers. Support development and maintenance of social care dashboards and databases that are used to make decisions on future digital marketing and communications strategies and plans. Use data and visualizations to tell a story about what is happening on our channels. Dont just know the data; investigate and explain the why, using social care data to turn hunches into actionable ideas. Communications and Crisis Management Proactively share community management recommendations with Social Media Strategy and brand team members, including but not limited to new reactive responses. Craft compelling responses that are clear, concise, conversational, and compliant making use of text, video, and images. Maintain awareness of company risks and industry trends and proactively make recommendations about opportunities to engage, crafting timely, relevant responses to customer queries. Identify and address potential issues or negative feedback, working with the appropriate teams to resolve concerns and maintain a positive online environment. Operations, Quality, and Compliance Assist brand teams with assembling, formatting, and proofreading FAQs prior to MLRO submission. Partner with TechLilly to update content folders and perform quality review once FAQs have been uploaded in social media CRM tool. Work with community managers and third-party vendors to ensure compliance through training, implementation of quality standards and identifying and reporting non-compliance. Perform regular quality reviews of community manager and/or third-party agency work. Collaborate cross functionally to develop and maintain operational support documents (e.g., FAQs, procedures, job aids). Become an SME on the social media tool used in order to support business decisions related to configurations, automations, and AI, and coach others in their use of the tool. Team Expectations Work effectively and openly with other community managers across the organization to ensure consistency for the ways in which we engage with customers on social media platforms. Share learnings, execute efficiencies, and ensure alignment of goals and deliverables. Acquire a strong knowledge of our brands strategies, target patients, and key objectives. Build strong, trusting relationships with peers in the Lilly matrix, as well as third-party partners. Participate in learning and development opportunities to ensure delivery of exceptional value to our customers and Lilly business partners, including efforts to obtain expert level of understanding of the healthcare and pharmaceutical environment, trends in community management, innovation in vendor technology, and best-in-class customer engagements. Operate in a state of continuous compliance while meeting key business objectives. Help team achieve corporate diversity goals and objectives through active participation in diversity, equity, and inclusion initiatives. Ensure understanding of team priorities and make strategic tradeoffs to meet business objectives. Drive to continuous improvement to reduce time-on-task and operating expenses and fuel innovation. Quickly identify issues and areas of need or opportunity. Use escalation processes to proactively prevent issues, quickly resolve issues, and/or identify ways to leverage opportunities. Establish new/nurture existing relationships with various Lilly partners who are responsible for communicating with customers directly to ensure accurate, consistent customer messaging that resonates with the audience. Desired Skills: Proven track record in a client or customer service environment. Deep-rooted passion for customer service. Experience and desire to identify, address, and solve customer problems and concerns effectively along with the ability to stay calm when customers are stressed or upset. Experience working with social media content management systems such as Sprinklr, Sprout Social, Hootsuite or Khoros. Ability to maintain a large workload in a fast-paced, deadline driven environment, and to work on multiple tasks with minimal supervision. Ability to work independently and confidently make decisions. Compliance-minded. Possess strong oral and written communications skills including superior writing, grammar, editing and proofreading skills. Ability to effectively present information in one-on-one and group situations. Ability to write in a clear, concise, organized, and engaging manner for the intended audience. Ability to think and act effectively under pressure. Ability to adjust strategy or approach in response to the demands of a situation. Ability to adjust timelines, results, and expectations appropriately to changing needs. Ability to manage multiple projects and competing priorities. Ability to set priorities, goals, and timetables to achieve maximum productivity. Ability to display a high level of initiative, effort, and commitment toward completing projects in a timely manner. Willingness to build relationships and collaborate across the broader Lilly matrix. Strong team player with the ability to work effectively with employees at all levels. Prefer that candidate has pharmaceutical industry knowledge and the ability to translate how trends in news and customer conversations can impact Lilly and its brands. Proficient in Excel and or PowerBI Preference for candidates who also speak any of the following languages: Italian, French, German, Japanese, Portuguese, and Spanish Minimum Qualifications Bachelors degree Three+ years of experience working in customer service/customer care or social media Strong organizational skills and ability to maintain a large workload in a fast-paced, deadline driven environment. English proficiency (written and spoken) required. . .
