IT Support Intern

Position : IT Support Intern

Location : Gurgaon

JOB BRIEF:

Assist IT team with troubleshooting, system setup, and user support while gaining hands-on technical experience.

PRIMARY RESPONSIBILITY:

• Support installation, setup, and troubleshooting of computers and operating systems.
• Provide first-level technical support for hardware, networking, and software issues.
• Support in user account management, email setup, and access permissions.
• Assist in basic virtualization tasks such as VM monitoring and resource allocation.
• Help maintain system backups, antivirus updates, and IT security checks.
• Document IT processes, troubleshooting steps, and resolutions for knowledge sharing.
• Support the IT team in preparing reports and monitoring system performance.

REQUIRED SKILLS:

• Basic understanding of Windows/Linux operating systems.
• Familiarity with networking concepts (LAN, VPN, Firewalls).
• Knowledge of MS Office (Excel, Word, PowerPoint).
• Strong troubleshooting and problem-solving skills.
• Good communication and documentation ability.

BEHAVIORAL & TECHNICAL SKILLS:

• Comfortable in both written and spoken English and Hindi.
• Team player with a proactive learning attitude.
• Ability to work under supervision and handle tasks responsibly.
• Willingness to explore cloud/virtualization technologies (AWS, Azure, VMware, Hyper-V).

Job Type: Internship
Contract length: 3 months

Pay: ₹5,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person