IT Technology Services Specialist EOS Operations Specialist - SMG

As an Enhanced Operations Service Specialist at SAP, you will play a pivotal role within the SAP Enterprise Cloud Services Delivery organization, specifically in the Enhanced Operations Service (EOS) team. Your main responsibility will be to serve as a trusted advisor, safeguarding and optimizing strategic customers" investments in SAP Enterprise Cloud Services. The Enhanced Operations Service team is dedicated to leading and optimizing the end-to-end delivery and operation model for strategic customers during their cloud transformation journey. This entails providing a range of cloud deployment options utilizing various infrastructures, including our own, partners", and public cloud infrastructures. To excel in this role, we are seeking an experienced SAP technology professional with expertise in SAP Basis, Critical Situation Handling, Project Management, and a strong technical and process background. A customer-first mindset is essential for success in this position. Your role as an Enhanced Operations Service Specialist will involve: - Safeguarding and optimizing strategic customers" investments in SAP Enterprise Cloud Services - Serving as a trusted advisor within the EOS organization - Leveraging your expertise in SAP technology to provide valuable insights and support - Demonstrating strong project management skills to ensure successful delivery - Collaborating with various stakeholders to drive customer success - Upholding a customer-first mindset in all interactions and decisions At SAP, we are committed to creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative and caring team environment, with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for our employees to choose from. If you are passionate about leveraging your SAP technology expertise to drive customer success and optimize cloud services delivery, we invite you to bring out your best with us at SAP. Join our purpose-driven and future-focused team to make a meaningful impact and contribute to a better and more equitable world. For more information about SAP and our inclusive workplace culture, visit our website or reach out to our Recruiting Operations Team at Careers@sap.com. SAP is proud to be an equal opportunity workplace and an affirmative action employer, committed to providing accessibility accommodations to applicants with disabilities. If you are a SAP employee, please note that only permanent roles are eligible for the SAP Employee Referral Program, subject to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Successful candidates may be required to undergo a background verification with an external vendor. Requisition ID: 424095 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. In conclusion, as an Enhanced Operations Service Specialist at SAP, you will have the opportunity to bring out your best and contribute to the success of our customers and the future of cloud services delivery. Join us at SAP to be part of a purpose-driven and inclusive team that values collaboration, innovation, and personal development.,