Posted 3 weeks ago
5.0 - 10.0 years
6 - 11 Lacs
Bengaluru
Work from Office
aria-label="Job description"> Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Business Unit Mission: M3 Global Research, an M3 company is looking for a Senior Software Engineer, who can thrive in a fast-paced environment developing complex applications to join our cutting-edge engineering team. Our ideal candidate would demonstrate an understanding of software development concepts and development lifecycles using Agile methodologies, object-oriented design, and accepted design patterns and practices. Youll be responsible for assisting with system design, coding, improving application performance, collaborating with other developers, and assisting with testing. Essential Duties and Responsibilities: Including, but not limited to the following: Design, implement, and deliver highly scalable solutions using modern web technologies and architecture. Continuously develop, release, monitor, and improve systems and services while fostering a culture of accountability. Follow and actively promote software development processes and best practices within the team. Participate in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to ensure alignment and progress tracking. Provide regular status updates to stakeholders, clearly communicating progress, roadblocks, and timelines. Collaborate with product managers, designers, and other engineers across the organization to deliver high-quality applications. Take ownership of assigned deliverables, ensuring work is delivered iteratively while embracing Agile principles. Essential Job functions: Including, but not limited to the following: Maintain regular and punctual attendance. Work cooperatively with others Comply with all company policies and procedures. Supervisory Responsibility: N/A Outcomes: Deliver high-quality applications Ensure continued good performance of applications Adopt zero-tolerance for errors in production Engage with team and keep positive culture Competencies: Attention to Detail Analytical Problem Solving Patient Knowledge and Skills: Strong proficiency in JavaScript (ES6+), with a deep understanding of core language concepts and best practices. Expertise in modern frontend frameworks with advanced experience in React, Next.js, and Angular. Deep understanding of TypeScript for building robust and maintainable applications. Solid grasp of responsive and mobile-first design principles; experience with CSS3, HTML5 and modern styling solutions. Experience working with CSS component libraries such as Material UI and Angular Material to efficiently build consistent and scalable user interfaces. Experience designing and implementing reusable, scalable UI. Familiarity with state management libraries and patterns (e.g., Redux, Zustand, NgRx). Proficient in writing unit, integration, and end-to-end tests using tools such as Jest, Cypress or similar. Proficient with source control tools like Git for collaborative development and versioning. Knowledge of secure coding practices and familiarity with standards like OWASP Top Ten and SANS CWE, with a commitment to adapting to evolving security threats through audits and ongoing education. Team-oriented with exceptional collaboration and communication skills, both verbal and written. Exceptional multitasking abilities, capable of balancing multiple projects and priorities effectively. An analytical mindset with superior problem-solving abilities and a strong inclination to learn and implement new techniques. Experience with Node.js is a plus. Qualifications Bachelor s Preferred or relevant years of experience Additional Information 5+ years of professional experience in frontend development with strong expertise in React and TypeScript.
Posted 3 weeks ago
3.0 - 8.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Job Title: Services Order Management & Billing Analyst Responsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include service sales and service teams. Single point of contact for customer regarding service agreement and maintenance billing. Responsible for the following major activities: Coordination of order processing and billing activities for Order Management contracts Supervision and daily task management of Customer Advocate Team that oversees the following areas: Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing Maintaining of equipment database and processing, updating movements, additions and cancellations Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Education: Bachelor s degree in finance, Accounting, Business Administration, or a related field. Experience: Minimum of 3 years of experience in Order Management and Billing, preferably within a global or multinational company. Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language : Japanese (Mandatory), English Preferred Qualifications Outsourced exposure or experience preferred Global/Multi-Country experience strongly preferred Analytical skills
Posted 3 weeks ago
3.0 - 8.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Job Title: Order Management & Billing Analyst Responsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include service sales and service teams. Single point of contact for customer regarding service agreement and maintenance billing. Responsible for the following major activities: Coordination of order processing and billing activities for Order Management contracts Supervision and daily task management of Customer Advocate Team that oversees the following areas: Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing Maintaining of equipment database and processing, updating movements, additions and cancellations Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Education: Bachelor s degree in finance, Accounting, Business Administration, or a related field. Experience: Minimum of 3 years of experience in Order Management and Billing, preferably within a global or multinational company. Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language : Japanese (Mandatory), English Preferred Qualifications Outsourced exposure or experience preferred Global/Multi-Country experience strongly preferred Analytical skills
Posted 3 weeks ago
2.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : Japanese LanguageMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with team members to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop and implement software solutions using Spring Boot framework.- Collaborate with cross-functional teams to analyze user needs and design efficient applications.- Conduct code reviews and provide technical guidance to junior developers.- Troubleshoot and debug applications to ensure optimal performance.- Stay updated on industry trends and best practices to enhance application development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Good To Have Skills: Experience with Japanese Language.- Strong understanding of RESTful web services and microservices architecture.- Knowledge of database management systems like MySQL or PostgreSQL.- Experience with version control systems such as Git.- Familiarity with Agile methodologies for software development. Additional Information:- The candidate should have a minimum of 2 years of experience in Spring Boot.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
10 - 14 Lacs
Mumbai
