IT Technology Services Specialist

As a Service Delivery Specialist (SDS) within the SAP ECS Enhanced Operations Service (EOS) organization, you play a pivotal role in safeguarding and optimizing customers" investments in SAP Enterprise Cloud Services. Your responsibilities include: - Serving as a trusted advisor to the TSMs within the delivery organization. - Keeping track of the activities processed by the delivery teams and ensuring activity plans are created in collaboration with the TSMs and CDMs. - Addressing technical delivery challenges throughout the customer lifecycle. - Collaborating with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services. Qualifications Required: - This position is part of the SAP Returnship Program, seeking applicants who have been on a career break for a year or more and want to return to the workplace. At SAP, you have the opportunity to work for a company that is focused on collaboration and a shared passion to help the world run better. The company culture values flexibility, embraces differences, and is aligned with a purpose-driven and future-focused work environment. You will be part of a highly collaborative, caring team environment with a strong focus on learning and development. Recognition for individual contributions and a variety of benefit options are also available for you to choose from. SAP is committed to inclusion, health, and well-being, and provides flexible working models to ensure that everyone, regardless of background, feels included and can perform at their best. SAP values the unique capabilities and qualities that each person brings to the company and invests in employees to inspire confidence and help them realize their full potential. SAP is an equal opportunity workplace and an affirmative action employer, committed to creating a more equitable world.,