The primary function of this role will be to manage the flow from order placement through to payment collection, ensuring smooth transactions and accurate record-keeping. Order Processing: Receive and accurately process coffee vending consumables orders from existing clients via phone, email, or our internal system. Confirm order details (product, quantity, delivery schedule) with clients. Billing & Invoicing: Generate and issue accurate sales bills and invoices in a timely manner using our accounting software. Maintain an organized filing system for all invoices and related documentation. Client Communication & Follow-up: Proactively follow up with clients (primarily via phone and email) regarding outstanding payments and due dates. Address basic customer queries related to billing and invoices. Maintain a detailed record of all payment follow-up activities. Coordination: Coordinate with the sales and logistics teams to ensure smooth order fulfillment before billing. Assist the Senior Accountant with basic bookkeeping tasks as needed