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Spring Boot Good to have skills : Japanese LanguageMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute to key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact for the project- Manage the team and ensure successful project delivery- Collaborate with multiple teams to make key decisions- Provide solutions to problems for the immediate team and across multiple teams Professional & Technical Skills: - Must Have Skills: Proficiency in Spring Boot- Must Have Skills: Experience/Proficiency in Japanese Language - N1/N2/N3- Strong understanding of software engineering principles and practices- Experience in designing and developing applications using Spring Boot framework- Knowledge of RESTful APIs and microservices architecture- Experience with database technologies such as MySQL or Oracle- Familiarity with Agile methodologies and DevOps practices- Excellent problem-solving and analytical skills Additional Information:- The candidate should have a minimum of 5 years of experience in Spring Boot- This position is based in Mumbai- A 15 years full-time education is required Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
Chennai
Work from Office
About The Role Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Specialist Qualifications: Any Graduation/Bachelor of Pharmacy/Master of Pharmacy Years of Experience: 5 to 11 years Language - Ability: Japanese - Elementary About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.Create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for Agility for quick learningAbility to work well in a teamCommitment to qualityJLPT (N3 to N5) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation,Bachelor of Pharmacy,Master of Pharmacy
Posted 3 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Specialist Qualifications: Any Graduation/Bachelor of Pharmacy/Master of Pharmacy Years of Experience: 5 to 11 years Language - Ability: Japanese - Elementary About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.Create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for Agility for quick learningAbility to work well in a teamCommitment to qualityJLPT (N3 to N5) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation,Bachelor of Pharmacy,Master of Pharmacy
Posted 3 weeks ago
2.0 - 5.0 years
3 - 7 Lacs
Chennai
Work from Office
About The Role Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Analyst Qualifications: Any Graduation/Bachelor of Pharmacy/Master of Pharmacy Years of Experience: 2 to 5 years Language - Ability: Japanese - Elementary About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.Create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for Agility for quick learningAbility to work well in a teamCommitment to qualityJLPT (N3 to N5) Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation,Bachelor of Pharmacy,Master of Pharmacy
Posted 3 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Analyst Qualifications: Any Graduation/Bachelor of Pharmacy/Master of Pharmacy Years of Experience: 3 to 5 years Language - Ability: Japanese - Elementary About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.Create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for Agility for quick learningAbility to work well in a teamCommitment to qualityJPLT (N3 to N5) Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation,Bachelor of Pharmacy,Master of Pharmacy
Posted 3 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
Gurugram
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide Japanese language support to clients.- Deliver service desk voice support efficiently.- Maintain client satisfaction through effective communication.- Troubleshoot technical issues promptly.- Document and escalate complex problems for resolution. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Japanese Language, Service Desk Voice Support.- Strong understanding of IT service desk operations.- Experience in incident management and ticketing systems.- Knowledge of ITIL framework for service delivery. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Japanese Language Good to have skills : Spring BootMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work, contributing to the overall project success. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead and mentor junior professionals.- Ensure timely delivery of project milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Japanese Language.- Good To Have Skills: Experience with Spring Boot.- Strong understanding of linguistic nuances and cultural context.- Ability to effectively communicate in Japanese, both written and verbal.- Experience in translating technical documents from Japanese to English.- Knowledge of Japanese business etiquette and customs. Additional Information:- The candidate should have a minimum of 5 years of experience in Japanese Language.- This position is based at our Coimbatore office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
Gurugram
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide efficient service desk voice support.- Deliver exceptional Japanese language support.- Maintain client satisfaction through effective communication.- Troubleshoot and resolve technical issues promptly.- Document and escalate complex problems for resolution. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Japanese Language, Service Desk Voice Support.- Strong understanding of IT service desk operations.- Experience in troubleshooting software and hardware issues.- Knowledge of incident management and ticketing systems.- Excellent communication and customer service skills. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Japanese Language Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of software solutions, while also performing maintenance and enhancements to existing applications. You will be responsible for delivering high-quality code and contributing to the overall success of the projects you are involved in, ensuring that all components function seamlessly and meet client requirements. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of software specifications and design.- Engage in code reviews to ensure adherence to best practices and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Japanese Language.- In-depth understanding and practical experience of Peoplesoft- Languages :PeopleSoft, Shell, bat- DB :Oracle Additional Information:- The candidate should have minimum 3 years of experience in Japanese Language.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
Gurugram
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide efficient Service Desk Voice Support.- Utilize Japanese Language skills effectively.- Maintain client satisfaction through prompt and accurate issue resolution.- Collaborate with team members to enhance system performance.- Continuously improve product knowledge and technical skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, Japanese Language- Strong understanding of IT service management principles.- Experience in troubleshooting and resolving technical issues.- Knowledge of incident management and ticketing systems.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
10 - 14 Lacs
Mumbai
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Spring Boot, Japanese Language Good to have skills : Spring Application FrameworkMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact- Manage the team and ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot, Japanese- Good To Have Skills: Experience with Spring Application Framework- Strong understanding of statistical analysis and machine learning algorithms- Experience with data visualization tools such as Tableau or Power BI- Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity Additional Information:- The candidate should have a minimum of 5 years of experience in Spring Boot- This position is based in Mumbai with location flex for cross location resource.- A 15 years full-time education is required Qualification 15 years full time education
Posted 3 weeks ago
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