Presales Lead - ITSM Platform Hadron GBS

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Presales Lead at our company located in Baner, Pune, you will have the exciting opportunity to leverage your 2 to 5 years of experience in crafting solutions that drive successful client engagements. You will play a crucial role in bridging the gap between client requirements and technical solutions, utilizing your technical expertise and business acumen to shape impactful proposals. Working closely with our sales and delivery teams, you will be instrumental in tailoring solution presentations to meet client needs effectively. Your responsibilities will include collaborating with sales teams to understand client requirements, translating business challenges into technical solutions using ITSM platforms like ServiceNow, BMC, Ivanti, Freshworks, or similar tools, and participating in various presales activities such as solutioning, presentations, proposal creation, and client workshops. Additionally, you will be involved in supporting technical assessments, scoping discussions, effort estimations, conducting product demonstrations, Proof of Concepts (POCs), and responding to RFPs/RFIs. Your role will also encompass working with cross-functional teams to ensure a seamless transition from presales to project execution. To excel in this role, you must possess hands-on experience in ServiceNow, with exposure to ITSM platforms like BMC, Ivanti, or Freshworks considered a strong advantage. A solid understanding of the ITSM domain and enterprise service management is essential, along with excellent communication, stakeholder management, and presentation skills. Your ability to articulate complex solutions to both technical and non-technical stakeholders will be critical in contributing to successful presales engagements. If you are passionate about driving deals through innovative solutions and possess a proven track record in presales engagements, we invite you to join our dynamic team as a Presales Lead.,

Posted 1 week ago

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