Job description Job Title: Junior Product Support Engineer. Location: Madhapur, Hyderabad . Mode: Full Time Position. Experience: 0-1 Years/Freshers Key Responsibilities: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Take full ownership of customer issues, follow problems through to resolution ensuring proper escalation as needed. Perform basic software product configuration and testing activities. Assist in basic network operations and system troubleshooting. Communicate effectively with customers to understand their concerns and provide timely solutions. Document technical knowledge in the form of notes and manuals. Adapt quickly to changing roles, responsibilities, and company policies. Maintain high levels of customer satisfaction through excellent service. Preferred Technical Knowledge (Basic/Conceptual Understanding): Linux commands and Shell Scripting MySQL and basic database operations API integrations MS Office tools (Excel, Word, PowerPoint) Understanding of mobile applications and troubleshooting Familiarity with software products and support practices Note: Training and mentorship will be provided to help you grow in the role Languages: Telugu, Hindi, English, Malayalam & Tamil preferable Job Types: Regular / Permanent, Full-time Benefits: Health insurance Provident Fund Shift: Day shift Education: Bachelor's (Preferred) Job Types: Full-time, Permanent Pay: ₹150,000.00 - ₹180,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Experience: total work: 1 year (Preferred) Work Location: In person

Android Developer : Key Responsibilities Design, develop, and maintain native Android applications using Java and Kotlin Use Android Studio to build scalable and responsive UI based on design mockups Collaborate with cross-functional teams including designers, product managers, and senior developers Integrate third-party APIs, Firebase services, and open-source libraries (Retrofit, Glide, Room, etc.) Participate in code reviews and contribute to the team’s best practices Troubleshoot and debug issues across different Android devices and OS versions Ensure responsive layouts across a variety of screen sizes following Material Design principles Stay updated on latest Android tools, trends, and emerging technologies Contribute to project documentation and technical specifications Write unit tests and participate in testing processes Learn and explore opportunities in AI-based app features including integration with ChatGPT or other LLM APIs Required Qualifications Bachelor’s degree in Computer Science, Software Engineering, or related field Solid understanding of Java and/or Kotlin Experience working with Android SDK , Android Studio , and related development tools Knowledge of UI components, layouts, and navigation components Familiarity with RESTful APIs and JSON Basic knowledge of Git or other version control systems Strong logical thinking, debugging, and problem-solving skills Effective communication and teamwork abilities Willingness to learn and experiment with new technologies including AI tools like ChatGPT Preferred Qualifications Hands-on academic or personal Android projects (GitHub/Play Store links preferred) Exposure to libraries like Retrofit, Glide, Room, and WorkManager Experience with Firebase (Authentication, Realtime Database, Firestore, etc.) Basic understanding of SQLite and Room database management Familiarity with Agile development practices Knowledge of AI/ML integration or APIs using OpenAI tools Understanding of Google Play Store publishing process Job Types: Full-time, Permanent Pay: ₹180,000.00 - ₹280,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person